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Vice President Call Center Operations Jobs in Arizona

Ensign Services

Vice President of Finance

Tempe, AZ · On-site

$180 - $280/hr

Vice President of Finance (CPA Preferred) - Tempe, AZ Position Type: Full Time, Exempt Employee ... the Dallas Service Center. * Foster a culture centered around operational partnership ...

Ensign Group

Vice President of Finance

Tempe, AZ · On-site

$160 - $230/hr

Vice President of Finance (CPA Preferred) - Tempe, AZ Position Type: Full Time, Exempt Employee ... the Dallas Service Center. * Foster a culture centered around operational partnership ...

Ensign Services

Vice President of Finance

Tempe, AZ · On-site

Vice President of Finance (CPA Preferred) - Tempe, AZ Position Type: Full Time, Exempt Employee ... center and collaborate with the other service centers. Financial Planning amp; Operational ...

Namely

Vice President of Operations

Scottsdale, AZ · On-site

$180 - $280/hr

Vice President of Operations | Scottsdale, AZ Vangst is one of the nation's leading workforce solutions companies for the cannabis industry, specializing in connecting top talent with the companies ...

New

Fortuity

Bilingual Call Center Supervisor

Phoenix, AZ · On-site

$50K - $60K/yr

Call Center Operations Supervisor Bilingual English/Spanish At Fortuity we believe in our people, and in doing good business for the good of our community. Here, you will be part of a growing ...

RPM Living

Vice President of Operations

Phoenix, AZ · On-site

The Vice President of Operations leads property management excellence, ensuring operational efficiency, financial performance, and strategic alignment across all managed properties. * Oversee ...

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Showing results 21-40

All JobsVice President Call Center Operations JobsVice President Call Center Operations Jobs in Arizona

Vice President Call Center Operations information

See Arizona salary details

$63.8K

$145.2K

$246K

How much do vice president call center operations jobs pay per year?

As of Sep 6, 2026, the average yearly pay for vice president call center operations in Arizona is $145,169.00, according to ZipRecruiter salary data. Most workers in this role earn between $107,600.00 and $172,400.00 per year, depending on experience, location, and employer.

What does a vice president call center operations do?

A Vice President of Call Center Operations oversees the overall strategy, management, and performance of a company's call center or customer service operations. They are responsible for setting goals, implementing process improvements, ensuring customer satisfaction, managing budgets, and leading teams of managers and agents. This role often involves analyzing data to optimize efficiency and developing training programs to enhance service quality. The VP also collaborates with other departments to align call center objectives with broader company goals.

What are some common challenges faced by a vice president call center operations, and how can they be addressed?

A Vice President of Call Center Operations often faces challenges such as managing large, diverse teams across multiple locations, maintaining high customer satisfaction while optimizing costs, and implementing new technologies to improve efficiency. Addressing these challenges requires strong leadership, clear communication, and the ability to drive change management initiatives. Building a culture of continuous improvement and investing in staff training can help ensure the team adapts to evolving customer needs and organizational goals.

What are the key skills and qualifications needed to thrive as a vice president call center operations, and why are they important?

To thrive as a Vice President Call Center Operations, you need extensive experience in call center management, strategic planning, and a strong understanding of customer service metrics, often supported by a bachelor's or master's degree in business or a related field. Familiarity with workforce management systems, CRM platforms, quality monitoring tools, and Six Sigma or similar process improvement certifications is highly valued. Exceptional leadership, analytical thinking, and communication skills enable effective team management and cross-functional collaboration. These skills ensure efficient call center performance, high customer satisfaction, and alignment with organizational goals.

What are the most commonly searched types of Call Center Operations jobs in Arizona?

The most popular types of Call Center Operations jobs in Arizona are:

What are popular job titles related to Vice President Call Center Operations jobs in Arizona?

For Vice President Call Center Operations jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Vice President Call Center Operations jobs in Arizona look for?

The top searched job categories for Vice President Call Center Operations jobs in Arizona are:

What cities in Arizona are hiring for Vice President Call Center Operations jobs?

Cities in Arizona with the most Vice President Call Center Operations job openings:

Vice President Call Center Operations jobs near you
Infographic showing various Vice President Call Center Operations job openings in Arizona as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $145,169 per year, or $69.8 per hour.

Call Center Manager at Bath Concepts Independent Dealers Phoenix, AZ

kozmetickesluzby.vecnakraska.sk - Jobboard

Phoenix, AZ • On-site

$55 - $75/hr

Other

Medical, Dental, Vision, Life, PTO

Posted 5 days ago

Job description

Call Center Manager job at Bath Concepts Independent Dealers. Phoenix, AZ.

Call Center Manager – Home Improvement Industry (Phoenix, AZ)

We are a leader in home improvement specializing in windows and bath remodeling, is seeking an experienced Call Center Manager to oversee and elevate our in-house call center operations.

We are looking for a hands‑on leader who thrives in a fast‑paced environment, drives performance through coaching and mentorship, and is passionate about delivering an exceptional customer experience.

Responsibilities:
  • Manage daily operations of the call center team, including inbound/outbound appointment setting and customer service
  • Recruit, train, and develop team members to meet and exceed performance goals
  • Monitor KPIs and implement strategies to improve conversion rates and productivity
  • Collaborate with sales and marketing teams to ensure seamless customer acquisition and retention
  • Maintain high standards for call quality and compliance
Qualifications:
  • Minimum 3+ years of call center management experience (home improvement industry a plus)
  • Proven track record of achieving/exceeding sales and service metrics
  • Strong leadership and coaching skills
  • Excellent communication and organizational abilities
  • Tech‑savvy; familiarity with CRM systems and reporting tools
What We Offer:
  • Competitive salary + performance bonuses
  • Medical, dental, vision, and life insurance after 60 days
  • AFLAC coverage available
  • Paid time off and holidays
  • A collaborative team culture with opportunities for advancement

If you’re a motivated leader who can build a high‑performing team and wants to grow with a trusted Arizona brand, we want to hear from you!

To apply: Send your resume and a brief cover letter or apply here.

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