Job Title: Director of Operations – Healthcare
Location: Southfield, MI (On-site | Potential Travel )
Lead with Purpose. Build the Future of Healthcare in Michigan with EPIC Health
At EPIC Health, we’re on a mission to revolutionize healthcare delivery with relentless focus, innovation, and compassion. As we expand into Texas, we’re looking for a dynamic Director of Operations to play a critical leadership role in launching, scaling, and optimizing our footprint in the region.
This is a unique growth opportunity. During the initial market-entry phase, the Director of Operations will serve as a hands-on operational leader, performing Business Administrator and/or District Manager responsibilities as needed to establish strong clinic operations. As the state expands, the position will evolve into a traditional Director of Operations role with broader strategic oversight..
What You’ll Do
Strategic Leadership & Market Expansion
- Lead the development and execution of operational strategy for EPIC Health’s Texas market.
- Partner with executive leadership to build and scale clinic operations across Houston and surrounding areas.
- Support new site launches, including staffing models, workflows, and operational readiness.
Operational Oversight
- Oversee day-to-day operations across one or multiple clinic locations.
- Ensure efficient work flows, optimal staffing, and high-quality patient care delivery.
- Implement and standardize processes as the organization grows in Texas.
Michigan Compliance & Regulatory Management
- Ensure compliance with Michigan healthcare regulations.
- Maintain readiness for audits, inspections, and payer requirements in the Texas market.
Financial Management
- Develop and manage budgets, monitor performance, and drive operational efficiency.
- Identify opportunities for cost optimization and revenue growth while maintaining care quality.
Quality & Performance Improvement
- Establish and monitor KPIs related to patient outcomes, satisfaction, and operational performance.
- Lead continuous improvement initiatives to enhance care delivery and clinic efficiency.
Team Development & Culture Building
- Recruit, train, and develop high-performing clinical and administrative teams in a new market.
- Build a strong, mission-driven culture aligned with EPIC Health’s values.
- Provide ongoing leadership, coaching, and performance management.
Stakeholder Collaboration
- Build strong relationships with providers, staff, and external partners across Texas.
- Collaborate cross-functionally with corporate teams to ensure alignment and successful expansion.
Technology & Infrastructure
- Support implementation and optimization of EHR and operational systems.
- Help establish scalable infrastructure to support multi-site growth.
Risk Management
- Identify and mitigate operational risks in a new and evolving market.
- Develop and enforce policies and procedures to ensure compliance and organizational integrity.
- Growth Opportunity – Be a key leader in expanding EPIC Health into a new state.
- Mission-Driven Culture – Work alongside a team committed to transforming patient care.
- High Impact Role – Directly shape operations, teams, and patient outcomes in Florida.
Ready to Build Something EPIC?
If you’re a driven operational leader ready to help launch and grow a healthcare organization in Texas, we want to hear from you.
Apply today and be part of building something truly impactful at EPIC Health.
Visit www.epichs.org to learn more.
* Background checks are required for this role.