Verizon Customer Service Jobs in Decatur, GA (NOW HIRING)

When you join Verizon
You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.
What you'll be doing...
You'll be essential in delivering innovative solutions to State, Local, and Federal Government agencies that make them more connected to the world. Your primary objective will be to cultivate sales opportunities through strategic networking, engaging in negotiations, and successfully closing sales. Having a deep understanding of complex government agencies will drive your success as a trusted adviser that they can rely on to make their operations run better.

• Understanding customer needs and recommending innovative solutions.
• Seeking out new growth opportunities and generating new sales leads.
• Writing proposals and responding to Request for Proposals (RFPs).
• Providing follow-up training for new customers.
• Leading your sales pipeline and activity with sales management tools.
• Generating forecasting and tracking reports.
• Keeping up with new offerings and market trends through training and your own research.

Whether you're early in your career or a seasoned sales professional, join today and earn a competitive lucrative salary, which includes base pay and target individual-based commission. Planning to go above and beyond? Our commission program allows unlimited opportunity which could allow top earners to exceed compensation plans and compete for various sales incentives. Compensation varies by geography and performance and experience.
Our comprehensive benefits (starting day one) and perks are designed to help you move forward in your career and in your life outside of Verizon. From health and well-being benefits to investment in your education and career, we've got you covered!

• Best in class medical, dental and vision
• Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions to the plan, qualified student loan repayments, or a combination of both.
• Engage your clients with Verizon's Velocity Selling methodology. Using AI and advanced CRM tools, the Velocity Selling methodology boosts efficiency, productivity, and decision-making through automation, predictive analysis, and personalized customer approach. Providing you with a competitive edge and leverage to boost your own success and career growth.
• Sales recognition programs that have, in the past, awarded top performers with all inclusive travel to domestic and international destinations, gifts, and other incentives
• Lucrative paid time off, five weeks of paid time off (vacation, holidays, and personal days)
• 8 weeks of paid parental leave for eligible new parents (when paired with short-term disability, this benefit may provide up to 16 weeks of paid time off for the birthing parent)
• Up to $8k per year in tuition assistance
• Expand your knowledge through various industry certifications through Verizon's Get Certified program
• Discounts up to 50% off on Verizon products and services, Fios, high-speed home internet solutions to accessories and exclusive Verizon features, including 50% off Verizon wireless calling plans and much more.
• From Employee discounts to pet insurance, we offer additional perks to ensure V-teamers and their loved ones are supported holistically

Too good to be true? Come see for yourself! From our in-person new hire experience and award-winning training programs to our inclusive culture of learning and amazing benefits, you'll be able to apply your skills while elevating your career.
What we're looking for...
You make it easy for customers to do business with you by building relationships through listening, anticipating and responding to their needs. You understand how technology and services come together to solve business challenges and can explain just how in a way that customers understand. You thrive on closing a big deal but also know that strong follow-through, a sense of urgency, and putting the customer first will get you there. Working with government agencies is a little different-there's a fair amount of red tape-but you embrace these complexities and deliver exceptional customer service tailored to their specific requirements.
You'll need to have:

• Bachelor's degree or four or more years of work experience.
• Four or more years of relevant experience required, demonstrated through work experience and/or military experience.
• Outside sales experience.

Even better if you have one or more of the following:

• Managed large complex accounts and sales.
• Sold to large national or government accounts.
• Demonstrated ability to meet or exceed sales goals.
• Excellent communication and relationship building skills.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above.
Where you'll be working
In this mobile role, you'll primarily work from customer or field location(s), with occasional visits to a Verizon location for in-person training and meetings.
Scheduled Weekly Hours
40
Equal Employment Opportunity
Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.
Benefits and Compensation
Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we've got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.
The salary will vary depending on your location and confirmed job-related skills and experience. This is a commission based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours.