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Ventra Jobs (NOW HIRING)

Coding Denials Specialist

$19.25 - $24.50/hr

About Us Ventra is a leading business solutions provider for facility-based physicians practicing anesthesia, emergency medicine, hospital medicine, pathology, and radiology. Focused on Revenue Cycle ...

Senior Corporate Accountant

Dallas, TX · On-site

$80K - $100K/yr

About Us Ventra is a leading business solutions provider for facility-based physicians practicing anesthesia, emergency medicine, hospital medicine, pathology, and radiology. Focused on Revenue Cycle ...

Senior Corporate Accountant

Dallas, TX

$80K - $100K/yr

About Us Ventra is a leading business solutions provider for facility-based physicians practicing anesthesia, emergency medicine, hospital medicine, pathology, and radiology. Focused on Revenue Cycle ...

Practice Management Senior Accountant

$75K - $95K/yr

About Us Ventra is a leading business solutions provider for facility-based physicians practicing anesthesia, emergency medicine, hospital medicine, pathology, and radiology. Focused on Revenue Cycle ...

Ventra is a leading business solutions provider for facility-based physicians practicing anesthesia, emergency medicine, hospital medicine, and now radiology, through the recent combining of forces ...

Ventra is a leading business solutions provider for facility-based physicians practicing anesthesia, emergency medicine, hospital medicine, and now radiology, through the recent combining of forces ...

* Ventra is a leading business solutions provider for facility-based physicians practicing anesthesia, emergency medicine, hospital medicine, and now radiology, through the recent combining of forces ...

Ventra is a leading business solutions provider for facility-based physicians practicing anesthesia, emergency medicine, hospital medicine, and now radiology, through the recent combining of forces ...

* Ventra is a leading business solutions provider for facility-based physicians practicing anesthesia, emergency medicine, hospital medicine, and now radiology, through the recent combining of forces ...

About Us Ventra is a leading business solutions provider for facility-based physicians practicing anesthesia, emergency medicine, hospital medicine, pathology, and radiology. Focused on Revenue Cycle ...

Ventra is a leading business solutions provider for facility-based physicians practicing anesthesia, emergency medicine, hospital medicine, and now radiology, through the recent combining of forces ...

About Us Ventra is a leading business solutions provider for facility-based physicians practicing anesthesia, emergency medicine, hospital medicine, pathology, and radiology. Focused on Revenue Cycle ...

About Us Ventra is a leading business solutions provider for facility-based physicians practicing anesthesia, emergency medicine, hospital medicine, pathology, and radiology. Focused on Revenue Cycle ...

About Us Ventra is a leading business solutions provider for facility-based physicians practicing anesthesia, emergency medicine, hospital medicine, pathology, and radiology. Focused on Revenue Cycle ...

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Ventra information

See salary details

$53.5K

$99.7K

$130K

How much do ventra jobs pay per year?

As of Jul 26, 2026, the average yearly pay for ventra in the United States is $99,690.00, according to ZipRecruiter salary data. Most workers in this role earn between $81,500.00 and $120,500.00 per year, depending on experience, location, and employer.

What is a Ventra and what do they do?

Ventra is not a job title, but rather the name of the electronic fare payment system used for public transportation in the Chicago area, including CTA, Metra, and Pace. The Ventra system uses contactless cards and mobile apps to allow riders to pay for fares quickly and easily. If you are referring to a job related to Ventra, such as a Ventra customer service representative or support agent, these professionals assist riders with card activation, account management, fare disputes, and general inquiries about the Ventra system.

What are some common challenges faced by employees at Ventra and how can they be overcome?

Employees at Ventra, a company specializing in automotive parts manufacturing, often encounter challenges such as adapting to fast-paced production environments, maintaining high quality standards under tight deadlines, and effectively communicating within cross-functional teams. Overcoming these challenges typically involves strong attention to detail, willingness to learn new processes, and proactive communication with supervisors and team members. Ventra provides training programs and encourages collaboration to help employees succeed and grow within the organization.

What are the key skills and qualifications needed to thrive as a Ventra (Transit Fare System) Customer Service Representative, and why are they important?

To thrive as a Ventra Customer Service Representative, you need strong customer service skills, problem-solving abilities, and familiarity with fare payment systems, typically supported by a high school diploma or equivalent. Proficiency with ticketing software, point-of-sale systems, and basic computer applications is often required. Patience, effective communication, and the ability to remain calm under pressure are crucial soft skills in this role. These skills ensure efficient handling of customer inquiries, quick resolution of fare issues, and a positive experience for transit riders.

What is the difference between Ventra vs Customer Service Representative?

AspectVentraCustomer Service Representative
Required CredentialsTypically high school diploma or equivalent; some roles may require specialized trainingHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentPublic transit systems, transportation agencies, customer service centersCall centers, retail stores, corporate offices
Employer & Industry UsageTransportation agencies, transit authoritiesVarious industries including retail, telecom, finance
Common Search & ComparisonYesYes

Ventra representatives primarily work within transportation agencies managing transit card services, while Customer Service Representatives work across multiple industries providing direct customer support. Both roles require similar credentials and often involve customer interaction, but their work environments and industry focus differ.

What cities are hiring for Ventra jobs? Cities with the most Ventra job openings:
What states have the most Ventra jobs? States with the most job openings for Ventra jobs include:
Infographic showing various Ventra job openings in the United States as of July 2026, with employment types broken down into 87% Full Time, 10% Part Time, 1% Temporary, and 2% Nights. Highlights an 91% Physical, and 9% Remote job distribution, with an average salary of $99,690 per year, or $47.9 per hour.
Accounts Receivable Escalation Specialist

Accounts Receivable Escalation Specialist

Ventra Health, Inc.

Remote

$20.75 - $27.50/hr

Full-time

Posted 11 days ago


Ventra Health rating

8.0

Company rating: 8.0 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

119th of 487 rated business services


Job description

About Us
Ventra is a leading business solutions provider for facility-based physicians practicing anesthesia, emergency medicine, hospital medicine, pathology, and radiology. Focused on Revenue Cycle Management, Ventra partners with private practices, hospitals, health systems, and ambulatory surgery centers to deliver transparent and data-driven solutions that solve the most complex revenue and reimbursement issues, enabling clinicians to focus on providing outstanding care to their patients and communities.
Come Join Our Team!
  • As part of our robust Rewards & Recognition program, this role is eligible for our Ventra performance-based incentive plan, because we believe great work deserves great rewards

Help Us Grow Our Dream Team - Join Us, Refer a Friend, and Earn a Referral Bonus!
Job Summary
  • The Accounts Receivables Escalation Specialist are primarily responsible for analyzing collections, resolving non-payables, and handling bill inquiries for more complex issues. AR Representatives are responsible for insurance payer follow-up ensuring claims are paid according to client contracts. Complies with all applicable laws regarding billing standards.

Essential Functions and Tasks
  • Follows up on claim rejections and denials to ensure appropriate reimbursement for our clients.
  • Process assigned AR work lists provided by the manager in a timely manner.
  • Write appeals using established guidelines to resolve claim denials with a goal of one contact resolution.
  • Identified and resolved denied, non-paid, and/or non-adjudicated claims and billing issues due to coverage issues, medical record requests, and authorizations.
  • Recommend accounts to be written off on Adjustment Request.
  • Reports address and/or filing rule changes to the manager.
  • Check the system for missing payments.
  • Properly notates patient accounts.
  • Review each piece of correspondence to determine specific problems.
  • Research patient accounts.
  • Reviews accounts and determines appropriate follow-up actions (adjustments, letters, phone insurance, etc.).
  • Processes and follows up on appeals. Files appeals on claim denials.
  • Scan correspondence and index to the proper account.
  • Inbound/outbound calls may be required for follow-up on accounts.
  • Respond to insurance company claim inquiries.
  • Communicates with insurance companies about the status of outstanding claims.
  • Meet established production and quality standards as set by Ventra Health.
  • Performs special projects and other duties as assigned.

Education and Experience Requirements
  • High School Diploma or GED.
  • At least one (1) year in the data entry field and one (1) year in medical billing and claims resolution preferred.
  • AAHAM and/or HFMA certification preferred.
  • Experience with offshore engagement and collaboration desired.

Knowledge, Skills, and Abilities
  • Intermediate level knowledge of medical billing rules, such as coordination of benefits, modifiers, Medicare, and Medicaid, and understanding of EOBs.
  • Become proficient in the use of billing software within 5 weeks and maintain proficiency.
  • Ability to read, understand and apply state/federal laws, regulations, and policies.
  • Ability to communicate with diverse personalities in a tactful, mature, and professional manner.
  • Ability to remain flexible and work within a collaborative and fast-paced environment.
  • Basic use of a computer, telephone, internet, copier, fax, and scanner.
  • Basic touch 10 key skills.
  • Basic Math skills.
  • Understand and comply with company policies and procedures.
  • Strong oral, written, and interpersonal communication skills.
  • Strong time management and organizational skills.
  • Strong knowledge of Outlook, Word, Excel (pivot tables), and database software skills.

Compensation
  • Base Compensation will be based on various factors unique to each candidate including geographic location, skill set, experience, qualifications, and other job-related reasons.
  • This position is also eligible for a discretionary incentive bonus in accordance with company policies.

Ventra Health
Equal Employment Opportunity (Applicable only in the US)
Ventra Health is an equal opportunity employer committed to fostering a culturally diverse organization. We strive for inclusiveness and a workplace where mutual respect is paramount. We encourage applications from a diverse pool of candidates, and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, age, national origin, disability, sexual orientation, gender identity and expression, or veteran status. We will provide reasonable accommodations to qualified individuals with disabilities, as needed, to assist them in performing essential job functions.
Recruitment Agencies
Ventra Health does not accept unsolicited agency resumes. Ventra Health is not responsible for any fees related to unsolicited resumes.
Solicitation of Payment
Ventra Health does not solicit payment from our applicants and candidates for consideration or placement.
Attention Candidates
Please be aware that there have been reports of individuals falsely claiming to represent Ventra Health or one of our affiliated entities Ventra Health Private Limited and Ventra Health Global Services. These scammers may attempt to conduct fake interviews, solicit personal information, and, in some cases, have sent fraudulent offer letters.
To protect yourself, verify any communication you receive by contacting us directly through our official channels. If you have any doubts, please contact us at Careers@VentraHealth.com to confirm the legitimacy of the offer and the person who contacted you. All legitimate roles are posted on https://ventrahealth.com/careers/.
Statement of Accessibility
Ventra Health is committed to making our digital experiences accessible to all users, regardless of ability or assistive technology preferences. We continually work to enhance the user experience through ongoing improvements and adherence to accessibility standards. Please review at https://ventrahealth.com/statement-of-accessibility/.

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