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Vendor Support Analyst Jobs (NOW HIRING)

airbnb, Inc.

$100 - $125/hr

As a Vendor Manager focused on operational vendor support, you will own the end-to-end management ... Strong analytical skills with proficiency in Excel/Sheets, SQL, or BI tools (Tableau, Looker, Power ...

Tiye Consulting

Business Support Analyst

MD · On-site

Properly relay users concerns and problems to e-Filing staff and Vendor's Support staff • Assist ... analysis • Data review and data migration skills • Knowledge of the Project Management Body of ...

Rbfcu

IT Application Support Analyst

San Antonio, TX · On-site +1

The IT Application Support Analyst exhibits creativity in issue resolution and takes initiative to ... Communicate with internal IT teams or vendor Client Care teams to resolve escalated user issues ...

Rbfcu

IT Application Support Analyst

San Antonio, TX · On-site +1

The IT Application Support Analyst exhibits creativity in issue resolution and takes initiative to ... Communicate with internal IT teams or vendor Client Care teams to resolve escalated user issues ...

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Vendor Support Analyst information

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How much do vendor support analyst jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for vendor support analyst in the United States is $38.72, according to ZipRecruiter salary data. Most workers in this role earn between $31.01 and $45.91 per hour, depending on experience, location, and employer.

What is a vendor support analyst?

Vendor Support Analysts are professionals responsible for managing and maintaining relationships between a company and its external vendors or suppliers. They handle communication, resolve issues, ensure that vendors meet contractual obligations, and often track vendor performance and compliance. These analysts play a key role in optimizing vendor services, supporting procurement processes, and ensuring smooth business operations by acting as a liaison between internal teams and external partners.

How does a vendor support analyst typically collaborate with internal teams to resolve vendor-related issues?

As a Vendor Support Analyst, you'll frequently work with internal departments such as procurement, finance, and IT to resolve vendor-related concerns efficiently. This collaboration often involves gathering information from different teams, coordinating responses to vendor inquiries, and ensuring everyone is aligned on contract terms or service expectations. Regular meetings and clear communication are essential to keep all stakeholders informed and maintain strong vendor relationships. Your ability to act as a bridge between vendors and internal teams is key to maintaining smooth operations.

What are the key skills and qualifications needed to thrive as a vendor support analyst, and why are they important?

To thrive as a Vendor Support Analyst, you need strong analytical abilities, problem-solving skills, and a background in business administration or supply chain management. Familiarity with vendor management systems (VMS), ERP software, and proficiency in Excel are typically required, along with knowledge of relevant compliance standards. Excellent communication, negotiation, and relationship-building skills help you effectively manage vendor issues and foster positive collaborations. These skills are crucial for ensuring smooth vendor operations, minimizing risks, and supporting organizational objectives through efficient vendor partnerships.

What is the difference between Vendor Support Analyst vs Customer Support Specialist?

AspectVendor Support AnalystCustomer Support Specialist
Required CredentialsTypically requires technical certifications, IT or vendor-specific trainingUsually requires customer service or communication skills, sometimes certifications in support or communication
Work EnvironmentTechnical support teams, vendor offices, or remote technical supportCall centers, help desks, or customer service departments
Employer & Industry UsageTechnology, software, hardware vendorsRetail, telecom, service industries
Common Search & Comparison IntentUnderstanding technical support roles within vendorsCustomer service roles assisting end-users

The main difference is that Vendor Support Analysts focus on providing technical support for vendor products and services, often requiring technical certifications and working closely with technical teams. Customer Support Specialists primarily handle customer inquiries, focusing on communication and service skills. Both roles are essential in their industries but serve different functions within the support ecosystem.

What cities are hiring for Vendor Support Analyst jobs?

Cities with the most Vendor Support Analyst job openings:

What are popular job titles related to Vendor Support Analyst jobs?

For Vendor Support Analyst jobs, the most frequently searched job titles are:

Vendor Support Analyst jobs near you

Vendor Support Administrator

Ridgefield, CT • On-site

System One Holdings, LLC
Business Consulting Services • 5 - 10K employees
Learn more about System One Holdings, LLCexternal

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 16 days ago

Job description

Job Title: Vendor Support Administrator
Location: Ridgefield, CT
Type: Contract
Work Model: Hybrid - onsite and remote
Responsibilities
  • Supporting the supplier on-boarding team on daily activities
  • Data analysis on existing vendor master database
  • Deep dives into existing vendor database to clean and enrich vendor master data
  • Review ordering addresses and remove addresses where appropriate
  • Determine inactive vendors and block inactive vendors accordingly
  • Bank confirmations for vendor change

Requirements
  • Demonstrated excellent written and verbal communication skills
  • Demonstrated high degree of accuracy, problem-solving, and problem resolution as well as high attention to detail
  • Ability to meet deadlines
  • Intercultural awareness, interpersonal skills, and excellent communication skills for teamwork
  • Advanced knowledge of MS Office applications; knowledge of SAP/SRM preferred
  • Well-structured working style, organizational skills, and analytical thinking
  • Minimum of 2 years administrative, customer service, or relevant business experience
  • Business School certification or Associates degree preferred
  • Minimum High School Diploma or GED required

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.
System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.
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About System One

Sourced by ZipRecruiter

System One helps employers get work done more efficiently and economically without compromising quality. Over our 35+ year history, we've helped connect thousands of talented people with innovative companies. The excitement of a perfect fit motivates us every single day.

Industry

Business consulting services and recruiting and staffing services

Company size

5,001 - 10,000 Employees

Headquarters location

Pittsburgh, PA, US

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