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Vip Guest Relations Manager Jobs (NOW HIRING)

TEAM FX

Guest Relations Teammate

Hunt Valley, MD · On-site

The Guest Relations Teammate is responsible for working closely with the Guest Relations Manager by supporting the day to day activities and needs of our guests. All team members must model the FX ...

TEAM FX

Guest Relations Teammate

Hunt Valley, MD · On-site

The Guest Relations Teammate is responsible for working closely with the Guest Relations Manager by supporting the day to day activities and needs of our guests. All team members must model the FX ...

TEAM FX

Guest Relations Teammate

Baltimore, MD · On-site

The Guest Relations Teammate is responsible for working closely with the Guest Relations Manager by supporting the day to day activities and needs of our guests. All team members must model the FX ...

TEAM FX

Guest Relations

Fort Worth, TX · On-site

The Guest Relations Teammate is responsible for working closely with the Guest Relations Manager by ... supporting the day to day activities and needs of our guests. All team members must model the FX ...

TEAM FX

Guest Relations Teammate

Baltimore, MD · On-site

The Guest Relations Teammate is responsible for working closely with the Guest Relations Manager by supporting the day to day activities and needs of our guests. All team members must model the FX ...

TEAM FX

Guest Relations Teammate

Baltimore, MD · On-site

The Guest Relations Teammate is responsible for working closely with the Guest Relations Manager by supporting the day to day activities and needs of our guests. All team members must model the FX ...

TEAM FX

Guest Relations Teammate

Baltimore, MD · On-site

The Guest Relations Teammate is responsible for working closely with the Guest Relations Manager by supporting the day to day activities and needs of our guests. All team members must model the FX ...

TEAM FX

Guest Relations Teammate

New Freedom, PA · On-site

The Guest Relations Teammate is responsible for working closely with the Guest Relations Manager by supporting the day to day activities and needs of our guests. All team members must model the FX ...

TEAM FX

Guest Relations Teammate

Shrewsbury, PA · On-site

The Guest Relations Teammate is responsible for working closely with the Guest Relations Manager by supporting the day to day activities and needs of our guests. All team members must model the FX ...

TEAM FX

Guest Relations Teammate

Hunt Valley, MD · On-site

The Guest Relations Teammate is responsible for working closely with the Guest Relations Manager by supporting the day to day activities and needs of our guests. All team members must model the FX ...

TEAM FX

Guest Relations Teammate

Cockeysville, MD · On-site

The Guest Relations Teammate is responsible for working closely with the Guest Relations Manager by supporting the day to day activities and needs of our guests. All team members must model the FX ...

Team FX

Guest Relations Teammate

Cockeysville, MD · On-site

The Guest Relations Teammate is responsible for working closely with the Guest Relations Manager by supporting the day to day activities and needs of our guests. All team members must model the FX ...

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Vip Guest Relations Manager information

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$23K

$54.8K

$83.5K

How much do vip guest relations manager jobs pay per year?

As of Aug 13, 2026, the average yearly pay for vip guest relations manager in the United States is $54,754.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,000.00 and $73,500.00 per year, depending on experience, location, and employer.

What is the difference between Vip Guest Relations Manager vs Concierge?

AspectVip Guest Relations ManagerConcierge
CredentialsCustomer service experience, hospitality certificationsCustomer service experience, hospitality certifications
Work EnvironmentLuxury hotels, resorts, private clubsHotels, resorts, luxury apartments
Employer & IndustryLuxury hospitality, private clubsHotels, resorts, luxury residences
Search & Comparison IntentHigh-end guest experience, VIP servicesPersonalized guest assistance, reservations

The Vip Guest Relations Manager focuses on managing high-profile guests and ensuring exclusive experiences, while the Concierge provides personalized services like reservations and local recommendations. Both roles require strong customer service skills and hospitality certifications, but their primary functions differ in scope and focus within luxury settings.

What is a VIP Guest Relations Manager?

VIP Guest Relations Managers are hospitality professionals responsible for ensuring that high-profile or important guests receive exceptional service throughout their stay or visit. They coordinate personalized experiences, handle special requests, resolve issues promptly, and often act as the primary point of contact for VIP guests. Their goal is to enhance guest satisfaction, foster loyalty, and maintain the reputation of the establishment by providing tailored and memorable experiences.

What are the key skills and qualifications needed to thrive as a VIP Guest Relations Manager, and why are they important?

To excel as a VIP Guest Relations Manager, you need a background in hospitality management, experience in high-end guest services, and often a relevant degree or certification. Familiarity with property management systems (PMS), customer relationship management (CRM) software, and luxury brand standards is typical. Exceptional interpersonal skills, discretion, and problem-solving abilities set top candidates apart in this role. These skills and qualifications are crucial for consistently delivering personalized, high-quality experiences that build guest loyalty and uphold the reputation of luxury establishments.

How does a VIP Guest Relations Manager typically collaborate with other departments to ensure a seamless guest experience?

A VIP Guest Relations Manager works closely with departments such as front office, housekeeping, food and beverage, and concierge to coordinate personalized services for high-profile guests. This often involves facilitating special requests, ensuring rooms are prepared to exact specifications, and communicating guest preferences to relevant teams. Regular meetings and real-time updates help maintain a unified approach to guest satisfaction. Effective collaboration and proactive communication are key to anticipating needs and resolving issues swiftly, ensuring a memorable stay for VIP guests.
More about Vip Guest Relations Manager jobs
What cities are hiring for Vip Guest Relations Manager jobs? Cities with the most Vip Guest Relations Manager job openings:
What states have the most Vip Guest Relations Manager jobs? States with the most job openings for Vip Guest Relations Manager jobs include:
What job categories do people searching Vip Guest Relations Manager jobs look for? The top searched job categories for Vip Guest Relations Manager jobs are:
Vip Guest Relations Manager jobs near you
Infographic showing various Vip Guest Relations Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 12% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $54,754 per year, or $26.3 per hour.

Guest Relations Coordinator

Montage International

Healdsburg, CA • On-site

$28.43/hr

Full-time

Posted 28 days ago

Job description

Live Your Passion. Add Your Magic.
At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application.
We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes.
If you are an internal applicant, please log into Workday and apply for your application to be considered.
Please Click Hereto apply internally.
Guest Relations Coordinator
SUMMARY
The role of a Guest Relations Coordinator is to connect with our guests prior to arrival and capture information to customize the ultimate luxury guest experience that is tailored to their needs. Guest Relations will reach out to all guests 7 days prior to arrival, to determine if they have any special needs or preferences and reconfirm or obtain reservation details such as arrival time, billing arrangements, or any special request. Guest Relations will manage and maintain guest profiles ensuring that all preferences and information is complete and accurate. Guest Relations will be well-versed with all hotel services and facilities, including the surrounding area.
ESSENTIAL FUNCTIONS
  • Serves as "Ambassador" for the hotel- create instant rapport with guests through simple but genuine interactions that instill a sincere feeling of welcome and appreciation
  • Coordinate with all concerned departments to fulfill guest needs and requests.
  • Welcomes the VIP guest upon arrival within Hotel Lobby
  • Have knowledge of using the point of sale software, property management software and any other system or software to
  • perform check-ins / check-outs
  • manage guest profiles, room reservations, requests
  • apply payment, verify and adjust billing
  • activate room keys
  • Fully conversant on accommodation features: layout, room type, location, decor, in room facilities and equipment.
  • Fully aware of operating procedures for all electrical and electronic equipment in the guest room.
  • Keeps concerned departments informed about the guest allergies and food preferences
  • Serves the guests in a calm, discrete and courteous manner, respecting timing standards.
  • Supports the other departments such as Front Desk, Housekeeping and Room Service with their duties.
  • Maintain cleanliness of work areas, china, glass, etc., throughout the day.
  • Performs all his/her duties with the sense of priority and dedication
  • Hosts and welcome all guests in a gracious and polite manner, and to have the ability to hold a conversation with the guest in a natural and spontaneous manner.
  • Carries out checkout in efficient manner, offering luggage assistance and transportation.
  • Wishes fond farewell to the guest at the time of departure.
  • Takes notes of all the information, updates and instruction and giving proper handover before signing off from the shift.
  • Attends and contributes to all meetings, Departmental and Hotel training as scheduled and other related activities

QUALIFICATIONS
  • High school or equivalent education required.
  • Be able to communicate clearly and understand the predominant language(s) of our guests.
  • Punctuality and regular and reliable attendance.
  • Availability to work flexible schedule, including weekends and holidays.
  • Previous restaurant or hospitality experience preferred.
  • Great attention to detail
  • Excellent communication skills - eloquent and well-versed

PHYSICAL REQUIREMENTS
Position requires walking and standing most of the working day; must be able to stand and exert well-paced mobility for up to 8 hours in length. Must be able to bend, stoop, squat and stretch to fulfill tasks. Requires manual dexterity, grasping, writing, standing, sitting, walking, repetitive motions, bending, and climbing.
The pay scale* for this position is $28.43.
*The pay scale is the base salary or hourly wage range, exclusive of incentive pay such as commissions, piece rates, gratuities, and the like, that Montage reasonably expects to pay for the position.
In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Montage International logo

About Montage International

Sourced by ZipRecruiter

Montage International, based in Irvine, CA, US, operates within the hospitality industry. The company's portfolio includes highly luxurious resorts, hotels, residences, and golf courses, which are categorized under four distinctive brands: Montage Hotels & Resorts, Pendry Hotels & Resorts, Montage Residences and Pendry Residences. Established in 2002 by Alan Fuerstman, the company's goal is to transform traditional hospitality into something more immersive by integrating arts, culture, and fashion in their high-end properties. The company's mission is driven by the core values of social responsibility, humility, respect, integrity, and introspection -- hallmarks of the hospitality experience they aim to provide.

Industry

Traveler accommodation

Company size

1,001 - 5,000 Employees

Headquarters location

Irvine, CA, US

Year founded

2002

Social media

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