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Veteran Case Manager Jobs in Puerto Rico (NOW HIRING)

Grupo Triple-S

Network Operations Analyst

Guaynabo, PR · On-site

... case turnaround times (TAT), and provider onboarding metrics. This role partners closely with ... Provides timely information to management regarding status of compliance with guidelines, rules ...

ABM

Project Manager - Plaza Del Sol

Bayamon, PR

$14/hr

... veteran status. ABM is committed to working with and providing reasonable accommodation to ... on a case-by-case basis. ABM participates in the U.S. Department of Homeland Security E-Verify ...

CEGSoft

PR · On-site

$70K - $76K/yr

Follow It - case management software We serve over 150,000 customers every year. It is paramount ... veteran status or any other applicable legally protected considerations made unlawful by federal ...

CEGSoft

PR · On-site

$75K - $85K/yr

Follow It - case management software We serve over 150,000 customers every year. It is paramount ... veteran status or any other applicable legally protected considerations made unlawful by federal ...

Pwc

Digital Grid Modernization Lead, Senior Manager

San Juan, PR

$124K - $280K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... case of major incidents. As a Senior Manager, you will leverage your skills and professional ... veteran, marital, or citizenship status; or, any other status protected by law. PwC does not intend ...

ABM

LEAD CLEANER HOSPITAL MENONITA

Cayey, PR · On-site

$15.25 - $18.50/hr

A Lead provides supervision at an assigned location when the Manager is not present. The Shift ... ABM is a military and veteran friendly employer, veterans and candidates with military experience ...

ABM

JANITORIAL CLEANER CARIBBEAN

Cidra, PR

$13.50 - $16.25/hr

ABM is a military and veteran friendly employer, veterans and candidates with military experience ... on a case-by-case basis. ABM participates in the U.S. Department of Homeland Security E-Verify ...

ABM

JANITORIAL CLEANER Runner Ferry

Ponce, PR

$13.75 - $16.75/hr

ABM is a military and veteran friendly employer, veterans and candidates with military experience ... on a case-by-case basis. ABM participates in the U.S. Department of Homeland Security E-Verify ...

ABM Industries, Inc.

JANITORIAL CLEANER TRIPLE S

Fajardo, PR · On-site

$13.50 - $16.25/hr

ABM is a military and veteran friendly employer, veterans and candidates with military experience ... and manage time effectively • Familiarity with cleaning chemicals, equipment, and safety ...

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Veteran Case Manager information

What is a veteran case manager?

Veteran Case Managers are professionals who assist military veterans in accessing the benefits, services, and resources they are entitled to. They work with veterans to assess their needs, create care or support plans, and connect them with healthcare, housing, employment, and other support services. These case managers often collaborate with government agencies, healthcare providers, and community organizations to ensure veterans receive comprehensive and coordinated care.

What are some common challenges veteran case managers face when supporting clients, and how are these typically addressed?

Veteran Case Managers often encounter challenges such as navigating complex benefits systems, addressing co-occurring mental health and substance use issues, and building trust with clients who may have had negative experiences with institutions. These challenges are commonly addressed through ongoing training, interdisciplinary team collaboration, and maintaining strong communication with community partners. Additionally, Case Managers leverage their knowledge of military culture and available resources to advocate effectively for their clients and find tailored solutions.

What are the key skills and qualifications needed to thrive as a veteran case manager, and why are they important?

To thrive as a Veteran Case Manager, you need knowledge of social work or counseling, experience in case management, and typically a relevant degree such as social work or human services. Familiarity with case management software, VA benefits systems, and documentation protocols is common. Strong interpersonal skills, cultural competence, and problem-solving abilities help build trust and advocate effectively for veterans. These skills ensure veterans receive comprehensive support and resources tailored to their unique needs, promoting positive outcomes and reintegration.

What is the difference between Veteran Case Manager vs Social Worker?

AspectVeteran Case ManagerSocial Worker
CredentialsTypically requires a bachelor's degree in social work, psychology, or related field; some roles may need certification in case managementRequires a bachelor's or master's degree in social work (BSW or MSW); licensure may be required depending on state
Work EnvironmentPrimarily works with veterans in VA hospitals, clinics, or veteran service organizationsWorks in hospitals, community agencies, schools, or government offices serving diverse populations
Employer & IndustryVeteran-focused organizations, VA healthcare system, veteran service agenciesHealthcare, social services, mental health, and community organizations

While both roles involve supporting individuals through case management, Veteran Case Managers specialize in assisting veterans with benefits, healthcare, and transition services. Social Workers have a broader scope, working with various populations and addressing mental health, social needs, and advocacy across multiple settings.

What job categories do people searching Veteran Case Manager jobs in Puerto Rico look for?

The top searched job categories for Veteran Case Manager jobs in Puerto Rico are:

Veteran Case Manager jobs near you
Infographic showing various Veteran Case Manager job openings in Puerto Rico as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Care Specialist (Nurse Educator) - San Juan, Puerto Rico (National)

IQVIA, Inc.

San Juan, PR • On-site

$70K - $75K/yr

Full-time

Re-posted 29 days ago

IQVIA rating

8.1

Company rating: 8.1 out of 10

Based on 53 frontline employees who took The Breakroom Quiz

62nd of 224 rated it services

Job description

Care Specialist - Puerto Rico
The Care Specialist will be responsible to assist in the development of patient product support programs that will focus on treatment on-boarding and product related education, including supporting adherence to the treatment plan as prescribed. All materials used for this program for any purpose will be approved through the divisional review and approval process (STAR).
Job Responsibilities:
  • Assistance in the development of STAR-reviewed education plans covering a variety of topics, including: on boarding, product administration, adherence and compliance education to improve the patient-doctor dialogue for patients prescribed PRODUCT
    • Product related training and patient disease education to patients prescribed PRODUCT
    • Provide education to support improved health literacy and dialogue between patients prescribed PRODUCT and their respective health care providers
    • Never provide medical advice, instead referring patients to contact their healthcare provider
    • Do not interfere with treatment decisions made between the patient and healthcare provider
    • Education to support prescribed therapy - supplemental injection and administration training, disease state and product-related information,
    • Educational programs for HCP and office staff introducing the Multi-therapeutic Care Specialist patient support program
    • Support physician peer-to-peer engagement opportunities about the Care Specialist program by providing input to AbbVie concerning program content and/or by appearing as a speaker using STAR-approved content to introduce physicians to the program and resources available to patients
    • Managing accounts and patients case-load in a large geography
    • Management of assigned travel and commercial budgets within OPPF standards
    • Follow all AbbVie-provided guidelines and policies and procedures
    • Participate in, complete and follow all assigned training, from AbbVie and Service Provider
    • Any additional duties as assigned by program management and approved through the STAR team

Required Qualifications:
  • BA/BS degree, preferably in behavioral/social sciences, public health, or business-related disciplines
  • Must be licensed nurse (either LPN or RN)
    • A minimum of 3 years professional experience in social work, case management or disease management in a patient/ health related field
    • Willing to travel extensively (75-90%)
    • Very strong time management skills
    • Strong planning and prioritization skills
    • Strong and effective presentation skills; excellent communications skills - both written and verbal
    • Proven success working with or within Community Based Organizations or other patient health-related, community focused organizations providing services to targeted populations
    • Ability to work and drive for results in cross-functional teams
    • Initiative and vision: challenge existing assumptions and interpretations
    • Drive and enthusiasm
    • Exceptional interpersonal skills
    • Ability to build relationships with third parties using good negotiation skills
    • Well-developed networking and influencing abilities to leverage relationships within and outside of the company.
    • Fully competent in MS Office (Word, Excel, PowerPoint)
    • Received injection training
    • Driving is required for this role. Candidates must possess a valid driver's license and will be subject to a review of their driving record prior to hire.
    • Must reside in country where the job is posted.

Compensation
  • Competitive annual salary
  • Car allowance
  • Bonus eligibility

Note: This role is not eligible for visa sponsorship. Candidates must have authorization to work in the US without the need for sponsorship.
#LI-CES
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com
IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe
IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.
The potential base pay range for this role is $70,000 - $75,000 annually. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

What IQVIA employees say

Pay

Benefits

Hours and flexibility

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About IQVIA

Sourced by ZipRecruiter

At IQVIA, we are passionate about helping customers and partners improve results and patient outcomes. Everything we do contributes to this vision for creating a healthier world. In today’s healthcare environment, it’s not only about how much data, information, and technology you have at your fingertips – it’s what you do with it. IQVIA is focused on making intelligent connections for customers across the entire healthcare ecosystem to help you drive healthcare forward. Whether that means partnering with novel technology companies to boost patient engagement, leveraging AI & machine learning to accelerate results, or using decentralized trials to reach the right patients wherever they are – we are always looking for smarter ways to move you forward.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Durham, NC, US

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