Vice President Operations Jobs in Springfield, TN

Overview

Kimedics, LLC is one of LocumTenens.com families of companies. Kimedics is building workforce solutions for healthcare staffing to help operations teams and clinicians spend less time on administrative tasks and more time on patient care. With the growing clinician shortage, medical groups have to rely on collaboration with their clinician networks and staffing partner organizations to fill their schedule efficiently - and without the right tool this can get incredibly complicated and expensive fast. We help them organize and optimize their practice staffing and scheduling operations! We have built a full-stack end-to-end solution consisting of roster management, credentialing and document task templates, scheduling apps, pay calculation automation and analytics dashboards that empower healthcare organizations to optimize their schedule and rosters for the best fit and cost optimized schedule.

We are a Jackson Healthcare company and we are now the third largest healthcare staffing company in the U.S., serving more than 7 million patients in over 1,400 healthcare facilities.

The Vice President, Product will serve as the senior product leader for Kimedics. This role owns the full product function: vision, strategy, multi-quarter roadmap, team leadership, and product innovation. The VP of Product translates market opportunity, enterprise customer insight, and competitive positioning into a disciplined, prioritized roadmap that drives new customer acquisition, expansion revenue, and retention across a complex multi-stakeholder customer base that includes large health systems, physician organizations, and managed services partners. This leader will lead and further develop the product management organization, including overseeing product management processes, ensuring product design accountability, and developing the team's AI-assisted delivery capabilities while partnering closely with Engineering, Customer Success, Sales, and executive leadership.

ESSENTIAL FUNCTIONS AND BASIC DUTIES:

Product Strategy & Roadmap Leadership - 70%

• Define and own the product vision, strategy, and multi-quarter roadmap in alignment with company revenue and growth goals, with direct accountability to the President and LT executive leadership
• Partner with executive leadership to translate market opportunity, customer needs, and competitive positioning into a disciplined, prioritized roadmap
• Identify and prioritize opportunities to embed AI-driven automation and predictive analytics into the platform, translating AI capability into concrete workflow outcomes and customer value for practice management, health system operations, and staffing leaders
• Lead product discovery through customer interviews, market research, win/loss analysis, and usage data to validate product investment decisions before commitment
• Own product pricing and packaging strategy in partnership with Sales and Finance to support ARR growth and expansion revenue
• Establish and report on key product metrics (adoption, retention, NPS, feature usage) to measure product-market fit and inform prioritization
• Champion and defend Kimedics' vendor-neutral, agency-agnostic positioning in all product strategy and customer-facing conversations; ensure that platform decisions reinforce rather than compromise this core market differentiator
• Monitor the competitive landscape, including VMS incumbents, scheduling platforms, credentialing vendors, and emerging workforce operations technology and translate competitive intelligence into product strategy adjustments
• Drive product transformation initiatives that create competitive differentiation and accelerate market growth

Team Leadership & Organizational Development - 30%

• Lead, build, and modernize the product management organization through a period of structural transition, including role redesign, onboarding, domain ownership, and operating models to build a high-performing team that scales innovation without sacrificing execution discipline
• Install and maintain product management discipline: formal sprint commitment gates, scope sign-off before estimation, quarterly planning cadences with enterprise clients, and published roadmap communication standards
• Partner closely with Engineering leadership to ensure roadmap feasibility, sprint planning rigor, and on-time delivery including managing the transition from informal agile collaboration to structured, accountable delivery cycles
• Mentor and develop product managers and associates to grow their capabilities in user story definition, product discovery, data-driven prioritization, and customer engagement
• Collaborate with Marketing, Sales, and Customer Success to ensure go-to-market readiness for new features and releases
• Represent the product organization in executive meetings, trade organizations, and key customer roadmap conversations

SECONDARY FUNCTIONS (IF APPLICABLE)

• May work on special projects or other duties as assigned

SUPERVISORY/BUDGETARY/EXTERNAL COMMUNICATION RESPONSIBILITY

• Manages the product management team, including hiring, performance management, professional development, and role structure decisions as the organization scales
• Owns and manages the product organization's departmental budget, including tooling, research, and headcount planning
• Provides ongoing coaching, performance management, professional development, performance evaluations, and corrective action as necessary to maximize associate performance and engagement
• Serves as a primary point of contact for enterprise customers, managed services partners, and LT stakeholders on product strategy and roadmap
• Communicates with external vendors, technology partners, and service providers as needed
• Maintains the overall efficiency and effectiveness of the team
• Instills a culture of domain expertise, customer empathy, and competitive awareness within the product team

QUALIFICATIONS - EDUCATION, WORK EXPERIENCE, CERTIFICATIONS:

• Bachelor's degree in Business, Computer Science, Engineering, or a related field required; MBA preferred
• 10+ years of progressive product management experience, including 5+ years in a product leadership role within a B2B SaaS environment
• Demonstrated success building, scaling, and transforming B2B SaaS products into complex, highly regulated, or operationally intensive industries
• Proven track record scaling a product organization and roadmap within a high-growth SaaS company, ideally in the $5M-$25M ARR range
• Experience leading product teams through structural and process changes including role redesign, process installation, and team
• Experience leveraging AI and automation to improve product value and market positioning
• Experience partnering directly with C-suite executives, boards, and/or investors on product strategy
• Experience serving enterprise customers and managing products with multi-stakeholder buying and adoption processes
• Experience leading product management teams within healthcare technology, healthcare services, or healthcare SaaS environment preferred
• Experience with Agile/Scrum methodologies and modern product management tooling (e.g., Jira, Product board, Amplitude)
• Experience balancing customer-specific requirements with long-term platform scalability and product vision

KNOWLEDGE, SKILLS, AND ABILITIES:

• Ability to adhere to and exhibit the Company Values at all times
• Strong product thought leadership with a history of driving innovation and competitive advantage.
• Ability establish and communicate a clear product vision that aligns product strategy, customer outcomes, and business growth.
• Ability to establish, implement, and enforce scalable product management processes and team operating disciplines.
• Demonstrated ability to connect product investments to revenue growth, retention, and market share expansion
• Deep understanding of SaaS business models, including ARR/MRR, churn, expansion revenue, and unit economics
• Working familiarity with AI tooling across the product team functions and AI-assisted product workflows; ability to identify automation opportunities within product team job functions, evaluate AI tooling options, and translate AI capability into customer-facing value
• Understanding of healthcare industry trends, customer workflows, and business challenges, particularly within workforce management, staffing, or operational software environments preferred
• Familiarity with healthcare compliance, privacy, security, and data governance considerations
• Strong understanding of vendor-neutral and agency-agnostic market positioning; ability to defend and apply this positioning in customer conversations and product decisions
• Ability to translate customer and market insights into scalable product strategies that drive adoption, retention, and growth
• Strong executive presence with the ability to engage effectively with enterprise customers, managed services partners, and cross-functional leadership teams
• Excellent communication skills, both oral and written, with the ability to influence at all levels of the organization
• Strong analytical and data-driven decision-making skills
• Solid critical thinking and creative problem-solving skills
• Ability to build and maintain relationships with customers, partners, and prospects
• Strong organizational and time management skills
• Ability to work independently and collaboratively
• Flexibility and adaptability to change
  

KEY COMPETENCIES REQUIRED

• Builds Networks
• Drives Engagement
• Communicates Effectively
• Drives Vision and Purpose
• Delegates Effectively
• Strategic Mindset
• Develops Self & Others
• Technical Skills

PHYSICAL, MENTAL, WORKING CONDITION, AND TRAVEL REQUIREMENTS

• Typical office environment - sedentary with typing, writing, reading requirements. May be able to sit or stand.
• Speaking, reading, writing, ability to use a telephone and computer
• Ability to exert up to 10 lbs. of force occasionally
• Ability to interpret various instructions
• Ability to deal with a variety of variables under only limited standardization
• Ability to travel up to 20% of the time

What is in it for you
Company-paid benets (Basic Life and AD&D, Short and Long-Term Disability, Employee Assistance Program, Compass Health Advocate and Transitions).
Healthcare benet options (Value Plan, High Deductible Plan with HSA, Healthcare FSA, Dependent Care FSA, Prepaid Legal Services, 529 Savings Plan, Pet Insurance).
Paid parental leave.
Company sponsored 401k plan with company matching.
PTO that accrues at a rate of 15 days/year for 1st year and continues to increase with tenure.

Disclosures