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The Vice President & Chief Information Officer (VP & CIO) is a senior executive responsible for providing strategic leadership, vision, and direction for the organization's information technology (IT) and digital transformation initiatives. The VP & CIO ensures that technology investments align with organizational goals, enhance operational efficiency, strengthen cybersecurity, improve customer and employee experiences, and support innovation.

Reporting directly to the President/Chief Executive Office, the VP & CIO serves as a trusted advisor to executive leadership and the Board of Directors on technology strategy, governance, risk management, and emerging technologies.

Strategic Leadership

• Develop and execute the organization's enterprise technology strategy aligned with the strategic plan.
• Lead digital transformation initiatives that improve business processes, customer service, and organizational performance.
• Advise executive leadership on technology trends, innovation, and investment opportunities.
• Foster a culture of innovation, collaboration, and continuous improvement.

Information Technology Operations

• Direct the planning, implementation, and maintenance of enterprise technology infrastructure, applications, networks, cloud services, and end-user computing.
• Ensure reliable, secure, and cost-effective IT operations.
• Establish and monitor IT service levels and performance metrics.
• Oversee disaster recovery, business continuity, and system availability.

Cybersecurity and Risk Management

• Develop and maintain a comprehensive cybersecurity program.
• Ensure compliance with applicable laws, regulations, and industry standards.
• Identify and mitigate technology risks through governance, security controls, and regular assessments.
• Lead incident response planning and cybersecurity awareness initiatives.

Data and Information Management

• Promote enterprise data governance and data quality initiatives.
• Support data analytics, business intelligence, and reporting capabilities.
• Ensure appropriate management, privacy, and security of organizational data.

Financial Management

• Develop and manage the annual IT operating and capital budgets.
• Evaluate technology investments and vendor contracts to maximize value.
• Identify opportunities for cost savings and operational efficiencies.

Vendor and Project Management

• Negotiate and manage relationships with technology vendors and service providers.
• Oversee enterprise technology projects from planning through implementation.
• Ensure projects are completed on time, within budget, and meet business objectives.

Leadership and Talent Development

• Recruit, develop, mentor, and retain high-performing IT professionals.
• Build an inclusive, collaborative, and customer-focused IT organization.
• Establish performance expectations and professional development opportunities.

Governance and Compliance

• Establish IT governance frameworks, policies, and standards.
• Present technology strategies, performance metrics, and risk assessments to executive leadership and the Board.
• Ensure compliance with organizational policies and regulatory requirements.

Qualifications

Required Education

• Bachelor's degree in Information Technology, Computer Science, Information Systems, Business Administration, or a related field.

Preferred Education

• Master's degree in Business Administration (MBA), Information Systems, Computer Science, Healthcare Administration, or a related discipline.

Experience

• 10–15 years of progressively responsible IT leadership experience.
• At least 5 years in a senior executive or enterprise IT leadership role.
• Demonstrated success leading digital transformation and enterprise technology initiatives.
• Experience managing multimillion-dollar IT budgets and large, cross-functional teams.

Preferred Certifications

• Certified Information Systems Security Professional (CISSP)
• Certified Information Systems Auditor (CISA)
• Project Management Professional (PMP)
• ITIL Foundation or ITIL Managing Professional
• Certified in Governance of Enterprise IT (CGEIT)
• Certified Chief Information Officer (CCIO) or equivalent executive leadership credential

Knowledge, Skills, and Abilities

• Strategic planning and organizational leadership
• Enterprise architecture and technology strategy
• Cybersecurity and risk management
• Cloud computing and infrastructure modernization
• Data governance and analytics
• IT governance frameworks
• Budgeting and financial management
• Vendor and contract negotiation
• Change management and organizational development
• Excellent communication and executive presentation skills
• Strong analytical, problem-solving, and decision-making abilities
• Ability to build relationships across all levels of the organization

Key Competencies

• Visionary Leadership
• Strategic Thinking
• Business Acumen
• Innovation
• Collaboration
• Integrity and Accountability
• Customer Focus
• Executive Presence
• Talent Development