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Video Technical Director Jobs in Oregon (NOW HIRING)

Harness

Customer Engineer I

OR · On-site +1

$75K - $80K/yr

... technical problems, escalate issues, and direct the flow of issues within the organization, while ... Participate in customer troubleshooting sessions through video calls, screen sharing, and remote ...

Field Fastener

Shipping Team Member

Salem, OR · On-site

$17/hr

This position requires direct involvement with daily operations and future projects to support ... Troubleshooting of shipping and/or technical issues. * Meeting daily shipment responsibilities ...

Field Fastener

Shipping Team Member

Salem, OR

$17/hr

This position requires direct involvement with daily operations and future projects to support ... Troubleshooting of shipping and/or technical issues. * Meeting daily shipment responsibilities ...

Biamp

Software Engineering Manager

Beaverton, OR · On-site

Reporting to the Director of Software, this role focuses on guiding, mentoring, and developing ... Technical Support and Guidance: * Partner with global engineering, product, and design teams to ...

GoodHabitz

Salesforce Tech Lead

OR · On-site +1

$55.50 - $73.50/hr

Take ownership of the technical health, design and governance of the Salesforce platform - Apex ... have direct reports). * Bridge business and engineering. Translate business requirements and ...

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Video Technical Director information

What does a video technical director do?

A Video Technical Director (TD) is responsible for managing the technical aspects of live or recorded video productions. They operate the video switcher, coordinate with camera operators, and ensure that visuals are switched seamlessly according to the director’s instructions. The TD is also responsible for troubleshooting technical issues and ensuring broadcast standards are met. This role is crucial in live broadcasts, television studios, and large-scale events to maintain high-quality visual output.

What are the key skills and qualifications needed to thrive as a video technical director?

To excel as a Video Technical Director, you need expertise in live video production, switching systems, and an in-depth understanding of broadcast standards, typically supported by relevant experience or a degree in broadcasting, film, or a related field. Familiarity with video switchers (such as Ross or Grass Valley), signal flow, video routers, and sometimes certifications in video or broadcast technology are highly valuable. Strong communication, quick decision-making, and the ability to lead under pressure are crucial soft skills that help coordinate teams and resolve technical issues in real time. These skills and qualities are vital to ensure seamless, high-quality video productions and effective teamwork in fast-paced environments.

How does a video technical director typically collaborate with production teams during live broadcasts?

A Video Technical Director works closely with producers, camera operators, audio engineers, and graphics teams to ensure smooth execution of live broadcasts. They coordinate camera shots, switch between video sources, and troubleshoot technical issues in real time, often under tight deadlines. Effective communication and quick decision-making are critical, as the director must relay instructions and adapt to unexpected changes during live events. This collaborative environment fosters strong teamwork and offers opportunities to learn from other broadcast professionals.

What is the difference between Video Technical Director vs Video Producer?

AspectVideo Technical DirectorVideo Producer
Primary RoleOversees technical aspects of video production, including equipment, live switching, and technical crew management.Manages overall video project planning, content creation, and coordination with clients and creative teams.
Required SkillsTechnical expertise in video equipment, live broadcasting, and troubleshooting.Creative vision, project management, and client communication skills.
Work EnvironmentStudio, live events, broadcast facilities.Pre-production, on-site shoots, post-production offices.
Common UsageTelevision stations, live event productions, broadcast companies.Corporate videos, commercials, online content production.

While both roles are essential in video production, the Video Technical Director focuses on the technical execution and live operation, whereas the Video Producer handles overall project management and creative direction.

What is a video technical director in video production?

A video technical director is responsible for managing the technical aspects of live or recorded video production, including operating video switchers, coordinating camera feeds, and ensuring smooth broadcast quality. They often work with production crews, use specialized equipment, and require knowledge of video systems and troubleshooting skills.

What are popular job titles related to Video Technical Director jobs in Oregon?

For Video Technical Director jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Video Technical Director jobs in Oregon look for?

The top searched job categories for Video Technical Director jobs in Oregon are:

Video Technical Director jobs near you
Infographic showing various Video Technical Director job openings in Oregon as of August 2026, with employment types broken down into 78% Full Time, and 22% Part Time. Highlights an 89% In-person, and 11% Remote job distribution.

Customer Engineer I

OR • On-site, Remote

Harness
See more jobs at Harnessexternal

$75K - $80K/yr

Full-time

Medical

Re-posted 12 days ago

Job description

Position Summary

We are looking for a Customer Experience Engineer to join our Customer Engineering team. This is a remote role that combines community-level front-end support with a highly technical DevOps role.  We are looking for enthusiastic individuals to be at the forefront of Harness' tools and troubleshooting.

You'll work directly with enterprise and PLG customers to troubleshoot issues in a variety of cloud technologies, including all Cloud Providers, Git, and Harness' security and test products.  Working alongside experienced engineers, you'll help customers resolve technical problems, escalate issues, and direct the flow of issues within the organization, while managing advanced cloud SaaS solutions in the process

Beyond troubleshooting, you'll help improve internal tooling, automation, and AI-powered utilities to enable our Customer Engineering organization to work more efficiently. There is plenty of opportunity to improve processes at Harness through both traditional and AI-driven workflows.  You'll have opportunities to build workflows and functions that improve both the customer and engineer experience.

This is an excellent opportunity for customer support professionals who want to drive communities and long-term solutions forward while working directly with customers.

About the role

Customer Troubleshooting & Technical Resolution

  • Troubleshoot customer issues in Tier Three help desk issues, for Community and PLG customers in Harness 
  • Investigate deployment failures, pipeline issues, networking problems, runner connectivity, and infrastructure configuration.
  • Participate in customer troubleshooting sessions through video calls, screen sharing, and remote debugging.
  • Analyze logs, metrics, and monitoring data to identify root causes.
  • Read source code when needed to better understand product behavior and assist with issue investigation.
  • Escalate complex issues appropriately while gathering high-quality diagnostic information for Engineering.
  • Document findings, reproduction steps, and resolutions to improve future support processes

Customer Engagement

  • Work directly with enterprise customers throughout troubleshooting and implementation activities.
  • Clearly communicate technical findings and progress throughout the lifecycle of an issue.
  • Build trusted relationships through technical expertise and responsive communication.
  • Assist customers through Harness escalation processes and procedures

Internal Tooling and Automation

  • Help maintain internal documentation, troubleshooting guides, and runbooks.
  • Continuously identify opportunities to improve customer support processes through automation
About you

Required

  • 1-3 years of experience in Technical Support Engineering, Technical Support role
  • Experience with at least one major cloud platform (AWS, Azure, or GCP), with exposure to a second platform considered a plus.
  • Understanding of SCM/VCS systems like Git, Bitbucket, and repositories
  • Working knowledge of Application and Systems integration, and interoperability using  APIs, JSON/XML/YAML, Service Integration, and Data Exchange.
  • Experience working directly with customers to troubleshoot technical issues.
  • Familiarity with Linux systems, networking fundamentals (DNS, TLS, HTTP, load balancing), and distributed applications.
  • Comfortable reading logs and source code to assist with troubleshooting.
  • Strong written and verbal communication skills with both technical and non-technical audiences.

Nice to Have

  • Knowledge of Kubernetes, Docker, and containerized applications is a plus
  • Experience with Infrastructure-as-Code tools such as Terraform, Pulumi, or CloudFormation.
  • Experience with secrets management platforms such as Vault or AWS Secrets Manager.
  • Familiarity with AI-assisted development tools, including GitHub Copilot or ChatGPT.

You Might Be a Great Fit If You Are...

  • A Support Engineer who has touched and worked with Cloud Providers, looking to expand their knowledge and experience 
  • A DevOps Technical Support wanting to work more closely with customers in a PLG environment and has a curiosity and hunger to learn about all CI/CD technologies
  • An experienced Technical Support or Customer Experience Engineer who enjoys solving infrastructure problems and writing code.
Work Location
  • Remote - United States/Canada 
What you will have at Harness
  • Competitive salary
  • Comprehensive healthcare benefits
  • Flexible Spending Account (FSA)
  • Flexible work schedule
  • Employee Assistance Program (EAP)
  • Flexible Time Off and Parental Leave
  • Monthly, quarterly, and annual social and team building events
  • Monthly internet reimbursement

The anticipated base salary range for this position is between $75,000 and $80,000 annually. Salary is determined by a combination of factors including location, level, relevant experience, and skills. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations.  The compensation package for this position also includes a commission/variable component, which is based on performance, plus equity, and benefits. More details about our company benefits can be found at the following link: https://www.harness.io/company/careers. 

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