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Via Transit Jobs in Texas (NOW HIRING)

Via

Customer Support Agent

Fort Worth, TX

$19/hr

Via is using technology to transform transportation around the world. From changing a single person ... As a Customer Support Agent, you will manage key aspects of our day-to-day transit operations. You ...

Via

Dispatcher

Fort Worth, TX

$19/hr

Via is using technology to transform transportation around the world. From changing a single person ... As a Dispatcher, you will manage key aspects of our day-to-day transit operations. You - along with ...

Via

Dispatcher

Fort Worth, TX · On-site

$19/hr

Via is using technology to transform transportation around the world. From changing a single person ... As a Dispatcher, you will manage key aspects of our day-to-day transit operations. You - along with ...

Via

People Operations Regional Manager

Fort Worth, TX · On-site

$70K - $90K/yr

Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit ...

Via

Strategy & Operations Associate Principal

Dallas, TX · On-site

$100K - $125K/yr

Via is on a mission to create public transportation systems that provide greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks ...

via.com

Customer Support Agent

Fort Worth, TX · On-site

$19/hr

Customer Support Agent Via is using technology to transform transportation around the world. From ... As a Customer Support Agent, you will manage key aspects of our day-to-day transit operations. You ...

Infojini Inc

Dispatch Specialist

Austin, TX

Primary Responsibilities Answers Pickup calls from customers and schedules using Via software to ... Thorough knowledge of operational transit methods, practices, and procedures pertaining to the ...

SECUREAPP

AWS CloudOps Engineer

Plano, TX · On-site

... Connect, Transit Gateway, and private routing for telecom data flows Built secure, isolated VPC ... data into AWS via SFTP, private links, and batch pipelines Owned production EC2 and container ...

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Showing results 21-40

All JobsVia Transit JobsVia Transit Jobs in Texas

Via Transit information

See Texas salary details

$12

$18

$29

How much do via transit jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for via transit in Texas is $18.43, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $19.28 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a transit operator at Via Transit, and why are they important?

To thrive as a Transit Operator at Via Transit, you need a valid commercial driver’s license (CDL), a clean driving record, and a solid understanding of traffic laws and passenger safety. Familiarity with route management systems, GPS navigation, and scheduling software is typically required. Excellent communication, customer service, and problem-solving skills set top performers apart in this role. These skills and qualifications are crucial for ensuring passenger safety, maintaining reliable service, and providing a positive rider experience.

What is the difference between Via Transit vs Bus Driver?

AspectVia Transit
Required CredentialsCommercial driver's license (CDL), passenger endorsement
Work EnvironmentOn-demand transit services, urban and suburban routes, flexible schedules
Employer & IndustryTransportation network companies, private transit providers
Common Search & ComparisonCustomer service, driving skills, route management

Via Transit drivers operate on-demand transportation services, often with flexible hours and a focus on customer experience. In contrast, bus drivers typically follow fixed routes and schedules for public transit agencies. While both roles require a CDL and passenger endorsements, Via Transit drivers may have more flexible routes, whereas bus drivers work within established transit systems. Understanding these differences helps job seekers find roles aligned with their skills and preferences in the transportation industry.

What are some common challenges faced by Via Transit drivers, and how does the company support them in overcoming these obstacles?

Via Transit drivers often encounter challenges such as navigating complex routes, managing real-time schedule changes, and providing excellent customer service to riders with diverse needs. The company supports drivers through comprehensive training programs, access to up-to-date route technology, and ongoing communication with dispatch and support teams. Additionally, Via fosters a collaborative work environment, encouraging drivers to share feedback and best practices, which helps address daily operational challenges efficiently.

What is Via Transit?

Via Transit is a technology-enabled transit service that partners with cities, transit agencies, and organizations to provide flexible, on-demand public transportation solutions. Instead of fixed bus routes, Via uses a smartphone app or call-in system to allow riders to book shared rides that are dynamically routed in real-time. This approach increases efficiency, reduces wait times, and can expand access to public transportation in areas where traditional fixed-route services may not be practical.
What are popular job titles related to Via Transit jobs in Texas? For Via Transit jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Via Transit jobs in Texas look for? The top searched job categories for Via Transit jobs in Texas are:
Via Transit jobs near you
Infographic showing various Via Transit job openings in Texas as of August 2026, with employment types broken down into 86% Full Time, 7% Part Time, and 7% Contract. Highlights an 86% In-person, 7% Hybrid, and 7% Remote job distribution, with an average salary of $38,329 per year, or $18.4 per hour.

Customer Support Agent

Via

Fort Worth, TX

$19/hr

Full-time

Medical, Retirement

Posted 23 days ago

Job description

Via is using technology to transform transportation around the world. From changing a single person's daily commute to reducing humanity's collective environmental footprint - we've got huge goals.

As a Customer Support Agent, you will manage key aspects of our day-to-day transit operations. You - along with your teammates - will be the go-to person for live troubleshooting decisions and will collaborate with operations, support, and product optimization teams to help plan and improve our services. You will also help with many other types of tickets and tasks based on business needs.

**This is an in-person position. You will be working from our office in Fort Worth, TX. Shift will be 5 days a week (4 weekdays and 1 weekend day) **

What You'll Do:

  • Proactively adjust daily operating plans based on real-time inputs from drivers, riders, and colleagues
  • Prioritize operational issues as a real-time point of contact and provide creative solutions for overseeing a live operation
  • Build strong cross-functional relationships across various Via teams and offices and external partners
  • Leverage your operating and troubleshooting expertise to support other business areas. This may include other live operations, phone and email.
  • Effectively prioritize live operational issues and take action based on the information received
  • Leverage knowledge of Via products and services to make ad hoc decisions with little guidance

Who You Are:

  • Thrive in fast-paced environments: able to make sound decisions on the fly, oversee multiple tasks simultaneously, and prioritize effectively
  • Ownership mentality: take full responsibility for delivering great service to driver-partners
  • Proactive: able to think ahead and anticipate to prevent problems before they start
  • An empathetic and effective communicator: you excel at active listening and collaboration
  • Comfortable with ambiguity: make thoughtful choices between imperfect options
  • Maintain a solution-oriented mindset: persistent, creative, and cool under pressure
  • Observant and keen to improve: if something's not working, you come up with a better way
  • An exceptional team player: people love working with you, and you can quickly contribute to cross-functional teams

Compensation and Benefits:

  • Final salary will be determined by the candidate's experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable.
  • Salary Range: $19.00/hour
    • Shifts will be 5 days a week (4 weekdays + 1 weekend day) 
    • Hours available (subject to change):
      • 3:30am - 12pm CT
      • 12pm - 8:30pm CT
      • 2pm - 10:30pm CT 
  • We are proud to offer a generous and comprehensive benefits package, including medical plans and 401K matching.
  • Successful completion of a drug test is necessary for employment

There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride?

Via is an equal opportunity employer.

Apply