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Veterinary Client Service Representative Jobs in Texas

Hill Country Animal Hospital

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Veterinary Client Service Representative

Austin, TX · On-site

$17 - $19/hr

Hill Country Animal Hospital is seeking a detail-oriented person who is compassionate, up-beat, and driven to join our amazing team as a Veterinary Client Service Representative. The person in this ...

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All JobsVeterinary Client Service Representative JobsVeterinary Client Service Representative Jobs in Texas

Veterinary Client Service Representative information

See Texas salary details

$9

$17

$25

How much do veterinary client service representative jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for veterinary client service representative in Texas is $17.51, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $19.47 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a veterinary client service representative?

To thrive as a Veterinary Client Service Representative, you need strong customer service skills, knowledge of basic veterinary terminology, and at least a high school diploma or equivalent. Familiarity with veterinary practice management software, appointment scheduling systems, and multi-line phone systems is often required. Excellent communication, empathy, and multitasking abilities help you effectively support clients and veterinary teams. These skills ensure smooth clinic operations, positive client experiences, and accurate information flow between clients and staff.

What is the difference between Veterinary Client Service Representative vs Veterinary Technician?

AspectVeterinary Client Service RepresentativeVeterinary Technician
CredentialsHigh school diploma or equivalent; customer service experienceAssociate degree in veterinary technology; certification often required
Work EnvironmentFront desk, reception, client communicationClinical setting, assisting with medical procedures
Employer & Industry UsageVeterinary clinics, animal hospitals, pet clinicsVeterinary clinics, hospitals, research facilities
Common Search & ComparisonCustomer service, client communication, front deskAnimal care, medical procedures, clinical support

The Veterinary Client Service Representative primarily handles client interactions, appointment scheduling, and administrative tasks, focusing on customer service. In contrast, Veterinary Technicians assist veterinarians with medical procedures and animal care. Both roles are essential in veterinary settings but differ in responsibilities, credentials, and daily tasks.

What are some typical challenges faced by veterinary client service representatives, and how can they be managed?

Veterinary Client Service Representatives often encounter challenges such as managing emotional clients during stressful situations, handling multiple tasks simultaneously, and communicating complex medical information clearly. To manage these challenges, it is important to develop strong interpersonal skills, remain calm under pressure, and work collaboratively with veterinarians and technicians. Many clinics offer training and support to help new team members adapt, and fostering open communication within the team can also make a big difference in providing excellent client care.

What is a veterinary client service representative?

Veterinary Client Service Representatives (CSRs) are the front-line staff at veterinary clinics or hospitals who handle interactions between clients (pet owners) and the veterinary team. They manage tasks such as scheduling appointments, answering phones, processing payments, relaying information between clients and veterinarians, and ensuring a positive experience for both clients and their pets. CSRs play a key role in customer service and administrative support, helping to keep the clinic running smoothly and efficiently.
What are popular job titles related to Veterinary Client Service Representative jobs in Texas? For Veterinary Client Service Representative jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Veterinary Client Service Representative jobs in Texas look for? The top searched job categories for Veterinary Client Service Representative jobs in Texas are:
What cities in Texas are hiring for Veterinary Client Service Representative jobs? Cities in Texas with the most Veterinary Client Service Representative job openings:
Veterinary Client Service Representative jobs near you
Infographic showing various Veterinary Client Service Representative job openings in Texas as of August 2026, with employment types broken down into 60% Full Time, and 40% Part Time. Highlights an 100% In-person job distribution, with an average salary of $36,425 per year, or $17.5 per hour.

Veterinary Client Service Representative

Thrive Cedar Park

Cedar Park, TX

$15 - $20.50/hr

Full-time

Medical, Life, Retirement

Posted 22 days ago

Job description

Description

Veterinary Client Service Representative

Thrive Cedar Park: 4807 183A toll Rd STE 102, Cedar Park, TX 78613

 

Full-time

About You

You are a compassionate and organized Veterinary Client Service Representative (CSR)/Veterinary Receptionist with strong customer service, front desk, and client communication skills who thrives in a fast-paced veterinary clinic or animal hospital. You’re comfortable managing appointment scheduling, multi-line phones, check in/check out, payment processing, and practice management software while delivering an exceptional client experience.

The success of your patients’ care matters to you, and your success matters to us.

Your Experience & Skills 

  • Prior veterinary experience required
  • Strong communication and interpersonal skills
  • Comfortable using practice management software 
  • Ability to multitask in a fast-paced environment
  • Compassion for animals and a strong customer service mindset
  • Reliable and punctual with strong attention to detail

 

Thrive Round Rock is looking for a Veterinary Client Service Representative/Veterinary Receptionist to join us as part of the Thrive Pet Healthcare community. 

 

At Thrive Round Rock, you’ll feel the warmth and culture of a small hospital. As a hospital deeply rooted in the local community, you will experience the best of both worlds: a genuine local culture with the benefits of Thrive's national resources. 

 

About The Hospital

Thrive Cedar Park is a primary hospital located in Cedar Park, TX focusing on wellness exams, vaccinations, spay/neuter procedures, and tailored treatment plans to support a pet’s well-being.   

You’re Willing And Able To

  • Greet clients and pets warmly upon arrival, ensuring a welcoming and professional environment
  • Answer phones, schedule appointments, and manage the clinic’s appointment calendar
  • Check clients in and out, process payments, and provide accurate invoices
  • Maintain up-to-date client and patient records with attention to detail and confidentiality
  • Communicate clearly with veterinary staff and clients to relay important medical and care information
  • Assist with front desk operations including filing, restocking, and maintaining a clean lobby
  • Provide empathetic and calm support during urgent or emotional situations
  • Assist the team with additional responsibilities as needed

You’ll Grow with Us

Here, you can grow your career as best fits you through access to comprehensive learning and skillset programs. You can build your skills and earn credentials through:

  • Our vast, diverse, and free library of continuing education courses - ThriveU
  • Live, virtual interactive workshops to develop valuable leadership skills 
  • A program designed to teach you the fundamentals of running a pet hospital

And, with so many locations nationwide, you can find and move into any specialty, hospital type, or environment. Join us and provide your best care at a clinic that is deeply rooted within its community and bolstered by the resources of Thrive Pet Healthcare.

Benefits – our care in action

Thrive offers a suite of benefits to support team members’ emotional, physical, professional, and financial wellbeing. In addition to our health and life insurance, and short- and long- term disability plans, we offer eligible team members:

  • Competitive pay
  • 401(k) with employer match
  • Mental health resources, including easy access to therapy through Lyra Health
  • Paid parental leave
  • Purr-ental leave for when you adopt a pet
  • Subsidized backup childcare and elder care
  • Expert advice, support and network discounts for fertility and family planning
  • FREE CE courses
  • Pet perks and veterinary service discounts
  • Student loan support tools and assistance

*Some benefits shown are only for full-time team members who work 30 hours or more per week. Certain Benefits may be subject to waiting periods or length of service requirements.

About Thrive

Thrive Pet Healthcare creates the future of pet well-being through medical excellence, innovative technology, and a connected community of teams and partners. Today, its network of 360+ primary, emergency, and specialty hospitals across the U.S. cares for pets of all ages and health needs, while portfolio companies provide tools and technology that help veterinary teams work smarter and deliver better care. Thrive invests in its people—through mentorship, leadership programs, continuing education, and well-being initiatives—so teams can grow and feel supported. For pet owners, convenient solutions such as a mobile app, Thrive Plus membership, HereFurYou Helpline, online booking, and flexible financial options make accessing quality care simpler— giving families the peace of mind their pets deserve. Learn more at thrivepetcare.com.

We welcome you to join our story and join where #WeThriveTogether.