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Vice President Client Strategy Jobs in Delaware (NOW HIRING)

Barclays

VP Recovery Operations

Wilmington, DE · On-site

Vice President Expectations * To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes ...

Sedgwick

Vice President, Clinical Pharmacy

Dover, DE · On-site

$102K - $135K/yr

... Vice President, Clinical Pharmacy PRIMARY PURPOSE ... To support the strategy and performance of Sedgwick's pharmacy program, serving as a client-facing ...

Barclays

VP - Credit and Data Analytics

Wilmington, DE · On-site

$134K - $172K/yr

Vice President Expectations * To contribute or set strategy, drive requirements and make ... client satisfaction. * Develop and maintain comprehensive reporting to share with the senior ...

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Vice President Client Strategy information

What does a vice president client strategy do?

A Vice President of Client Strategy is responsible for overseeing and developing strategic initiatives to strengthen client relationships and drive business growth. They work closely with clients to understand their needs, create tailored solutions, and ensure the delivery of high-quality results. This role often involves leading a team, collaborating with internal departments, and identifying new business opportunities. The VP of Client Strategy plays a key role in setting the direction for long-term client engagement and satisfaction.

How does a vice president client strategy typically collaborate with other departments to drive client success?

A Vice President of Client Strategy regularly works cross-functionally with teams such as sales, marketing, product development, and account management to develop and execute tailored strategies that align with client goals. This involves leading strategy sessions, ensuring clear communication of client objectives, and coordinating resources to deliver integrated solutions. By acting as a bridge between clients and internal teams, the VP ensures client expectations are met while also identifying new opportunities for growth and innovation within accounts.

What are the key skills and qualifications needed to thrive as a vice president client strategy, and why are they important?

To thrive as a Vice President Client Strategy, you need a deep understanding of strategic planning, client relationship management, and business development, typically backed by significant experience in account management or consulting and often an advanced degree. Familiarity with CRM platforms, data analytics tools, and project management systems is commonly required. Exceptional leadership, negotiation, and communication skills set top performers apart, enabling them to inspire teams and build lasting client partnerships. These skills are crucial for driving business growth, ensuring client satisfaction, and maintaining a competitive edge in dynamic markets.

What are the most commonly searched types of Client Strategy jobs in Delaware?

The most popular types of Client Strategy jobs in Delaware are:

What cities in Delaware are hiring for Vice President Client Strategy jobs?

Cities in Delaware with the most Vice President Client Strategy job openings:

Vice President Client Strategy jobs near you

New Benefits Development, Vice President (Hybrid)

Citigroup, Inc.

Wilmington, DE • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Citibank rating

8.3

Company rating: 8.3 out of 10

Based on 177 frontline employees who took The Breakroom Quiz

39th of 171 rated banks

Job description

The Cardmember Access & Experiences team is responsible for designing and delivering benefits, experiences, and partnerships that differentiate Citi's U.S. Consumer Cards, drive customer acquisition, increase engagement, strengthen loyalty, and encourage top-of-wallet spending.
The New Benefits Development, Vice President will support the strategy, evaluation, launch, and ongoing management of Citi's cardholder benefits portfolio. This role combines customer insights, analytics, competitive intelligence, and partner management to identify new benefit opportunities and optimize Citi's existing offerings. The VP will develop business cases, evaluate strategic partners, support benefit launches, and manage portfolio performance to ensure Citi's benefits deliver value for customers and the business.
Responsibilities
  • Lead customer, market, and competitive research to surface emerging trends and identify new cardholder benefit opportunities that differentiate Citi's U.S. Consumer Card portfolio.
  • Analyze customer behavior, portfolio performance, and competitor offerings to uncover actionable opportunities that strengthen acquisition, engagement, retention, and loyalty.
  • Develop compelling business cases, financial analyses, and executive-level presentations to secure investment in new benefits and portfolio enhancements.
  • Evaluate potential strategic partners, support the development of new partnerships, and manage ongoing partner relationships to maintain performance and accountability against agreed KPIs.
  • Maintain and evolve Citi's inventory of U.S. Consumer Card benefits, identifying portfolio gaps and recommending targeted optimizations to maximize cardholder and business value.
  • Collaborate across Product, Marketing, Analytics, Finance, Legal, Risk, Technology, and Operations to bring new benefits from concept through to launch and sustained performance.
  • Manage the new benefits pipeline and deliver executive reporting on portfolio performance, partner metrics, utilization trends, competitive activity, and return on investment.
  • Support annual portfolio reviews by synthesizing industry trends and performance data to recommend benefit renewals, enhancements, or retirement decisions.

Required Qualifications & Skills
  • 6 or more years of experience in strategy, product management, strategic partnerships, consulting, or financial services, with hands-on involvement in marketing, product or project management, and client or relationship management.
  • Bachelor's degree in Business, Communications, Marketing, Finance, or a related field.
  • Demonstrated ability to develop rigorous business cases and translate complex data into clear, actionable recommendations for senior stakeholders.
  • Track record of managing cross-functional initiatives, coordinating across diverse teams to deliver against shared goals and timelines.
  • Experience building and maintaining strategic partnerships, including performance management and relationship development.
  • Excellent communication and presentation skills, with the confidence to influence and engage stakeholders at all levels of an organization.
  • Advanced proficiency in Microsoft Excel and PowerPoint, with strong project management and organizational skills and a high degree of attention to detail.

Beneficial Skills & Qualifications
  • Experience working within the credit card, payments, loyalty, rewards, or consumer financial services industry.
  • Familiarity with cardholder benefits portfolio management, including benefit evaluation, launch, and lifecycle management.
  • Master's degree or equivalent postgraduate qualification in a relevant field.
  • Comfort working independently in a fast-paced environment while managing multiple priorities and stakeholders simultaneously.

What We Offer
At Citi, you will work within a high-performing team that operates at the centre of one of the world's leading financial institutions, with the scope, resources, and stakeholder access to make a measurable impact on how customers experience and value their relationship with Citi.
  • A hybrid working model that provides the balance of three days in the office and two days working remotely each week.
  • Meaningful strategic ownership from day one, with the opportunity to shape a cardholder benefits portfolio that reaches millions of customers across the United States.
  • Access to cross-functional collaboration across Product, Marketing, Analytics, Finance, and Technology - giving you broad exposure and the opportunity to build influence across the organization.
  • Ongoing learning and development opportunities to deepen expertise in financial services, consumer strategy, and partnership development.
  • A competitive compensation package with financial wellbeing benefits designed to support your long-term goals.
  • Wellbeing and family support programs that help you balance professional performance with personal priorities.
  • The scale and reach of a global financial institution, with the focus and agility of a dedicated consumer cards business.

Apply now to help shape the benefits and experiences that set Citi's cards apart - and build a portfolio that drives real value for cardholders and the business.
Job Family Group:
Consumer Sales
Job Family:
Consumer Product Sales
Time Type:
Full time
Primary Location:
Wilmington Delaware United States
Primary Location Full Time Salary Range:
$125,760.00 - $188,640.00
In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
Most Relevant Skills
Please see the requirements listed above.
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
Anticipated Posting Close Date:
Aug 19, 2026
Automated Processing and AI
We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.
Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.
Illinois residents - AI Notice and Right
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi's EEO Policy Statement and the Know Your Rights poster.

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About Citigroup Inc

Sourced by ZipRecruiter

We live in an increasingly complex world. Companies these days are either born global or are going global at record speed. Business and geopolitics are forging an entirely new dynamic and consumers now expect financial services to be a seamless part of their digital lives. Citi is a bank that’s uniquely positioned for this moment. Through our vast global network and our on-the-ground expertise, we can connect the dots, anticipate change and empathize the needs of our clients and customers in ways that other banks simply cannot. Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We have set expectations for how we must act to bring our mission to life. These expectations are at the heart of our Leadership Principles – we take ownership, we deliver with pride and we succeed together.

Industry

Banking and credit intermediation

Company size

5,001 - 10,000 Employees

Headquarters location

New York City, NY, US

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