ZipRecruiter

Log In

1

Vice President Call Center Operations Jobs in Arizona

Search Connections

Be Seen First

VP of Operations

Phoenix, AZ · On-site

$186K - $225K/yr

VICE PRESIDENT OF OPERATIONS Job Details Summary: The Vice President of Operations is responsible for leading, directing, and overseeing the operational capabilities and output of all multi-state ...

Nbutexas

VP ASC Operations

Phoenix, AZ · On-site

$180 - $240/hr

VP ASC Operations Benefits and Compensation: * VERY competitive base salary * Bonus potential * Comprehensive Benefits Package * Monday through Friday in office VP ASC Operationa Requirements and ...

Just Staffing

Call Center

Surprise, AZ

$15.50 - $19.50/hr

In this role, you will be responsible for providing excellent customer service, handling inquiries, and supporting the overall operations of our Phoenix-based call center. Key Responsibilities ...

All Resort Group

Vice President, Operations

Phoenix, AZ · On-site

Vice President of Operations The Driver Provider is seeking an experienced Vice President of Operations to lead and strengthen our growing transportation operations. This is a senior leadership role ...

Bristol Hospice

Area VP Clinical Operations

Tucson, AZ · On-site

$150 - $160/hr

AnyAs the Bristol Hospice Area VP of Clinical Operations, you will work closely with the Regional VP Clinical Operations and/or Chief Clinical Officer to lead strategic initiatives towards strength ...

Full Spectrum Staffing

[9763] VP of Finance

Phoenix, AZ · On-site

Text or call: 214-774-2924 Email: jobs@fullspecstaff.com Key Responsibilities - Act as the finance ... center, close cycle through year end, in line with GAAP and company standards - Keep the balance ...

next page

Showing results 1-20

All JobsVice President Call Center Operations JobsVice President Call Center Operations Jobs in Arizona

Vice President Call Center Operations information

See Arizona salary details

$63.8K

$145.2K

$246K

How much do vice president call center operations jobs pay per year?

As of Aug 24, 2026, the average yearly pay for vice president call center operations in Arizona is $145,169.00, according to ZipRecruiter salary data. Most workers in this role earn between $107,600.00 and $172,400.00 per year, depending on experience, location, and employer.

What does a vice president call center operations do?

A Vice President of Call Center Operations oversees the overall strategy, management, and performance of a company's call center or customer service operations. They are responsible for setting goals, implementing process improvements, ensuring customer satisfaction, managing budgets, and leading teams of managers and agents. This role often involves analyzing data to optimize efficiency and developing training programs to enhance service quality. The VP also collaborates with other departments to align call center objectives with broader company goals.

What are some common challenges faced by a vice president call center operations, and how can they be addressed?

A Vice President of Call Center Operations often faces challenges such as managing large, diverse teams across multiple locations, maintaining high customer satisfaction while optimizing costs, and implementing new technologies to improve efficiency. Addressing these challenges requires strong leadership, clear communication, and the ability to drive change management initiatives. Building a culture of continuous improvement and investing in staff training can help ensure the team adapts to evolving customer needs and organizational goals.

What are the key skills and qualifications needed to thrive as a vice president call center operations, and why are they important?

To thrive as a Vice President Call Center Operations, you need extensive experience in call center management, strategic planning, and a strong understanding of customer service metrics, often supported by a bachelor's or master's degree in business or a related field. Familiarity with workforce management systems, CRM platforms, quality monitoring tools, and Six Sigma or similar process improvement certifications is highly valued. Exceptional leadership, analytical thinking, and communication skills enable effective team management and cross-functional collaboration. These skills ensure efficient call center performance, high customer satisfaction, and alignment with organizational goals.

What are the most commonly searched types of Call Center Operations jobs in Arizona?

The most popular types of Call Center Operations jobs in Arizona are:

What are popular job titles related to Vice President Call Center Operations jobs in Arizona?

For Vice President Call Center Operations jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Vice President Call Center Operations jobs in Arizona look for?

The top searched job categories for Vice President Call Center Operations jobs in Arizona are:

What cities in Arizona are hiring for Vice President Call Center Operations jobs?

Cities in Arizona with the most Vice President Call Center Operations job openings:

Vice President Call Center Operations jobs near you
Infographic showing various Vice President Call Center Operations job openings in Arizona as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $145,169 per year, or $69.8 per hour.

VP of Operations

Phoenix, AZ • On-site

Search Connections
See more jobs at Search Connectionsexternal

$186K - $225K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 6 days ago

Be Seen First

After you apply to this job, you can share why you’re interested to jump to the top of the candidate list.

Job description

VICE PRESIDENT OF OPERATIONS

Job Details

Summary:
The Vice President of Operations is responsible for leading, directing, and overseeing the operational capabilities and output of all multi-state facilities ensuring compliance with state and federal laws, company growth, plant production, transportation and profitability, while simultaneously decreasing inventory and operating expenses. This position directs 6 Regional VPs and drives world-class manufacturing methodologies. The VP of Ops works to serve each branch and support them as they strive for operational excellence.
The VP of Operations reports to the President and CEO.
You'll be responsible for (but not limited to):

  • Strategic planning and execution to enhance profitability, productivity and efficiency throughout the Company
  • Lead Regional Vice Presidents ensuring their responsibility for the growth of each facility and its profitability, as well as safety and compliance.
  • Foster a strong culture that empowers all employees to participate in continuous improvement projects
  • Assure timely and accurate production, financial, and personnel reporting, monitoring KPIs and branch assessment process
  • Work collaboratively with Senior VP of Sales in establishing the annual budget and goal development processes to ensure sales and profitability growth
  • Attend Executive Leadership meetings, assisting with the creation and implementation of strategic and tactical objectives as necessary
  • Recruit, evaluate, and hire leaders with the skills, competencies, and talent to propel the organization forward

The most qualified candidates will have:

  • Bachelor's Degree in Business, or engineering preferred, or equivalent in relevant experience
  • A minimum of 10 years of managing operations including P&L ownership
  • Multi-site responsibility and P&L ownership is preferred
  • Ability and desire to travel up to, and over 25%
  • Excellent negotiation and verbal/written communication skills.
  • Must be able to work effectively with and manage a diverse group of people
  • Proficient computer skills including Microsoft Office Suite

What we can offer you:

  • Challenging work environment
  • Executive level leadership position
  • Opportunities for skill set expansion and career growth
  • Competitive base salary with annual bonus potential
  • Comprehensive benefits package - effective on your first day