Vendor Operations Manager Jobs in Rochester, MI (NOW HIRING)

StellantisFinancial Services (SFS) is the new captive finance company for one of the world's leading automakers and a mobility provider with iconic brands including Abarth, Alfa Romeo, Chrysler, Citroën, Dodge, DS Automobiles, Fiat, Jeep®, Lancia, Maserati, Opel, Peugeot, Ram, Vauxhall, Free2move and Leasys.

Our exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years. Join our world class team and culture and contribute to our core mission which is enhancing our customer's experience.

The Remarketing Vendor Strategy & Oversight Manager is responsible for developing and executing vendor management strategies that optimize performance, compliance, and cost efficiency across the remarketing ecosystem. This role ensures that third-party vendors deliver consistent, high-quality services aligned with business objectives, regulatory requirements, and customer experience standards. The manager will serve as the primary liaison between internal stakeholders and external vendors, driving accountability and continuous improvement.

• Develop and implement a comprehensive vendor strategy for remarketing operations, including research, selection, onboarding, performance management, and risk mitigation.
• Provide support for contract negotiations and renewals to ensure favorable terms.
• Establish governance frameworks, KPIs, and SLAs to ensure vendor compliance and operational excellence.
• Monitor vendor performance against KPIs and SLAs; identify opportunities for cost savings and efficiency improvements.
• Lead vendor audits and implement corrective actions when necessary.
• Manage vendor risk assessments and contingency planning.
• Ensure vendors comply with regulatory requirements, company policies, and industry best practices.
• Drive continuous improvement initiatives across vendor operations.
• Partner with internal teams (Operations, Procurement, Legal, etc.) to align vendor strategies with overall business goals.
• Provide insights and recommendations to leadership based on vendor performance data and market trends.

• Minimum of 5 years in vendor management, procurement, or remarketing operations.
• Minimum 3 years of leadership or managerial experience, including team oversight and performance management.
• Proven experience in developing vendor strategies and managing large-scale vendor relationships.

Education: Bachelor’s degree in Business, Supply Chain, Operations Management, or related field.

• Strong negotiation, analytical, and problem‑solving skills.
• Excellent communication and stakeholder management abilities.
• Proficiency in vendor management systems and data analytics tools.
• Proficiency in Excel.
• Overtime required – as needed.
• Travel 0–10% – as required.
• Must have reliable transportation and live within a commutable distance to one of the following cities: Atlanta, GA; Dallas, TX; Detroit, MI.

• Experience in automotive remarketing or asset management.
• Detail‑oriented with a high level of accuracy.
• Strong organizational skills and ability to manage multiple priorities.
• Collaborative mindset with a proactive approach to problem‑solving.
• Familiarity with compliance and audit processes.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit for long periods of time, use hands and arms to operate office equipment including but not limited to a keyboard, mouse and phone, will occasionally need to reach, stoop, stand or walk. The employee must be able to see (close vision), hear, speak, and communicate verbally. The employee may occasionally lift and/or move up to 10 pounds.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

This position requires the ability to work various shifts to accommodate business needs. Typically, between the hours of 8AM-6PM Monday through Friday and on weekends as needed. Travel is required 10% of the time.

An applicant must be authorized to work in the United States to be eligible for this position. Stellantis Financial Services, Inc. will not sponsor applicants for work visas of any type for this position.

Stellantis Financial Services, Inc (SFS) is an equal opportunity employer and is committed to providing its employees an environment that is free of harassment, discrimination, and intimidation. It is the policy of SFS to comply with all applicable employment laws and regulations and to provide equal opportunity for all qualified persons and to not discriminate against any employee or applicant for employment because of race, color, religion, sex, age, national origin, disability, pregnancy, sexual orientation, veteran status, gender identity or expression, change of sex, and/or transgender status or any protected status. Candidates must possess authorization to work in the United States. This policy applies to recruitment and placement, promotion, training, transfer, retention, rate of pay and all other terms and conditions of employment. Employment and promotion decisions will be based solely on merit, ability, achievement, experience, conduct and other legitimate business reasons.