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National Veterinary Associates

Veterinary Technician Gregg Animal Hospital - Columbia, SC Gregg Animal Hospital is looking to add ... Life Insurance Pay: Competitive hourly pay based on experience Schedule: Open to Full-Time or ...

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How much do veterinary insurance jobs pay per hour?

As of May 30, 2026, the average hourly pay for veterinary insurance in the United States is $21.70, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $24.76 per hour, depending on experience, location, and employer.

What is a Veterinary Insurance job?

A Veterinary Insurance job involves working with pet owners, veterinary clinics, and insurance providers to manage and process pet insurance policies. Professionals in this role may assess claims, explain coverage options, and ensure compliance with insurance guidelines. They may work for insurance companies, veterinary practices, or as independent agents. The job requires knowledge of veterinary care, insurance policies, and customer service skills to assist clients in understanding and utilizing their coverage.

What are the key skills and qualifications needed to thrive in the Veterinary Insurance position, and why are they important?

To excel in Veterinary Insurance, you need a solid understanding of insurance policies, claims processing, and familiarity with veterinary terminology, typically supported by experience in insurance or animal healthcare-related roles. Proficiency with insurance management software, customer relationship management (CRM) systems, and policy documentation tools is often required. Exceptional interpersonal skills, attention to detail, and the ability to explain complex coverage options clearly are valuable soft skills in this position. These skills are crucial for accurately serving pet owners, collaborating with veterinary professionals, and ensuring efficient claims resolution.

What are typical daily responsibilities for someone working in Veterinary Insurance?

Veterinary Insurance professionals typically review and process policy applications, handle claims from pet owners, assess coverage eligibility, and liaise with veterinarians to verify treatment information. They also provide detailed information to clients about policy options, premiums, and exclusions, and ensure thorough documentation of all interactions and claims. Collaboration with underwriters, customer service teams, and veterinary practices is often required to resolve complex cases and provide the best possible support to policyholders. This role generally involves a mix of desk-based work, phone communications, and occasionally visiting veterinary offices for partnership development.
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Veterinary Insurance jobs near you
Infographic showing various Veterinary Insurance job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 100% Physical job distribution, with an average salary of $45,144 per year, or $21.7 per hour.

Licensed Veterinary Insurance & Financial Assistance Administrator (P&C Licensed)

MSPCA - Angell

Boston, MA

$28 - $32/hr

Full-time

Posted yesterday

Job description

Licensed Veterinary Insurance & Financial Assistance Administrator (P&C Licensed) – Full Time (40 hrs/week)

Pet Insurance Specialist • Donor Fund Coordinator • Veterinary Client Support

Be the expert who helps clients navigate some of the most important financial decisions they’ll make for their pets. As the Insurance & Donor Fund Administrator at MSPCA–Angell, you’ll guide clients through pet insurance, support veterinary teams with accurate financial information, and ensure donor funds are used responsibly to help animals in need.

This position requires the candidate to obtain the Insurance Adviser and Insurance Producer (Property & Casualty) licenses within one year of employment. MSPCA Angell will fully sponsor and cover all associated licensing costs.

This role blends insurance expertise, client service, and mission-driven impact at one of the most respected veterinary hospitals in the country.

What You’ll Do

Lead Pet Insurance Guidance & Administration

  • Provide expert support on pet insurance plans, coverage options, and claims
  • Assist clients and veterinarians with insurance claims, appeals, and documentation
  • Maintain knowledge of recommended and non‑recommended insurance plans
  • Serve as the primary contact for insurance company representatives
  • Evaluate partnership requests and maintain vendor relationships
  • Educate staff, including veterinarians, on insurance workflows and client communication
  • Maintain and distribute insurance marketing materials

Coordinate Donor Funds With Accuracy & Compassion

  • Identify clients who meet criteria for donor-supported financial assistance
  • Screen clients for eligibility and collect required documentation
  • Upload release forms, photos, and financial paperwork into the electronic medical records (EMR) system
  • Provide guidance to staff on donor fund availability and qualification criteria
  • Support the hospital’s Chief of Staff in applying donor funds accurately and efficiently

Support Hospital Operations Through Data & Reporting

  • Pull, analyze, and report data from the EMR
  • Track insurance utilization, claim outcomes, and donor fund distribution
  • Prepare reports for hospital leadership to support program evaluation and planning

What You Bring

Required

  • Candidate must obtain the Insurance Adviser and Insurance Producer (Property & Casualty) licenses within one year of employment.
  • 2+ years of experience in a veterinary or medical hospital client service role
  • Strong written and verbal communication skills
  • Ability to explain complex insurance and financial concepts clearly
  • Proficiency with EMRs, data reporting, and documentation
  • Strong organizational skills and attention to detail
  • Ability to work in a fast-paced, client-centered environment
  • A genuine passion for helping animals and the people who love them

Preferred

Because this role requires rapid onboarding, candidates with the following will be prioritized:

  • Active Insurance Adviser and Insurance Producer (Property & Casualty) licenses
  • Experience with insurance contracts, claims, and appeals
  • Experience in insurance administration, claims processing, or financial assistance programs
  • Familiarity with veterinary insurance or medical insurance workflows and front desk operations

How We Work: Our Values in Action

Client Services Core Values

  • Assume Positive Intent — Lead with trust and empathy
  • Be Solutions Oriented — Don’t just spot problems; help solve them
  • Be Mindful; Be Present — Focus on the task at hand and do it well
  • Respect — For clients, colleagues, and yourself
  • Ownership — Take responsibility and take pride in your professional growth

MSPCA Organizational Values

Compassion • Integrity • Positivity • Service • Excellence • Collaboration

These values guide how we treat clients, animals, and each other every day.

Compensation & Benefits

Starting $28-$32 Hourly.

Please note that candidates with additional experience or credentials may be eligible for compensation aligned with their qualifications

  • Blue Cross medical, dental, and vision
  • Life and disability insurance
  • 403(b) retirement plan
  • Tuition reimbursement
  • Paid holidays, sick time, and vacation
  • Employee discounts on pet care and food
  • Free on-site parking and easy access to public transit

Why MSPCA–Angell?

Founded in 1915, MSPCA–Angell is internationally recognized for excellence in veterinary medicine, education, and compassionate service. We provide primary care, 24/7 emergency services, and specialty care for dogs, cats, and exotic pets.

Joining our team means joining a mission — and a legacy. Your work directly supports animals receiving lifesaving care.

Make Your Expertise Matter

If you’re ready to bring your insurance knowledge and client service skills into a role where every day offers the chance to help animals and the people who love them, we’d love to meet you.