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Remote Veterinary Insurance Jobs (NOW HIRING)

Associated Veterinary Partners

Veterinary Recruiter

$80K/yr

You will source, screen, and guide candidates through the process for veterinarian (DVM), relief ... Life Insurance Options * Unlimited/Flexible PTO * 401(k) + up to 6% company match * Remote ...

SafetyCall International PLLC

$20 - $21/hr

... veterinary technicians (CVT/LVT/RVT) with at least 1 year of clinical experience to work remote ... Company-paid life and disability insurance (in applicable states) * CE & license reimbursement

SafetyCall International PLLC

$20 - $21/hr

... veterinary technicians (CVT/LVT/RVT) with at least 1 year of clinical experience to work remote ... Company-paid life and disability insurance (in applicable states) * CE & license reimbursement

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How much do remote veterinary insurance jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for remote veterinary insurance in the United States is $21.70, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $24.76 per hour, depending on experience, location, and employer.

What is remote veterinary insurance?

A Remote Veterinary Insurance job involves working remotely to assist pet owners, veterinary clinics, or insurance providers with pet insurance claims, policy management, or customer support. Responsibilities may include reviewing claims, verifying coverage, processing reimbursements, and educating clients on policy details. Strong communication skills and a background in veterinary care or insurance are often beneficial. This role allows professionals to support pet health while working from home.

What are the main daily responsibilities of someone working in remote veterinary insurance?

In a Remote Veterinary Insurance role, your day typically involves reviewing and processing insurance claims for veterinary services, collaborating with pet owners, veterinary clinics, and insurance underwriters to verify and approve claims. You’ll also provide customer support via phone or email, explaining policy coverage and claim decisions, and helping resolve any disputes or concerns. Regular communication with your remote team and ongoing education to stay current on industry changes are important aspects of the job. Working remotely requires proactive communication and self-motivation, but it also offers flexibility and opportunities to contribute to a compassionate industry. This role allows you to directly support pet owners while ensuring a smooth insurance experience.

What are the key skills and qualifications needed to thrive in remote veterinary insurance?

To excel in a Remote Veterinary Insurance role, you need a background in veterinary science or veterinary technology, experience with insurance claims processing, and strong attention to detail. Familiarity with digital claims management systems, CRM platforms, and industry-specific software is highly beneficial, and some positions may require certification in insurance or veterinary fields. Outstanding customer service, problem-solving abilities, and clear written communication distinguish top performers in this position. These competencies are critical for efficiently evaluating claims, supporting pet owners, and effectively liaising between veterinary providers and insurance underwriters in a remote setting.

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What are the most commonly searched types of Veterinary Insurance jobs?

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What states have the most Remote Veterinary Insurance jobs?

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Remote Veterinary Insurance jobs near you
Infographic showing various Remote Veterinary Insurance job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $45,144 per year, or $21.7 per hour.

Veterinary Call Center Specialist - Denver, CO

Heartstrings Pet Hospice, In-Home Euthanasia & Aftercare

Fort Collins, CO • Remote

$16.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

Job description

Join Heartstrings Pet Hospice as a Remote Veterinary Call Center Specialist (Veterinary Care Specialist)NOW Hiring Remote Veterinary Call Center Specialist in: Denver, Ft. Collins, Colorado Springs & Other Colorado Areas.

Make a meaningful difference - one compassionate conversation at a time.

Heartstrings Pet Hospice is seeking an experienced Call Center Representative, internally known as a Veterinary Care Specialist (VCS), to join our growing, mission-driven team. This role is 100% remote and plays a critical part in supporting families during some of the most emotional moments of their lives.

As a nationally recognized provider of in-home end-of-life care, hospice, and aftercare services, Heartstrings Pet Hospice is dedicated to ensuring every pet’s final journey is guided by Compassion, Dignity, Respect, and Empathy. Our Call Center team is often the first point of contact for families, and their calm, caring presence sets the tone for everything that follows.

If you have a heart for helping people, thrive in fast-paced call environments, and want your work to truly matter - this role may be for you.

Requirements

Essential Functions & Responsibilities
  • Compassionately guide emotionally charged conversations related to:
    • In-home euthanasia
    • Hospice and palliative care
    • Quality-of-life concerns
    • Behavioral emergencies, including aggression or bite incidents
  • Deliver exceptional customer service through thoughtful, empathetic interactions with pet families
  • Handle a high volume of inbound calls in a remote, work-from-home environment
  • Accurately collect and document pet, family, and medical information
  • Schedule appointments efficiently using Heartstrings’ scheduling platforms
  • Meet or exceed productivity, quality, and performance expectations
  • Demonstrate reliability, accountability, and sound judgment while adhering to assigned schedules
  • Collaborate with veterinarians and leadership to ensure seamless family support
  • Maintain punctuality, including attendance, break times, and shift coverage
  • Perform additional duties as needed to uphold the highest level of service excellence

Benefits

Requirements
  • Prior experience in:
    • High-volume call centers
    • Customer service roles such as (Funeral Assistant, Veterinary Technician, Hospice) etc.
    • Funeral Assistant, Medical, Veterinary Technician, or Hospice environments (strongly preferred)
  • Reliable wired Ethernet internet connection required
    (Satellite internet and 4G/5G hotspots are not supported) - Mandatory Internet Speed Test during Interview
  • Ability to quickly learn and navigate multiple software platforms, including:
    • Google Workspace (Gmail, Calendar, Maps)
    • Scheduling and phone systems
    • Zoom and internal communication tools
  • Comfortable working independently and succeed with minimal peer interaction
  • Strong attention to detail, adaptability and ability to exceed expectations in a growing organization
  • Dependable and punctual expected to be present and on time for every scheduled shift and meeting
  • Ability to attend and complete a mandatory 2-week training program at the start of employment
    (Training attendance is mandatory and an essential function of this role; employment will-not begin without full participation)
Physical Job Requirements
  • Ability to sit for extended periods of time
  • Manual dexterity to work continuously on a computer and keyboard
  • Ability to lift up to 15 pounds as needed
Schedule
  • Shift Hours: 6:00PM - 2:00AM (HST)
  • Schedules include evenings, weekends, and holidays
  • Mandatory 2-week paid training program at the start of employment
Benefits
  • Medical Insurance Plans, including a 100% employee-funded HSA option
  • Dental and Vision Insurance
  • Company-funded Wellness Resources
    (Mental, Financial, and Physical Health)
  • Life Insurance (Basic, Voluntary, and AD&D)
  • Short-Term and Long-Term Disability Insurance
  • Retirement Plan options:
    • Traditional 401(k)
    • Roth 401(k)
  • Generous Paid Time Off
  • Paid Parental Leave
  • Bereavement Leave
  • Ongoing Training & Professional Development
  • Pet Insurance
  • Fully Remote Work-From-Home Environment
Compensation
  • Hourly, non-exempt position
  • Eligible for overtime
  • Starting pay: $16.50 per hour