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Veterinary Receptionist Jobs in Santa Rosa, CA (NOW HIRING)

VCA Animal Hospitals

Veterinary Assistant

Santa Rosa, CA · On-site

$17.25 - $21.50/hr

VCA PetCare East Veterinary Hospital is adding an experienced Veterinary Assistant to our team. Location : 2425 Mendocino Ave, Santa Rosa, CA 95403 Compensation : $ 19 - $ 20 / hr Schedule : FT 4 ...

VCA Animal Hospitals

Veterinary Assistant

Santa Rosa, CA · On-site

$17.25 - $21.50/hr

VCA PetCare East Veterinary Hospital is adding an experienced Veterinary Assistant to our team. Location : 2425 Mendocino Ave, Santa Rosa, CA 95403 Compensation : $ 19 - $ 20 / hr Schedule : FT 4 ...

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Veterinary Receptionist information

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$10

$17

$22

How much do veterinary receptionist jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for veterinary receptionist in Santa Rosa, CA is $17.30, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $18.94 per hour, depending on experience, location, and employer.

What is a veterinary receptionist?

Veterinary receptionists are front-desk professionals who manage the administrative tasks in a veterinary clinic or animal hospital. They greet clients, schedule appointments, handle phone calls, manage patient records, and often process payments. Their role is essential for keeping the clinic organized and ensuring smooth communication between pet owners and veterinary staff. Veterinary receptionists also provide basic information to clients and help create a welcoming environment for both pets and their owners.

What does a veterinary receptionist do?

A Veterinary Receptionist does the administrative tasks in a vet office. Their responsibilities include checking in pets at the front desk, getting information from owners, and maintaining pet records. Unlike other Receptionist’s jobs, a Veterinary Receptionist will also provide basic care to the animals that are in the clinic. If the practice offers pet boarding services, Veterinary Receptionist duties may include providing food and water for the animals during the day or walking dogs that need exercise during their stay.

What are the key skills and qualifications needed to thrive as a veterinary receptionist?

To thrive as a Veterinary Receptionist, you need strong organizational skills, attention to detail, and basic knowledge of animal care, often supported by a high school diploma or equivalent. Familiarity with veterinary practice management software, appointment scheduling systems, and multi-line phone systems is typically required. Exceptional customer service, empathy, and the ability to remain calm under pressure are vital soft skills for this role. These skills ensure efficient clinic operations, positive client experiences, and effective communication between pet owners and veterinary staff.

What are some common challenges faced by veterinary receptionists, and how can they be managed effectively?

Veterinary receptionists often manage a fast-paced environment where they juggle appointment scheduling, client inquiries, and emergency situations. One of the main challenges is handling distressed pet owners while maintaining professionalism and empathy. Effective communication, strong organizational skills, and the ability to prioritize tasks are key to managing these demands. Building good relationships with the veterinary team also helps, as it ensures smooth information flow and better client support.

What is the difference between Veterinary Receptionist vs Veterinary Technician?

AspectVeterinary ReceptionistVeterinary Technician
CredentialsHigh school diploma or equivalent; on-the-job trainingAssociate degree in veterinary technology; certification often required
Work EnvironmentFront desk, client interaction, administrative tasksClinical setting, assisting with medical procedures
Employer & Industry UsageVeterinary clinics, animal hospitalsVeterinary clinics, animal hospitals, research facilities

The main difference is that Veterinary Receptionists handle client communication and administrative duties, while Veterinary Technicians perform medical tasks and assist veterinarians. Both roles are essential in veterinary practices but focus on different aspects of animal care and client service.

Do veterinary receptionists need a degree?

Veterinary receptionists typically do not need a formal degree but should have a high school diploma or equivalent. Strong communication skills, organization, and familiarity with veterinary software are important for the role. Some employers may prefer candidates with experience or certifications in customer service or animal care.
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Veterinary Receptionist jobs near you
Infographic showing various Veterinary Receptionist job openings in Santa Rosa, CA as of August 2026, with employment types broken down into 2% Locum Tenens, 1% As Needed, 75% Full Time, 19% Part Time, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $35,976 per year, or $17.3 per hour.

Receptionist - State Farm Agent Team Member

Ethan Cline - State Farm Agent

Santa Rosa, CA • On-site

$40K - $55K/yr

Other

Re-posted 24 days ago

Job description

Receptionist - State Farm Agent Team Member

Ethan Cline - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our clients. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities:

  • Greet clients warmly in person and over the phone, directing them to the appropriate team members.
  • Manage appointment scheduling and office communications.
  • Assist in handling incoming inquiries and maintaining customer records.
  • Engage in sales conversations with prospective and existing clients, identifying opportunities to offer insurance solutions.
  • Provide excellent customer service and follow up on client needs.
  • Support the team with various administrative tasks and projects.

Qualifications:

  • Previous experience in a receptionist or customer service role.
  • Excellent communication and interpersonal skills.
  • Strong organizational and multitasking abilities.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and CRM systems.

Compensation: $40,000.00 - $55,000.00 per year

Ready to Launch Your Career?

We are a growing agency with big dreams and lots of potential. Our team works hard to reach our goals together as a team and have fun while we are doing it! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you.

About Our Agency
  • Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
  • We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, and Renters Insurance.
  • Our office is located in Santa Rosa.
  • We have years of combined insurance experience in our office.
If you want a career, not a job, then we encourage you to apply.

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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