ZipRecruiter

Log In

1

Vice President Service Operations Jobs in Kansas

IMI

Vice President, Project Operations

Topeka, KS · On-site +1

VP of Project Operations About the Role The VP of Project Operations leads the end-to-end execution ... IMI Industrial has been providing millwright and fabrication services since 1986 and is known in ...

Evolent

VP, Cardiovascular Medicine

Topeka, KS · On-site

The Vice President (VP), Cardiovascular Medicine is a key clinical executive responsible for ... shared services teams * 3+ yearsworking with clinical operations in a provider or health plan ...

ISG Technology

Vice President, Services

Overland Park, KS · On-site

$148K - $185K/yr

The Vice President, Services provides operational and visionary leadership to the service delivery ... You have a strong command of service delivery and operations at a senior level, and you play a ...

Advanced Utility Systems

$118K - $152K/yr

The VP of Customer Support reports to the Senior Vice President of Operations and serves as a peer ... Ensure quality and operational reviews incorporate service levels, response performance, resolution ...

next page

Showing results 1-20

All JobsVice President Service Operations JobsVice President Service Operations Jobs in Kansas

Vice President Service Operations information

What does a vice president of service operations do?

A Vice President of Service Operations is responsible for overseeing the delivery of customer service and support within an organization. They develop and implement strategies to improve service quality, manage large teams, and ensure operational efficiency. This executive role often involves collaborating with other departments to align service operations with business goals, driving process improvements, and maintaining high customer satisfaction. Additionally, they analyze performance metrics and lead initiatives to enhance the overall customer experience.

What are some common challenges faced by a vice president of service operations, and how can they be addressed?

A Vice President of Service Operations often encounters challenges such as optimizing service delivery across multiple channels, ensuring consistent customer satisfaction, and managing large, cross-functional teams. Balancing operational efficiency with high-quality customer experiences requires strong leadership, data-driven decision-making, and effective communication. Proactively addressing these challenges typically involves implementing robust performance metrics, fostering a culture of continuous improvement, and investing in employee development to adapt to evolving customer needs and technological advancements.

What are the key skills and qualifications needed to thrive as a vice president of service operations?

To excel as a Vice President of Service Operations, you need extensive experience in operations management, strategic planning, and a track record of driving service excellence, often supported by a relevant bachelor's or master's degree. Proficiency with CRM software, workflow automation systems, and data analytics tools—as well as certifications like Six Sigma or ITIL—is highly beneficial. Exceptional leadership, problem-solving, and communication skills are crucial for effectively managing teams and fostering a culture of continuous improvement. These abilities are vital to ensuring operational efficiency, customer satisfaction, and sustained business growth.
What job categories do people searching Vice President Service Operations jobs in Kansas look for? The top searched job categories for Vice President Service Operations jobs in Kansas are:
What cities in Kansas are hiring for Vice President Service Operations jobs? Cities in Kansas with the most Vice President Service Operations job openings:
Vice President Service Operations jobs near you
Infographic showing various Vice President Service Operations job openings in Kansas as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, 1% Temporary, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution.

VP of Operations

Murphy-Hoffman Company

Leawood, KS • On-site

Other

Re-posted 2 days ago

Job description

Job Details
Job Title
VP of Operations
Business Function
Management
Branch Name
Murphy-Hoffman Company
Date
07-06-2026
Address
11120 Tomahawk Creek Pkwy
City
Leawood
State
KS

Apply