ZipRecruiter

Log In

1

Veeva Support Analyst Jobs (NOW HIRING)

USM

JB061937 - Veeva QMS

... L3 support and administration for Veeva QMS 3 Monitor, troubleshoot, and resolve incidents, defects, and production issues within agreed SLA timelines. 4 Perform root cause analysis for recurring ...

Info Way Solutions

Veeva Network Developer

Info Way Solutions is seeking a highly skilled Veeva Network Developer to support commercial data ... analytics/reporting tools. • Strong skills in technical design, documentation, and solution ...

Winaxis

Veeva - Business Analyst SME

Sunnyvale, CA · On-site

... and support Veeva Vault RIM applications - Write, execute, and optimize VQL (Vault Query Language) queries for reporting and data analysis in Veeva Vault systems - Conduct market research and ...

next page

Showing results 1-20

All JobsTechnology JobsInformation Technology JobsVeeva Support Analyst Jobs

Veeva Support Analyst information

See salary details

$14

$31

$56

How much do veeva support analyst jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for veeva support analyst in the United States is $31.38, according to ZipRecruiter salary data. Most workers in this role earn between $22.12 and $37.74 per hour, depending on experience, location, and employer.

What is a Veeva Support Analyst?

A Veeva Support Analyst is a professional responsible for providing technical and functional support for Veeva Systems, which are widely used cloud-based software solutions in the life sciences industry. Their duties typically include troubleshooting user issues, managing system configurations, assisting with data migrations, and ensuring compliance with company and regulatory requirements. They often serve as the primary point of contact between end users and technical teams, helping organizations maximize the value of Veeva tools such as Veeva Vault, Veeva CRM, and related applications.

What are the key skills and qualifications needed to thrive as a Veeva Support Analyst?

To thrive as a Veeva Support Analyst, you need a solid understanding of Veeva Vault or Veeva CRM platforms, business process analysis, and experience within the life sciences industry, often supported by a bachelor’s degree in IT or related fields. Familiarity with technical tools such as Salesforce, SQL, ticketing systems, and Veeva certification are typically required. Strong problem-solving abilities, communication skills, and customer service orientation help analysts effectively address user issues and collaborate with cross-functional teams. These competencies ensure efficient troubleshooting, high user satisfaction, and optimal system performance in regulated environments.

What are some common challenges faced by Veeva Support Analysts when troubleshooting user issues, and how are they typically addressed?

Veeva Support Analysts often encounter challenges such as resolving complex configuration issues, managing data integrity concerns, and interpreting user-reported problems that may lack clear context. These challenges are typically addressed by collaborating closely with end-users, leveraging system logs and documentation, and escalating critical technical issues to specialized Veeva teams when necessary. Strong communication skills and a methodical approach to problem-solving are essential to efficiently address user needs and maintain system reliability.

What are popular job titles related to Veeva Support Analyst jobs?

For Veeva Support Analyst jobs, the most frequently searched job titles are:

Infographic showing various Veeva Support Analyst job openings in the United States as of September 2026, with employment types broken down into 67% Full Time, and 33% Contract. Highlights an 89% In-person, and 11% Remote job distribution, with an average salary of $65,261 per year, or $31.4 per hour.

Engineering Specialist - Veeva

Cincinnati, OH • On-site

TekCommands Inc
11 - 50 employees
Learn more about TekCommands Incexternal

Contractor

Posted 15 days ago

Job description

We are looking for an experienced Veeva Application Support Engineer to manage and support Veeva platform applications (Quality, RIM, Clinical, Vault, etc.) deployed across multiple global manufacturing plants and business units.

This role will ensure high system availability, regulatory compliance, and seamless user experience, while driving continuous improvement and supporting global operations.

 

 

Key Responsibilities

 

Application Support & Operations

  • Provide L2/L3 support for Veeva Applications across global sites (24x5 / follow-the-sun model as required)
  • Troubleshoot and resolve incidents, service requests, and problem tickets within SLA timelines
  • Perform root cause analysis (RCA) and drive preventive actions
  • Monitor system health, performance, and data integrity
  • Platform Management (Veeva Vault / Suite)
  • Support core Veeva modules such as:
  • Veeva Vault Quality (QMS, Deviations, CAPA, Change Control)
  • Veeva Vault RIM / Regulatory
  • Veeva Clinical / Safety (if applicable)
  • Manage User access & security (roles, permissions)
  • Manage Workflows and lifecycle configurations
  • Manage Document and data management

 

Enhancements & Configuration

  • Configure and enhance:
  • Workflows, forms, and business rules
  • Object configurations and metadata
  • Reports and dashboards
  • Support release management (monthly Veeva releases) and impact assessments
  • Validate changes through sandbox testing and promotion to production

Integration & Data Management

 

  • Support integrations with:
  • ERP systems (SAP)
  • MES / Manufacturing systems
  • LIMS (LabVantage, etc.)
  • External regulatory systems
  • Handle API integrations, data migrations, and interface monitoring
  • Ensure data consistency and integrity across systems

Compliance & Validation

 

  • Ensure compliance with:
  • GxP, GMP, FDA regulations
  • 21 CFR Part 11 / Annex 11
  • Support CSV (Computer System Validation) activities:
  • IQ/OQ/PQ documentation
  • Audit readiness and inspections
  • Maintain audit trails and documentation standards

Release & Change Management

  • Coordinate Veeva quarterly/monthly releases:
  • Impact assessment
  • Regression testing
  • Deployment coordination
  • Participate in CAB (Change Advisory Board) reviews
  • Maintain change control documentation

Stakeholder & Vendor Management

  • Collaborate with:
  • Global Quality, IT, and Manufacturing teams
  • Site SMEs across 100+ plants
  • External vendors (Veeva support)
  • Drive business requirement gathering and solution design
  • Provide user training and knowledge transfer

 

Continuous Improvement

 

  • Identify opportunities for:
  • Process standardization across plants
  • Workflow automation
  • System performance optimization
  • Develop and maintain KB articles, SOPs, and user guides