Looking to make a difference?
Do you want to be a part of an innovative Specialty Veterinary Hospital with a highly skilled team? We have a position for you with competitive wages and an excellent benefits package! You'll receive the opportunity to work alongside our Emergency veterinarians, as well as our incredibly talented RVTs and assistants. Our hospital is well established and growing. We'd love for you to apply and speak with one of our staff members today!
The Doctor's Assistant provides direct support to Emergency veterinarians and the Emergency department by assisting with client communication, patient flow, medical record management, and daily operational tasks. This role is essential in helping doctors provide efficient, high-quality patient care while ensuring an exceptional client experience during often stressful and emotional situations.
About the Role
The Veterinary Doctor's Assistant - Emergency Service supports Emergency veterinarians in delivering timely, compassionate care to patients requiring urgent and critical treatment. This position serves as a liaison between the doctor, clients, and the medical team while helping coordinate the daily workflow of a fast-paced Emergency department.
The ideal candidate is organized, compassionate, detail-oriented, and able to remain calm under pressure while working in a dynamic veterinary specialty environment.
What You Will Do
- Provide direct support to Emergency veterinarians throughout appointments, treatments, and patient admissions
- Assist with client communication, including discussing treatment plans, estimates, updates, and discharge instructions as directed by the veterinarian
- Facilitate communication between doctors, technicians, client service representatives, and pet owners
- Prepare medical records, treatment sheets, and discharge paperwork
- Document patient histories, doctor notes, and client communications accurately within the medical record
- Assist in coordinating patient flow and workflow within the Emergency department
- Ensure exam rooms and consultation areas are prepared for patient evaluations
- Support patient admissions, transfers, and discharges
- Help maintain organized and efficient scheduling of rechecks, diagnostics, and consultations
- Obtain and relay client concerns, questions, and updates to the veterinarian
- Provide compassionate support to clients during emergency and critical care situations
- Maintain professionalism and confidentiality in all client and patient interactions
- Collaborate closely with Emergency, ICU, Surgery, and Specialty teams to ensure seamless patient care
About You
- Previous experience working in an Emergency required
- Strong interest in Emergency and Critical Care medicine
- Excellent verbal and written communication skills
- Ability to remain calm and compassionate during high-stress and emotional situations
- Strong organizational and multitasking abilities
- Detail-oriented with excellent follow-through
- Comfortable working in a fast-paced, high-acuity environment
- Ability to work effectively both independently and as part of a team
- Proficient with medical records, computer systems, and client communications
- Dependable, professional, and committed to providing outstanding client service
Compensation & Schedule
Compensation: $25.00 - $33.00 per hour, based on experience
Schedule: Four 10-hour shifts, rotating schedule to include weekends
Employee Benefits
- Medical, dental, vision, and life insurance options
- 401(k) with company match
- Employer-paid basic life insurance with optional add-on policies
- Paid time off and sick pay
- Uniform allowance
- Continuing education support for licensed staff
- Career development and advancement within specialty departments
- Employee referral bonus program
- Employee discounts and insurance perks
- Mental health and wellness support resources (including Talkspace)
Location
- 2937 Edinger Avenue, Tustin, CA 92780