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Vice President Service Operations Jobs in Kansas

Harbourfront Wealth Management

$100K/yr

Harbourfront Wealth is a dynamic industry leader specializing in financial services and wealth ... Reporting to the Senior Vice President, Head of Corporate Development, this position demands a ...

ExplorUS

VP, Human Resources

Overland Park, KS · On-site

We're seeking a Vice President, Human Resources to provide strategic leadership and oversight of ... Establish clear goals, KPIs, and service standards to drive accountability and operational ...

Socket.dev

$220 - $275/hr

Summary The Vice President of Fleet Maintenance oversees all maintenance activities across ... services, non-revenue vehicles, and operational facilities, ensuring department functions meet ...

ExplorUS

VP, Human Resources

Overland Park, KS · On-site

We're seeking a Vice President, Human Resources to provide strategic leadership and oversight of ... Establish clear goals, KPIs, and service standards to drive accountability and operational ...

Arakelian Enterprises Inc

$220 - $275/hr

Summary The Vice President of Fleet Maintenance oversees all maintenance activities across ... services, non-revenue vehicles, and operational facilities, ensuring department functions meet ...

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Vice President Service Operations information

What does a vice president of service operations do?

A Vice President of Service Operations is responsible for overseeing the delivery of customer service and support within an organization. They develop and implement strategies to improve service quality, manage large teams, and ensure operational efficiency. This executive role often involves collaborating with other departments to align service operations with business goals, driving process improvements, and maintaining high customer satisfaction. Additionally, they analyze performance metrics and lead initiatives to enhance the overall customer experience.

What are the key skills and qualifications needed to thrive as a vice president of service operations?

To excel as a Vice President of Service Operations, you need extensive experience in operations management, strategic planning, and a track record of driving service excellence, often supported by a relevant bachelor's or master's degree. Proficiency with CRM software, workflow automation systems, and data analytics tools—as well as certifications like Six Sigma or ITIL—is highly beneficial. Exceptional leadership, problem-solving, and communication skills are crucial for effectively managing teams and fostering a culture of continuous improvement. These abilities are vital to ensuring operational efficiency, customer satisfaction, and sustained business growth.

What are some common challenges faced by a vice president of service operations, and how can they be addressed?

A Vice President of Service Operations often encounters challenges such as optimizing service delivery across multiple channels, ensuring consistent customer satisfaction, and managing large, cross-functional teams. Balancing operational efficiency with high-quality customer experiences requires strong leadership, data-driven decision-making, and effective communication. Proactively addressing these challenges typically involves implementing robust performance metrics, fostering a culture of continuous improvement, and investing in employee development to adapt to evolving customer needs and technological advancements.

What are the most commonly searched types of Service Operations jobs in Kansas?

The most popular types of Service Operations jobs in Kansas are:

What are popular job titles related to Vice President Service Operations jobs in Kansas?

For Vice President Service Operations jobs in Kansas, the most frequently searched job titles are:

What job categories do people searching Vice President Service Operations jobs in Kansas look for?

The top searched job categories for Vice President Service Operations jobs in Kansas are:

What cities in Kansas are hiring for Vice President Service Operations jobs?

Cities in Kansas with the most Vice President Service Operations job openings:

Vice President Service Operations jobs near you
Infographic showing various Vice President Service Operations job openings in Kansas as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, 1% Temporary, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution.

Vice President of Clinical Operations

Aria Care Partners

Overland Park, KS • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago

Job description

Job Type
Full-time
Description
Who We Are
Aria Care Partners is the national leader in providing onsite dental, vision, hearing, and podiatry care to over 3500 long-term care and skilled nursing facilities across 25 states. Aria Care Partners believes that our clinicians should be able to focus on providing the best, most comprehensive care for their patients. Our clinicians visit different skilled nursing communities daily, bringing life-affirming care to an underserved population.
Our Success
Our business model, innovation, customer support and teamwork deliver an unparalleled customer experience, resulting in a customer satisfaction rating of over 98%. Executing this strategic philosophy resulted in rapid company growth with revenue increases of 25%-30% annually over the last 4 years, nearly doubling the size of the company.
Our Values and Mission
Company values include caring fully for our customers and fellow employees, striving for excellence and continuous improvement, and excelling through the power of teamwork and collaboration. At Aria Care Partners, our mission is to enrich the quality of life for every resident with passion and compassion.
Working at Aria Matters!
About the Role
The Vice President of Clinical Operations serves as the senior operational leader for clinical operations, accountable for day-to-day execution, operational readiness, financial discipline, and continuous improvement across the care delivery models. The role acts as the bridge between executive leadership, care delivery, clinic teams, product/technology partners, legal, marketing, and external stakeholders to ensure that strategic priorities translate into consistent, measurable, and patient-centered operations.
What You'll Do
  • Lead, manage, and optimize the day-to-day operations of the Dental, Vision, Audiology, and Podiatry service lines, ensuring that services are delivered effectively and efficiently across all departments in support of the organizational mission and vision
  • Work closely with leadership team to translate operational strategies with organizational goals into fiscally responsible and patient centered delivery. Lead the implementation of key initiatives to improve patient care, operational workflows and service delivery
  • Lead the planning and execution of key projects and strategies, ensuring timelines, budgets, and resources are managed effectively to achieve desired outcomes
  • Analyze productivity, capacity, access, and other financial/operational indicators to identify opportunities and develop operating procedures for scalable and sustainable operations
  • Partner with product, technology, analytics, clinical leadership, and frontline teams to test, measure, and scale new tools, workflows, automation, and operating models
  • Prepare concise executive-level updates, operating reviews, and stakeholder presentations for internal and external audiences
  • Lead, mentor and develop a multi-service line team, fostering a culture of excellence, accountability, and professional growth. Perform annual evaluations for direct reports, providing feedback and setting goals
  • Collaborate with legal counsel and executive stakeholders on compliance, contract management, operational risk, implementation commitments, and partner obligations
  • Examine M&A candidates for synergy and best practice opportunities during due diligence and establish clear operational integrations, timelines, and escalation pathways

Requirements
What We're Looking For
  • Bachelor's degree in Healthcare Administration, Business Administration, Public Health, Nursing, or a related field required.
  • Master's degree (MBA, MHA, MPH, or related discipline) strongly preferred.
  • Minimum of 10 years of progressive healthcare operations leadership experience, including responsibility for multi-site operations, budget management, service-line growth, and organizational transformation.
  • Leadership experience in healthcare/practice operations, senior nursing facility, assisted living facility, post-acute care, or comparable multi-site service delivery environments.
  • Demonstrated success leading large-scale operational initiatives, strategic growth efforts, and cross-functional teams in a complex healthcare environment with the ability to move complex work from strategy through implementation, adoption, measurement, and sustainment.
  • Demonstrated success leading operational growth, new program launches, service-line expansion, and cross-functional transformation initiatives.
  • Experience managing $20M+ dollar operating budgets, financial performance, workforce planning, and operational strategy strongly preferred.
  • Strong analytical skills and comfort using operational, financial, and experience data to identify risks, prioritize work, and drive decisions.
  • Clear, executive-ready communication style with the ability to simplify complexity for different audiences.
  • Experience in credentialling, scheduling and scheduled optimization, medical logistics, and vendor procurement
  • Computer Skills - proficient use of Outlook, Microsoft products including Teams, Word, Excel, and able to build quick proficiency in NextGen EMR and Salesforce

Physical Demands & Working Conditions
  • Work is performed in a normal office setting with minimal exposure to health or safety hazards. Substantial time is spent working on a computer.
  • Required travel up to 10%
  • This is a full-time position working standard business hours Monday - Friday.

What's In It For You
We offer a comprehensive benefit package for you and your family, including:
  • Hybrid work environment
  • Paid Time Off (PTO), which starts accruing from your first day at work
  • Generous paid holiday schedule, including a FULL WEEK OFF at Christmas
  • 401k Retirement Plan with 100% Company Match on your first 4%
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Pet insurance
  • Company match for Health Savings Account (HSA)
  • Flexible Spending Account (FSA)
  • Company paid Employee Assistance Program (EAP)
  • Life and Disability Insurance
  • Wellness Program
  • And more!

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