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Client Facing Jobs in Texas (NOW HIRING)

Sr. Product Manager, Client-Facing AI

Kingwood, TX · On-site

$109K - $144K/yr

We are seeking a Senior Product Manager, Client-Facing AI to join our team SUMMARY Insperity is building a new generation of AI-powered HR experiences that combine the speed and convenience of AI ...

We are seeking a Senior Product Manager, Client-Facing AI to join our team SUMMARY Insperity is building a new generation of AI-powered HR experiences that combine the speed and convenience of AI ...

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Manager, Client Services

Plano, TX · On-site

$90K - $100K/yr

This is a highly visible, client-facing leadership role responsible for managing strategic client relationships, overseeing daily operational execution, and supporting a small team within a fast ...

Mentor client-facing teams and contribute to talent development. Qualifications * Bachelor's degree in engineering, Business, or related field (MBA preferred). * 20+ years of experience in client ...

Client Success Coordinator

Addison, TX · On-site

$17.75 - $23.75/hr

Experience in a client-facing or account-management environment. * Experience coordinating projects or cross-functional teams. * Familiarity with customer success metrics and retention strategies.

Client Partner

Houston, TX · On-site

$175K - $237K/yr

Qualifications • Bachelors degree in engineering, Business, or related field (MBA preferred). • 16+ years of experience in client-facing roles, including 7+ years in senior consulting or account ...

Client Partner

Houston, TX · On-site

$175K - $237K/yr

Qualifications • Bachelors degree in engineering, Business, or related field (MBA preferred). • 16+ years of experience in client-facing roles, including 7+ years in senior consulting or account ...

Experience in a client-facing or account-management environment. * Experience coordinating projects or cross-functional teams. * Familiarity with customer success metrics and retention strategies.

Own our client-facing product surfaces (PLG, onboarding, and shipment visibility) end to end, including design. We're Series B but have stayed lean on product, so this role carries real ownership ...

The Client Success Manager serves as a client-facing strategic advisor for Nexstar's largest accounts, partnering with Media Strategy and Sales during the pre-sale process to support paid media ...

The Client Success Manager serves as a client-facing strategic advisor for Nexstar's largest accounts, partnering with Media Strategy and Sales during the pre-sale process to support paid media ...

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Showing results 1-20

Client Facing information

What is a client facing?

A client-facing job is a role that involves direct interaction with customers, clients, or stakeholders. Professionals in these positions serve as the primary point of contact, addressing client needs, providing support, and ensuring a positive experience. Common client-facing roles include customer service representatives, account managers, consultants, and sales professionals. Strong communication, problem-solving, and interpersonal skills are essential for success in these jobs.

What are the key skills and qualifications needed to thrive in a client facing role?

To thrive in a client-facing role, you need excellent communication, problem-solving abilities, and a solid understanding of the products or services your company offers, often supported by a bachelor’s degree or relevant industry experience. Familiarity with CRM software, virtual meeting platforms, and sometimes industry-specific certifications can be important technical assets. Outstanding interpersonal skills, adaptability, and the ability to build rapport distinguish top performers in these positions. These competencies are critical for effectively addressing client needs, resolving issues, and maintaining positive long-term business relationships.

What types of challenges do professionals in client facing roles commonly encounter?

Professionals in client-facing roles often encounter challenges such as managing diverse client expectations, resolving conflicts quickly, and juggling multiple projects or inquiries at once. It can be demanding to balance the needs of different clients while adhering to company guidelines and ensuring timely delivery of solutions or services. Successful client-facing professionals develop strong organizational skills and resilience, using clear communication and proactive problem-solving to turn challenges into opportunities for building trust and satisfaction. These aspects make the role dynamic and rewarding for those who enjoy variety and relationship-building in their work.

What are some customer facing jobs?

Customer facing jobs involve direct interaction with clients or customers, such as sales representatives, customer service agents, receptionists, and account managers. These roles require strong communication skills, problem-solving abilities, and often involve working in retail, hospitality, or service industries.

What is an example of a client facing job?

A client facing job involves direct interaction with clients or customers, such as sales representatives, account managers, customer service agents, or consultants. These roles require strong communication skills, problem-solving abilities, and often involve using tools like CRM software to manage client relationships.

What job categories do people searching Client Facing jobs in Texas look for?

The top searched job categories for Client Facing jobs in Texas are:

What cities in Texas are hiring for Client Facing jobs?

Cities in Texas with the most Client Facing job openings:

Infographic showing various Client Facing job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 12% Part Time, and 6% Contract. Highlights an 80% Physical, 3% Hybrid, and 17% Remote job distribution.

Sr. Product Manager, Client-Facing AI

Insperity

Kingwood, TX • On-site

$109K - $144K/yr

Full-time

Medical, Dental, Vision, PTO

Posted 17 days ago


Insperity rating

7.4

Company rating: 7.4 out of 10

Based on 35 frontline employees who took The Breakroom Quiz

224th of 499 rated business services


Job description

Insperity provides the most comprehensive suite of scalable HR solutions available in the marketplace with an optimal blend of premium HR service and technology. With more than 90 locations throughout the U.S., Insperity is currently making a difference for thousands of businesses and communities nationwide.
Behind our success is the unshakeable belief in the value of our people. We value diversity, inclusivity and a sense of belonging. We celebrate work and life events, and we partner with our clients and communities to make great things happen.
We've earned recognition time and again as a top place to work-named among the best by respected organizations like Glassdoor and U.S. News & World Report. We're also proud to be recognized for one of the country's Top 50 Midsize Early Talent Programs through RippleMatch's Campus Forward Awards. There's never been a better time to be part of Insperity, and our best work is still ahead. Learn more at Insperity.com.
Why Insperity?
Flexibility: Over 80% of Insperity's jobs have flexibility. We want your time to have balance, whether it's spent with coworkers, clients, family or your community.
Career Growth: Insperity provides many ways to grow with the company. We offer continuous learning programs, mentorship opportunities and ongoing training.
Well-Being: Our total rewards package includes generous paid time off, top-tier medical, dental and vision benefits, health & wellness support, paid volunteer hours and much more. We take care of our people so that you can do your best work.
We are seeking a Senior Product Manager, Client-Facing AI to join our team
SUMMARY
Insperity is building a new generation of AI-powered HR experiences that combine the speed and convenience of AI with the trusted expertise and personal support our clients count on. As Senior Product Manager, Client-Facing AI, you will shape how those capabilities become valuable products and experiences-helping clients find trusted guidance faster, navigate HR more easily, and get the right human expertise when it matters most.
You will own the vision, strategy, roadmap, adoption, and commercial success of client-facing AI capabilities across Insperity's solutions. Working at the intersection of client needs, product strategy,
enterprise AI, technology, and service delivery, you will collaborate with others to identify the highest-value opportunities to apply AI to improve the client experience, help us make disciplined investment and prioritization decisions, and lead cross-functional teams from concept through launch and ongoing growth.
This is a high-impact opportunity to define an emerging product category inside an established company with deep HR expertise, proprietary knowledge, and strong client relationships. You will
not build models or own enterprise AI governance. You will own the harder product question: What client problems should we address with AI, how do we do it well, and how will we know it is working?
RESPONSIBILITIES:
Product Strategy & Market Development
  • Own and evolve the vision, strategy, and multi-horizon roadmap for client-facing AI capabilities, aligned with enterprise strategy, solution priorities, responsible AI principles, and market needs.
  • Identify and validate the most valuable client problems and AI-enabled opportunities through client research, leveraging market analysis and competitive insight, usage data, and partnership with internal experts.
  • Develop business cases and influence senior leadership decisions on priorities, investments, differentiation, adoption, and commercialization.
  • Partner with Enterprise AI Strategy & Solutions and Technology to translate shared AI capabilities into scalable client value.

End-to-End Product Ownership
  • Serve as the single accountable product owner for assigned capabilities across the lifecycle-from opportunity discovery and concept development through launch, optimization, scale, and retirement.
  • Define target users, priority use cases, desired outcomes, requirements, success measures, roadmap priorities, and phased investments.
  • Make disciplined tradeoff decisions and recommendations considering client value, innovation, operational readiness, risk, scalability, and commercial outcomes.
  • Ensure AI capabilities work as part of Insperity's broader solutions and service experience rather than as disconnected features.

Commercial Success & Product Performance Management
  • Drive adoption, engagement, client value, and commercial performance of the client-facing AI capabilities.
  • Define and monitor success measures; use product analytics, client feedback, operational insight, and market developments to guide decisions and continuous improvement.
  • Partner with Finance, Sales, Marketing, Service Operations, and Solution Management to strengthen value realization and growth and make recommendations on changes to positioning and packaging.

Decision Authority & Governance
  • Act as the primary decision authority for enhancements, requirements, and sequencing within established governance and investment boundaries.
  • Bring clear recommendations, business rationale, and quantified tradeoffs to senior leaders when decisions require broader portfolio, investment, legal, risk, privacy, security, or technology approval.
  • Partner with enterprise AI, Legal, Compliance, Privacy, Security, and Technology leaders to build trusted experiences that align with Insperity standards and responsible AI principles.

Cross-Functional Leadership & Execution
  • Lead complex, cross-functional initiatives spanning Product Management, Solution Management, Enterprise AI, Technology, Service Operations, Legal, Sales, Marketing, Finance, GPO, and other functions.
  • Create clarity in ambiguous environments by aligning teams around product direction, priorities, launch plans, adoption strategies, and success measures.
  • Communicate product vision, roadmap, tradeoffs, and performance to senior leaders and stakeholders; serve as the internal champion and a voice of the market for assigned capabilities.

Market, Client & Sales Enablement
  • Represent the voice of clients and the market, engaging clients, prospects, Sales, and Service Operations to understand unmet needs, workflow friction, trust considerations, and adoption barriers.
  • Partner with Sales and Marketing to shape positioning, product narratives, enablement, and go-to-market strategies.
  • Provide input into how client-facing AI strengthens Insperity's full-service HR value proposition, deepens access to human expertise, and supports differentiation, retention, and growth.

QUALIFICATIONS:
  • Bachelor's degree in a related field or equivalent relevant experience.
  • 5-8 years of experience in product management, product strategy, or service design/delivery, with accountability for product outcomes.
  • Proven success leading complex cross-functional initiatives and influencing senior stakeholders in a matrixed organization.
  • Experience shaping and launching AI-enabled products, digital experiences, workflow automation, analytics, decision-support tools, or other emerging-technology capabilities.
  • Strong ability to translate client and market needs into product strategy, business cases, roadmaps, requirements, and measurable outcomes.
  • Sound judgment in evaluating opportunities and tradeoffs across client value, business impact, operational feasibility, scalability, and risk.
  • Excellent written and verbal communication, including the ability to make complex AI, product, and financial concepts practical for business audiences.
  • Ability to operate independently in ambiguity, make informed decisions with limited direction, and lead through influence rather than authority.
  • Experience with HR solutions, enterprise software, tech-enabled services, or products combining technology and human service is preferred.
  • Familiarity with responsible AI, privacy, security, compliance, and trust considerations is preferred; MBA or equivalent advanced degree is a plus.
  • This job specification should not be construed to imply that these requirements are the exclusive standards of the position. Incumbent will follow any other instructions, and perform any other related duties, as may be required by the supervisor.

At Insperity, we celebrate the diversity of our employees and our leadership. Insperity is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

What Insperity employees say

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About Insperity

Sourced by ZipRecruiter

Take care of your people Insperity has a long history of improving the success equation of small and midsize businesses across the country – because when businesses succeed, communities prosper. And in today’s changing business environment, it’s our privilege to take care of an organization’s most valuable asset: its people.

Industry

Software development

Company size

1,001 - 5,000 Employees

Headquarters location

Houston, TX, US

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