We're looking for a Director of VIP Customer Experience to serve as a key leader in development of ... Proven ability to effectively collaborate as well as manage and motivate a sales workforce.
We're looking for a Director of VIP Customer Experience to serve as a key leader in development of ... Proven ability to effectively collaborate as well as manage and motivate a sales workforce.
Direct Support Professional (DSP) - San Bernardino
San Bernardino, CA · On-site
$19 - $21/hr
At VIP, Inc., people are the heart of our mission. With over 250 passionate team members, we are ... workforce. With a focus on building skills and creating opportunities, you'll help shape their ...
Direct Support Professional (DSP) - San Bernardino
San Bernardino, CA · On-site
$19 - $21/hr
At VIP, Inc., people are the heart of our mission. With over 250 passionate team members, we are ... workforce. With a focus on building skills and creating opportunities, you'll help shape their ...
VIP Lounge Manager, Match Day Only Department: EVS - Match Day Only Employment Type: Fixed Term ... Now is your time to become a game changer and join the workforce that will plan and deliver this ...
VIP Lounge Manager, Match Day Only Department: EVS - Match Day Only Employment Type: Fixed Term ... Now is your time to become a game changer and join the workforce that will plan and deliver this ...
Now is your time to become a game changer and join the workforce that will plan and deliver this ... The main responsibilities and oversights of the VIP Lounge Manager for the FIFA World Cup 26 ...
Now is your time to become a game changer and join the workforce that will plan and deliver this ... The main responsibilities and oversights of the VIP Lounge Manager for the FIFA World Cup 26 ...
VIP Lounge Manager, Match Day Only Department: EVS - Match Day Only Employment Type: Fixed Term ... Now is your time to become a game changer and join the workforce that will plan and deliver this ...
VIP Lounge Manager, Match Day Only Department: EVS - Match Day Only Employment Type: Fixed Term ... Now is your time to become a game changer and join the workforce that will plan and deliver this ...
Now is your time to become a game changer and join the workforce that will plan and deliver this ... The main responsibilities and oversights of the VIP Lounge Manager for the FIFA World Cup 26 ...
Now is your time to become a game changer and join the workforce that will plan and deliver this ... The main responsibilities and oversights of the VIP Lounge Manager for the FIFA World Cup 26 ...
Now is your time to become a game changer and join the workforce that will plan and deliver this ... The main responsibilities and oversights of the VIP Lounge Manager for the FIFA World Cup 26 ...
Now is your time to become a game changer and join the workforce that will plan and deliver this ... The main responsibilities and oversights of the VIP Lounge Manager for the FIFA World Cup 26 ...
VIP Concierge
$14.50 - $18.75/hr
Job Summary The VIP Concierge is responsible for ensuring a positive experience for VIP patrons by ... workforce. * Ethics: Treats people with respect; keeps commitments; inspires the trust of others ...
VIP Concierge
$14.50 - $18.75/hr
Job Summary The VIP Concierge is responsible for ensuring a positive experience for VIP patrons by ... workforce. * Ethics: Treats people with respect; keeps commitments; inspires the trust of others ...
VIP Lounge Manager, Match Day Only
New York, NY · On-site
$320/day
VIP Lounge Manager, Match Day Only Department: EVS - Match Day Only Employment Type: Fixed Term ... Now is your time to become a game changer and join the workforce that will plan and deliver this ...
VIP Lounge Manager, Match Day Only
New York, NY · On-site
$320/day
VIP Lounge Manager, Match Day Only Department: EVS - Match Day Only Employment Type: Fixed Term ... Now is your time to become a game changer and join the workforce that will plan and deliver this ...
Director, VIP Sports- VIP Program
$120K - $150K/yr
Proven ability to effectively collaborate as well as manage and motivate a sales workforce ... Partner closely with the VIP Experience and Events team on unique events, ticket and asset ...
Director, VIP Sports- VIP Program
$120K - $150K/yr
Proven ability to effectively collaborate as well as manage and motivate a sales workforce ... Partner closely with the VIP Experience and Events team on unique events, ticket and asset ...
VIP Coordinator
$19.50 - $24.75/hr
We're current searching for a warm, welcoming, articulate VIP Coordinator to ensure that every ... We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are ...
VIP Coordinator
$19.50 - $24.75/hr
We're current searching for a warm, welcoming, articulate VIP Coordinator to ensure that every ... We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are ...
VIP Coordinator
South Beach, OR · On-site
$21 - $26.50/hr
We're current searching for a warm, welcoming, articulate VIP Coordinator to ensure that every ... We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are ...
VIP Coordinator
South Beach, OR · On-site
$21 - $26.50/hr
We're current searching for a warm, welcoming, articulate VIP Coordinator to ensure that every ... We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are ...
Plumbing Design Engineer
Rochester, NY · On-site
$65K - $95K/yr
AutoCAD and/or Revit experience required Equal Opportunity Employer The VIP enterprise is proud to be an equal opportunity employer committed to hiring a diverse and inclusive workforce. VIP upholds ...
Plumbing Design Engineer
Rochester, NY · On-site
$65K - $95K/yr
AutoCAD and/or Revit experience required Equal Opportunity Employer The VIP enterprise is proud to be an equal opportunity employer committed to hiring a diverse and inclusive workforce. VIP upholds ...
Director, VIP Sports- VIP Program
$120K - $150K/yr
Proven ability to effectively collaborate as well as manage and motivate a sales workforce ... Partner closely with the VIP Experience and Events team on unique events, ticket and asset ...
Director, VIP Sports- VIP Program
$120K - $150K/yr
Proven ability to effectively collaborate as well as manage and motivate a sales workforce ... Partner closely with the VIP Experience and Events team on unique events, ticket and asset ...
HVAC Designer
Rochester, NY · On-site
$65K - $95K/yr
AutoCAD and/or Revit experience required Equal Opportunity Employer The VIP enterprise is proud to be an equal opportunity employer committed to hiring a diverse and inclusive workforce. VIP upholds ...
HVAC Designer
Rochester, NY · On-site
$65K - $95K/yr
AutoCAD and/or Revit experience required Equal Opportunity Employer The VIP enterprise is proud to be an equal opportunity employer committed to hiring a diverse and inclusive workforce. VIP upholds ...
Now is your time to become a game changer and join the workforce that will plan and deliver this ... The main responsibilities and oversights of the VIP Lounge Manager for the FIFA World Cup 26 ...
Now is your time to become a game changer and join the workforce that will plan and deliver this ... The main responsibilities and oversights of the VIP Lounge Manager for the FIFA World Cup 26 ...
Plumbing Engineer
Rochester, NY · On-site
$80K - $150K/yr
Well versed in AutoCAD, Revit, and Microsoft Office Equal Opportunity Employer The VIP enterprise is proud to be an equal opportunity employer committed to hiring a diverse and inclusive workforce.
Plumbing Engineer
Rochester, NY · On-site
$80K - $150K/yr
Well versed in AutoCAD, Revit, and Microsoft Office Equal Opportunity Employer The VIP enterprise is proud to be an equal opportunity employer committed to hiring a diverse and inclusive workforce.
Supervisor, Guests - VVIP/VIP Hotels, FIFA World Cup 26™ | Kansas City Department: Tournament ... Now is your time to become a game changer and join the workforce that will plan and deliver this ...
Supervisor, Guests - VVIP/VIP Hotels, FIFA World Cup 26™ | Kansas City Department: Tournament ... Now is your time to become a game changer and join the workforce that will plan and deliver this ...
Now is your time to become a game changer and join the workforce that will plan and deliver this ... These evergreen roles support VIP Hotel, FIFA Club, Guest Operations, and Leisure Program delivery ...
Now is your time to become a game changer and join the workforce that will plan and deliver this ... These evergreen roles support VIP Hotel, FIFA Club, Guest Operations, and Leisure Program delivery ...
VIP Hotels - FIFA World Cup 26 (All Host Cities)
$13.50 - $18.25/hr
VIP Hotels - FIFA World Cup 26™ (All Host Cities) Department: Tournament Time Role | EG ... Now is your time to become a game changer and join the workforce that will plan and deliver this ...
VIP Hotels - FIFA World Cup 26 (All Host Cities)
$13.50 - $18.25/hr
VIP Hotels - FIFA World Cup 26™ (All Host Cities) Department: Tournament Time Role | EG ... Now is your time to become a game changer and join the workforce that will plan and deliver this ...
Vip Workforce information
See salary details
$25K - $37.5K
5% of jobs
$46.9K is the 25th percentile. Wages below this are outliers.
$37.5K - $49.9K
26% of jobs
The median wage is $62.4K / yr.
$49.9K - $62.4K
19% of jobs
$62.4K - $74.8K
11% of jobs
$87.3K is the 75th percentile. Wages above this are outliers.
$74.8K - $87.3K
14% of jobs
$87.3K - $99.7K
10% of jobs
$99.7K - $112.2K
4% of jobs
$112.2K - $124.6K
7% of jobs
$124.6K - $137.1K
1% of jobs
$137.1K - $149.5K
1% of jobs
$149.5K - $162K
1% of jobs
$25K
$76.4K
$162K
How much do vip workforce jobs pay per year?
What are the key skills and qualifications needed to thrive as a VIP Workforce Manager, and why are they important?
What are some of the typical challenges faced by professionals in a VIP Workforce role, and how can they be addressed?
What are VIP Workforce professionals?
What is the difference between Vip Workforce vs Security Guard?
| Aspect | Vip Workforce | Security Guard |
|---|---|---|
| Required Credentials | Security training, licensing, background check | Security training, licensing, background check |
| Work Environment | Event venues, private properties, corporate settings | Public spaces, buildings, events, private properties |
| Employer & Industry Usage | Event staffing agencies, private security firms | Security companies, private firms, government agencies |
| Common Search & Comparison | Vip Workforce vs Security Guard |
Vip Workforce and Security Guard roles both require security training and licensing, often working in similar environments like events and private properties. However, Vip Workforce typically involves providing personalized, high-end security services for VIP clients, while Security Guards focus on general safety and access control. Both roles are essential in the security industry but differ in client interaction and service scope.
Full-time
Medical, Dental, Vision, Life, Retirement
This job post has expired today. Applications are no longer accepted.
Caesars Entertainment rating
6.3
Based on 238 frontline employees who took The Breakroom Quiz
89th of 133 rated casinos
Job description
We're looking for a Director of VIP Customer Experience to serve as a key leader in development of the overall VIP program - leading from the front across people, players, and experiences.
This role goes beyond traditional operations - it's the "quarterback" for our top teams. You'll be working with our best hosts and clientele to elevate performance, execution, and service. You'll operate at the intersection of player experience, team leadership, and operational development as we shape the future of the VIP Program. The role directly influences how we engage and grow our most important clients while building a high-performance culture across the VIP organization.
If you are someone who thrives in high-stakes environments, leads from the front, and wants to build something impactful - this is that opportunity.
DIRECTLY SUPERVISES: Sports Sales Player Development & Senior Executive Team
Responsibilities
- Partner in the strategic vision for high-value business. Lead and develop our top team of hosts and clientele - work with the best and strive for excellence.
- Own the design and execution of key, signature events from concept to delivery across multiple areas - sportsbook, casino, team partners and other stakeholders.
- Act as the direct leader for our Player Development and Senior Executive teams. Coaching, guiding and developing the team in daily operations.
- Handle unique and dynamic client situations with sound judgement and an emphasis on "white-glove service". Step in to support or solve the team and guest issues directly, when needed.
- Maintain strong operational oversight - ensuring hosts execute within clear frameworks, controls, and expectations.
- Partner on KPIs, player segmentation, and performance tracking to drive measurable outcomes.
- Identify friction points in workflows and implement practical solutions that improve speed, consistency, and effectiveness.
- Identify talent gaps, coach individuals to higher levels, and help build the next generation of VIP leaders.
- Continuously refine how we engage top players, bringing creativity and discipline to maximize retention and growth.
- Identify compliance risks and take actions necessary to eliminate or minimize risks.
- Champion within the organization a commitment to honesty, integrity, and responsible corporate behavior.
Qualifications
- Proven leadership experience (3+ years) managing high-performing teams in hospitality, gaming, or high-touch service environments.
- Strong presence and communication skills - comfortable leading in the field, not just behind a desk.
- A player-first mindset with the ability to build trust and relationships at the highest levels.
- Operational discipline paired with executional instinct - you can both design systems and step in to deliver.
- Experience handling high-value clients, sensitive situations, and escalations with sound judgment.
- Ability to coach and develop senior talent while driving accountability and results.
- Passion for sports, gaming - understanding of player psychology, competitive landscape, and value drivers.
- Experience with events, partnerships, or experiential marketing is a strong plus.
- Knowledge of casino operations and/or traditional casino marketing is a plus, but not required.
- Excellent interpersonal, communication, problem solving, leadership and analytical skills required.
- Must be a proactive change agent with high personal standards.
- Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business.
COMPETENCIES:
- Sales Excellence: Leveraging sales techniques to maximize team performance.
- Passion for Service: Internally motivated to graciously serve, delight and build guest loyalty; as well as lead a team to do the same.
- Drive: Harnessing energy and passion to excel.
- Customer/Commercial/Market Awareness: Anticipating and listening to customer needs; looking outside our world.
- Influence: Engaging, leading and motivating a team to succeed.
- Professional Excellence: Applied functional/business knowledge; professionalism, composure, effectiveness.
EDUCATION AND EXPERIENCE:
- Bachelor's degree in Marketing or Business preferred.
- Proven ability to effectively collaborate as well as manage and motivate a sales workforce.
- Strong analytical skills. Ability to develop and communicate guest insight findings and recommendations, creating actionable strategies for sales functions.
- Ability to work independently and manage multiple initiatives and projects.
ADDITIONAL REQUIREMENTS
- Must have manual dexterity and coordination to operate office equipment including, but not limited to computers, telephone/headset, etc.
- Must be able to work in moderate to loud noise conditions.
- Must be able to make telephone calls for extended periods (minimum 40+ calls/day).
- Must be able to lift up to 15 pounds.
- Must be able to tolerate areas containing secondhand smoke.
- Must be able to work for long periods of time, under fluorescent lighting.
- Must be able to work at a desk, for most of the day, in a seated position.
- Must be able to spend most of the day working off computer monitors and operating a keyboard.
- Although most of the position will be spent seated at a desk, there will be occasions where candidate must be able to remain on one's feet for long periods of time, and/or walk for long distances.
- Must be able to travel as needed.
The salary range for this position is $120,000.00 - $150,000.00 USD, which is dependent on a several factors including relevant experience, geography, business needs and market demand. This role may offer the following benefits: medical, vision, and dental insurance; life insurance; disability insurance; a 401(k)-matching program; among other employee benefits. This role may also be eligible for short-term or long-term incentive compensation, including, but not limited to, cash bonuses and stock program participation. This role includes paid Flexible Time Off and paid company holidays.
About Us
At Caesars Digital, We Don't Just Play the Game - We Set the Standard.
As a proud part of Caesars Entertainment, the world's premier gaming company with more than 80 years of sports betting leadership, Caesars Digital is Blazing The Trail in digital innovation, customer experience and industry excellence.
We believe every Team Member should be treated like royalty because We Are All Caesars. This guiding principle fuels our commitment to delivering legendary service and creating unforgettable experiences for our customers.
From cutting-edge digital platforms including Caesars Sportsbook, Caesars Palace Online, Horseshoe Online Casino and Caesars Racebook, to the continuing expansion of our retail footprint and our William Hill legacy, along with powerhouse partnerships across sports and entertainment, we're building something extraordinary. And we want you to be part of it.
Ready to make your mark on the Empire?
Explore our open roles and discover how you can help shape the future of gaming.
Join us. Blaze the Trail. Because at Caesars Digital, We Are All Caesars.
What Caesars Entertainment employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Caesars Entertainment
Sourced by ZipRecruiter
Industry
Hospitality services
Company size
10,000+ Employees
Headquarters location
Las Vegas, NV, US
Year founded
1937