1

Veterinary Software Customer Success Jobs in Romeoville, IL

As a Technical Customer Success Manager, you will help enterprise customers maximize the value of ... software, digital commerce ecosystems, and Product Information Management (PIM) solutions ...

The ideal candidate is organized, customer-focused, curious, and eager to contribute to the success ... Proficiency in Microsoft Office Suite and customer service software * Ability to multitask and ...

Customer Success Associate

Addison, IL · On-site

$45K - $55K/yr

The ideal candidate is organized, customer-focused, curious, and eager to contribute to the success ... Proficiency in Microsoft Office Suite and customer service software * Ability to multitask and ...

Customer Success Associate

Addison, IL · On-site

$45K - $55K/yr

The ideal candidate is organized, customer-focused, curious, and eager to contribute to the success ... Proficiency in Microsoft Office Suite and customer service software * Ability to multitask and ...

About G2 - The Company G2 is the world's largest and most trusted software marketplace. When you ... About The Role The Enterprise Customer Success Manager is responsible for helping our most complex ...

Company Description Nexthink is the leader in digital employee experience management software. The ... Key pillars to the Customer Success Team are: (i) Customer Success Plan, (ii) Value Tracking and ...

Company Description Nexthink is the leader in digital employee experience management software. The ... Key pillars to the Customer Success Team are: (i) Customer Success Plan, (ii) Value Tracking and ...

Company Description Nexthink is the leader in digital employee experience management software. The ... Key pillars to the Customer Success Team are: (i) Customer Success Plan, (ii) Value Tracking and ...

Company Description Nexthink is the leader in digital employee experience management software. The ... Key pillars to the Customer Success Team are: (i) Customer Success Plan, (ii) Value Tracking and ...

Work cross-functionally (e.g., Customer Success, Sales, Lab) to ensure we meet/exceed goals related ... General office equipment and software knowledge and computer proficiency. Illinois Pay Range : $48 ...

Work cross-functionally (e.g., Customer Success, Sales, Lab) to ensure we meet/exceed goals related ... General office equipment and software knowledge and computer proficiency. Illinois Pay Range : $48 ...

Sr. Manager, Customer Success

Chicago, IL · On-site

$145K - $175K/yr

Sr. Manager, Customer Success Chicago, IL or Remote, USA At FourKites we have the opportunity to ... Experience working with complex software Compensation The expected annual base salary range for ...

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining ... software. MongoDB's unified data platform, the most widely available, globally distributed data ...

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining ... software. MongoDB's unified data platform, the most widely available, globally distributed data ...

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining ... software. MongoDB's unified data platform, the most widely available, globally distributed data ...

Sr. Manager, Customer Success

Chicago, IL · On-site +1

$145K - $175K/yr

As the Senior Manager, Customer Success , you will lead a team of Customer Success Managers ... Experience working with complex software Compensation The expected annual base salary range for ...

Steer offers a suite of software tools for today's automotive repair shop. We combine a mix of ... Reporting to the Director of Customer Success, you will be the bridge between personalized ...

Showing results 21-40

Veterinary Software Customer Success information

See Romeoville, IL salary details

$11

$24

$48

How much do veterinary software customer success jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for veterinary software customer success in Romeoville, IL is $24.69, according to ZipRecruiter salary data. Most workers in this role earn between $18.12 and $25.72 per hour, depending on experience, location, and employer.

How does a veterinary software customer success professional typically collaborate with veterinary clinics to ensure smooth software adoption?

As a Veterinary Software Customer Success professional, you’ll work closely with veterinary clinics to guide them through onboarding, provide tailored training, and address any concerns that arise during software implementation. Regular check-ins, both virtual and onsite, help you understand clinic workflows and customize support to their needs. Collaboration often involves liaising with technical support, sales, and product teams to communicate customer feedback and ensure user satisfaction, making the role dynamic and highly interactive. This hands-on approach helps clinics fully leverage the software and enhances their overall experience.

What are the key skills and qualifications needed to thrive as a veterinary software customer success professional?

To thrive as a Veterinary Software Customer Success professional, you need a strong understanding of veterinary practice workflows, excellent problem-solving abilities, and experience in customer support or account management. Familiarity with veterinary practice management software (such as AVImark or Cornerstone), CRM tools, and ticketing systems is typically required. Outstanding communication, patience, and relationship-building skills help you effectively support and train clients. These skills ensure customers maximize the value of the software, leading to high satisfaction and retention rates.

What is a veterinary software customer success professional?

Veterinary Software Customer Success roles focus on helping veterinary clinics and professionals effectively use specialized software solutions. These roles involve onboarding new clients, providing ongoing support, troubleshooting issues, and ensuring users get the most value from the software. Customer Success professionals often act as a bridge between the software company and the veterinary practice, gathering feedback and assisting with training or product updates. Their goal is to enhance customer satisfaction, foster long-term relationships, and reduce client churn.

What is the difference between Veterinary Software Customer Success vs Veterinary Software Support Specialist?

AspectVeterinary Software Customer SuccessVeterinary Software Support Specialist
CredentialsTypically requires experience in customer relationship management and knowledge of veterinary softwareRequires technical troubleshooting skills and familiarity with veterinary software systems
Work EnvironmentProactively engages with clients to ensure software adoption and satisfactionProvides reactive technical support and resolves user issues
Employer & Industry UsageUsed by veterinary software companies to retain clients and improve user experienceEmployed by veterinary clinics or software companies to assist users with technical problems

Veterinary Software Customer Success focuses on building long-term client relationships and ensuring software adoption, while Veterinary Software Support Specialists handle technical issues and troubleshooting. Both roles are essential in the veterinary software industry but serve different functions in client engagement and technical support.

What are popular job titles related to Veterinary Software Customer Success jobs in Romeoville, IL?

For Veterinary Software Customer Success jobs in Romeoville, IL, the most frequently searched job titles are:

What job categories do people searching Veterinary Software Customer Success jobs in Romeoville, IL look for?

The top searched job categories for Veterinary Software Customer Success jobs in Romeoville, IL are:

What cities near Romeoville, IL are hiring for Veterinary Software Customer Success jobs?

Cities near Romeoville, IL with the most Veterinary Software Customer Success job openings:

Customer Success Specialist

CHAMBERLAIN GROUP

Oak Brook, IL • On-site

$53K - $85K/yr

Full-time

Retirement

Posted 2 days ago

New


Job description

Chamberlain Group (CG) is a global leader in intelligent access and Blackstone portfolio company. Powered by our myQ technology, we make access simple and secure for millions of homeowners, businesses, and communities worldwide. Our flagship brands, LiftMaster and Chamberlain, are found in 51+ million homes, and 14 million+ people rely on the myQ app daily.

The Customer Success Specialist I provides operational and customer support to help ensure successful onboarding, product adoption, and ongoing customer engagement. Under the guidance of Customer Success leadership, this role builds customer relationships, coordinates follow-up activities, monitors customer health indicators, and assists in delivering a consistent and positive customer experience.


Support assigned customer accounts assisting with planning, execution, and follow-up.

Assist customers in understanding software features, workflows, and best practices to help them achieve desired business outcomes.

Participate in customer calls, meetings, and training sessions. Track and manage customer interactions, activities, and feedback within the CRM platform.

Respond to customers in a timely, professional, and in a customer-focused manner. Support onboarding activities including account setup, training coordination, documentation sharing, and follow-up tasks.

Monitor customer usage and engagement data to identify trends, risks, or opportunities for increased adoption. Collaborate cross-functionally with Sales, Support, Product, and Implementation teams to deliver a cohesive customer experience.

Escalate technical issues, product questions, or account concerns to appropriate internal teams (Support, Product, Implementation, Dev).

Assist with renewals, customer health tracking, and proactive outreach to support retention efforts. Document customer feedback, feature requests, and common challenges to support continuous product and process improvement.

Develop and maintain a foundational working knowledge of the company's products, services, and value proposition.

Contribute to the creation and maintenance of customer-facing documentation, FAQs, and onboarding materials.

Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams.

Protect Chamberlain Group's reputation by keeping information confidential.

Maintain professional and technical knowledge by attending educational workshops, reading professional publications, establishing personal networks, and participating in professional societies.

Contribute to the team effort by accomplishing related results and participating on projects as needed.

The pay range for this position is $53,200.00 - $85,975.00; base pay offered may vary depending on a number of factors including, but not limited to, the position offered, location, education, training, and/or experience. In addition to base pay, also offered is a comprehensive benefits package and 401k contribution (all benefits are subject to eligibility requirements). This position is eligible for participation in a short-term incentive plan subject to the terms of the applicable plans and policies.

Chamberlain Group wants all of its employees to succeed and encourages people of all backgrounds to apply. We're proud to be an Equal Opportunity Employer, and you'll be considered for this role regardless of race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We're committed to fostering an environment where people of all lived experiences feel welcome.

Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence Recruiting@Chamberlain.com.


NOTE: Staffing agencies, headhunters, recruiters, and/or placement agencies, please do not contact our hiring managers directly.