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Vice President Service Operations Jobs in Kansas

mSupply

Vice President, Operations

Lenexa, KS

The Vice President of Operations will play a critical role in strengthening operational execution ... Drive reliable service, delivery performance, inventory availability, and operational consistency ...

Biodesix, Inc.

VP - Laboratory Operations

De Soto, KS · On-site

$174 - $232/hr

Biodesix Development Services enable the world's leading biopharmaceutical, life sciences, and ... The VP, Lab Operations - Kansas will be primarily accountable for day-to-day Laboratory Operations ...

Munchsupply

Vice President, Operations

Lenexa, KS · On-site

$180 - $240/hr

... service. We offer full-time employees a competitive benefits package that includes health, dental ... Vice President, Operations Location: Lenexa, KS Remote Status: On-Site Job Id: 3961-O'CONNOR # of ...

IMI

Vice President, Project Operations

Topeka, KS · On-site +1

VP of Project Operations About the Role The VP of Project Operations leads the end-to-end execution ... IMI Industrial has been providing millwright and fabrication services since 1986 and is known in ...

NexDine

Campus Vice President

Overland Park, KS · On-site

$102 - $138/hr

... services to businesses, independent schools, higher education, senior living, and hospitals ... Develops guides a strategic business plan to direct operational performance and retention while ...

Scriptpro-

Vice President, Finance

Mission, KS · On-site

$180 - $240/hr

Vice President, Finance Full Time Exec & VP/Officials Mission, KS, US 5 days ago Requisition ID ... operations, comprised of 7 entities, multiple continents, selling products and services in purchase ...

ScriptPro

Vice President, Finance

Mission, KS · On-site

$180 - $240/hr

Vice President, Finance Full Time Exec & VP/Officials Mission, KS, US 6 days ago Requisition ID ... operations, comprised of 7 entities, multiple continents, selling products and services in purchase ...

Biodesix

VP - Laboratory Operations

De Soto, KS · On-site

$173K - $231K/yr

VP - Laboratory Operations ABOUT US: Biodesix is a leading diagnostic solutions company, driven to ... Biodesix Development Services enable the world's leading biopharmaceutical, life sciences, and ...

Marcone

Vice President, Operations

Lenexa, KS · On-site

The Vice President of Operations will play a critical role in strengthening operational execution ... Drive reliable service, delivery performance, inventory availability, and operational consistency ...

ISG Technology

Vice President, Services

Overland Park, KS · On-site

$148K - $185K/yr

The Vice President, Services provides operational and visionary leadership to the service delivery ... You have a strong command of service delivery and operations at a senior level, and you play a ...

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Vice President Service Operations information

What does a vice president of service operations do?

A Vice President of Service Operations is responsible for overseeing the delivery of customer service and support within an organization. They develop and implement strategies to improve service quality, manage large teams, and ensure operational efficiency. This executive role often involves collaborating with other departments to align service operations with business goals, driving process improvements, and maintaining high customer satisfaction. Additionally, they analyze performance metrics and lead initiatives to enhance the overall customer experience.

What are the key skills and qualifications needed to thrive as a vice president of service operations?

To excel as a Vice President of Service Operations, you need extensive experience in operations management, strategic planning, and a track record of driving service excellence, often supported by a relevant bachelor's or master's degree. Proficiency with CRM software, workflow automation systems, and data analytics tools—as well as certifications like Six Sigma or ITIL—is highly beneficial. Exceptional leadership, problem-solving, and communication skills are crucial for effectively managing teams and fostering a culture of continuous improvement. These abilities are vital to ensuring operational efficiency, customer satisfaction, and sustained business growth.

What are some common challenges faced by a vice president of service operations, and how can they be addressed?

A Vice President of Service Operations often encounters challenges such as optimizing service delivery across multiple channels, ensuring consistent customer satisfaction, and managing large, cross-functional teams. Balancing operational efficiency with high-quality customer experiences requires strong leadership, data-driven decision-making, and effective communication. Proactively addressing these challenges typically involves implementing robust performance metrics, fostering a culture of continuous improvement, and investing in employee development to adapt to evolving customer needs and technological advancements.

What are the most commonly searched types of Service Operations jobs in Kansas?

The most popular types of Service Operations jobs in Kansas are:

What are popular job titles related to Vice President Service Operations jobs in Kansas?

For Vice President Service Operations jobs in Kansas, the most frequently searched job titles are:

What job categories do people searching Vice President Service Operations jobs in Kansas look for?

The top searched job categories for Vice President Service Operations jobs in Kansas are:

What cities in Kansas are hiring for Vice President Service Operations jobs?

Cities in Kansas with the most Vice President Service Operations job openings:

Vice President Service Operations jobs near you
Infographic showing various Vice President Service Operations job openings in Kansas as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, 1% Temporary, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Vice President, Operations

mSupply

Lenexa, KS

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

Job description

O’Connor Company, part of the mSupply family of brands, is a leading wholesale distributor of HVAC equipment, parts and tools serving contractors across Kansas, Oklahoma, Missouri, Nebraska and Iowa. With trusted product lines including Trane, American Standard and Mitsubishi Electric, O’Connor has built a strong presence in the Midwest HVAC market.
The Opportunity
We are looking for a Vice President of Operations to lead and elevate operational performance across O’Connor Company’s multi-location network. This is a high-impact leadership opportunity for an experienced operations executive who thrives in a growth-oriented environment and knows how to turn strategy into results.
The Vice President of Operations will play a critical role in strengthening operational execution, developing high-performing leaders, improving profitability, and creating scalable processes that support continued growth. This leader will bring a strong customer focus, financial discipline, and continuous improvement mindset while building a culture of accountability, safety, and operational excellence.
Working closely with Sales, Supply Chain, Customer Operations, Finance, Human Resources, and other business leaders, the VP of Operations will help shape the future of the organization while ensuring our branches have the people, processes, inventory, and resources needed to deliver an exceptional customer experience.
What You’ll Do
  • Lead with Purpose: Provide strategic and operational leadership across multiple locations, establishing clear priorities, accountability, and performance expectations.
  • Drive Growth amp; Performance: Develop and execute operational strategies that improve profitability, productivity, service, and overall business performance.
  • Build Great Leaders: Coach, mentor, and develop operations leaders and branch teams while strengthening leadership capability and succession planning.
  • Champion Safety: Build a culture where safety is a shared responsibility and employees are empowered to identify and address potential hazards.
  • Improve the Customer Experience: Drive reliable service, delivery performance, inventory availability, and operational consistency across the region.
  • Strengthen Financial Performance: Manage budgets and operating costs while identifying opportunities to improve labor productivity, reduce costs, and increase profitability.
  • Scale the Operation: Optimize branch capacity, network footprint, inventory, and operational resources to support current and future growth.
  • Drive Continuous Improvement: Identify opportunities to simplify processes, eliminate inefficiencies, implement best practices, and improve how we operate.
  • Elevate Operational Excellence: Lead the consistent implementation of processes, procedures, and standards across locations.
  • Partner Across the Business: Work closely with Sales, Supply Chain, Customer Operations, Finance, Human Resources, and other leaders to align operations with business priorities.
  • Build a High-Performance Culture: Create an environment where people are engaged, accountable, developed, and focused on delivering results.
What You Bring
  • 10+ years of progressive operations leadership experience, including responsibility for multiple locations.
  • Proven experience leading multi-site operations in distribution, wholesale, logistics, or a similar environment.
  • A track record of leading and developing leaders and building high-performing teams.
  • Strong financial acumen with experience managing budgets, costs, productivity, and operational performance.
  • Demonstrated success driving continuous improvement, process optimization, and operational change.
  • Strong analytical and problem-solving skills with the ability to make sound, data-driven decisions.
  • Excellent communication and relationship-building skills with the ability to influence at all levels of the organization.
  • Strategic mindset with the ability to translate business goals into practical, measurable action plans.
  • Strong customer focus and an entrepreneurial approach to solving problems and identifying opportunities.
  • Ability to operate effectively in a fast-paced, changing environment while balancing strategic priorities with operational execution.
  • Bachelor’s degree in Business Administration, Operations Management, Supply Chain, or a related field preferred.
  • Willingness to travel regularly across the assigned region.
Why Join Us?
At O’Connor Company and mSupply, you’ll have the opportunity to make a meaningful impact in a growing organization where strong leadership, operational excellence, and customer service matter. You’ll work alongside talented leaders, influence how the business grows, and help build the processes and teams that will support our next chapter.
We prioritize your well-being from day one with a comprehensive benefits package that includes:
  • Medical, dental, vision, and prescription coverage effective immediately
  • 401(k) plan with company contributions
  • Life insurance and short- and long-term disability coverage
  • HSA/FSA options and an Employee Assistance Program (EAP)
  • Paid time off, including vacation, holidays, and personal days
  • Weekly pay, employee discounts, and more
Physical Demands amp; Work Environment
This position may require more than 40 hours per week and includes regular physical activity such as:
  • Bending, lifting, and carrying up to 10 lbs.
  • Extended use of hands and arms for computer tasks
  • Sitting for extended periods, with periods of standing and walking
  • Frequent use of hearing and speech for communication
  • Operation of office equipment, including computers, phones, and scanners
  • Visual acuity for near, far, color, and peripheral vision, with depth perception and focus adjustment
Equal Employment Opportunity amp; Pre-Employment Requirements
mSupply is an Equal Opportunity Employer. We make employment decisions without regard to sex, age, race, color, creed, religion, national origin, citizenship or immigration status, sexual orientation, gender identity or expression, disability, genetic information, marital status, veteran or military status, or any other status protected by applicable federal, state, or local law.
We are committed to providing reasonable accommodations for qualified individuals with disabilities and to applicants with sincerely held religious beliefs, in accordance with applicable law. To request a reasonable accommodation, please contact careers@msupply.com.
Final offers of employment may be contingent upon completion of job-related pre-employment checks and screenings permitted by law for the position. For roles that require operation of a company vehicle, a Motor Vehicle Record (MVR) check may also be conducted to determine insurability. This employer participates in E-Verify to confirm employment eligibility in the United States.
#OConnorCompany

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