Job Description VP Client Services Indianapolis, IN - North Compensation: $120-160K Direct Hire This role owns the full post-sale client experience and will lead the departments accountable for client implementations, operations, success (account management) and professional services. The Vice President, Client Services will maintain a scalable services organization, ensuring strong operational rigor, and partner cross-functionally to ensure products meet client expectations. Requirements: Minimum of 10 years of experience leading client services, customer success, professional services, or similar teams.
Minimum of 5 years managing Directors and/or large teams. Proven success scaling services in high-growth, enterprise SaaS or complex B2B environments. Experience partnering deeply with Product and Engineering teams.
Experience supporting or scaling international customers and services operations is a strong plus. Healthcare or regulated industry experience is strongly preferred. #ID9515.