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Vacation Rental Virtual Assistant Jobs in Missouri

Leonardo DRS

Administrative Assistant

Bridgeton, MO · On-site

$49K - $64K/yr

Make any necessary room rental, reservation, or catering arrangements * Draft, edit, and format ... including vacation, holidays, and sick leave (including ant state-mandated paid sick leave ...

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Vacation Rental Virtual Assistant information

What is a vacation rental virtual assistant?

Vacation rental virtual assistants are remote professionals who help property owners and managers with the day-to-day operations of vacation rental properties. Their tasks can include handling guest communications, managing bookings, coordinating cleaning schedules, updating listings, and providing customer support. By taking care of these administrative and operational duties, virtual assistants allow property owners to focus on growing their business while ensuring guests have a smooth experience. They work from anywhere, using digital tools to manage multiple properties efficiently.

What are the key skills and qualifications needed to thrive as a vacation rental virtual assistant?

To thrive as a Vacation Rental Virtual Assistant, you need strong organizational skills, attention to detail, and experience with property management or hospitality support, often supported by a background in administrative work. Familiarity with booking platforms like Airbnb, VRBO, and property management systems (PMS), as well as proficiency in tools like Slack, Google Workspace, and calendar management software, is typical. Excellent communication, problem-solving abilities, and flexibility in handling guest inquiries and issues distinguish top performers. These skills and qualities are crucial for ensuring smooth operations, high guest satisfaction, and efficient management of multiple properties remotely.

How does a vacation rental virtual assistant typically collaborate with property owners and guests?

As a Vacation Rental Virtual Assistant, you’ll regularly coordinate with property owners to manage bookings, communicate guest inquiries, and resolve issues promptly. You’ll often act as the main point of contact for guests, handling tasks such as responding to questions, scheduling cleanings, and ensuring smooth check-ins and check-outs. Effective collaboration hinges on clear communication and using property management platforms, enabling you to keep both owners and guests informed and satisfied. This role requires strong organizational skills, customer service orientation, and adaptability to changing schedules or guest needs.

What is the difference between Vacation Rental Virtual Assistant vs Property Manager?

AspectVacation Rental Virtual AssistantProperty Manager
CredentialsBasic administrative skills, possibly certifications in hospitality or adminReal estate or property management licenses, certifications often preferred
Work EnvironmentRemote, online support for multiple propertiesOn-site or remote, overseeing daily property operations
Employer & IndustryVacation rental companies, hosts, online platformsProperty management firms, real estate companies, individual owners
Common TasksBooking management, guest communication, calendar updatesMaintenance coordination, tenant relations, rent collection

While both roles support vacation rental operations, a Vacation Rental Virtual Assistant primarily handles administrative and online tasks remotely, whereas a Property Manager oversees the physical and operational aspects of rental properties, often on-site or with broader responsibilities.

What are popular job titles related to Vacation Rental Virtual Assistant jobs in Missouri?

For Vacation Rental Virtual Assistant jobs in Missouri, the most frequently searched job titles are:

What job categories do people searching Vacation Rental Virtual Assistant jobs in Missouri look for?

The top searched job categories for Vacation Rental Virtual Assistant jobs in Missouri are:

What cities in Missouri are hiring for Vacation Rental Virtual Assistant jobs?

Cities in Missouri with the most Vacation Rental Virtual Assistant job openings:

Vacation Rental Virtual Assistant jobs near you

Community Assistant - The 505 (Student Living)

Greystar Worldwide, LLC

Springfield, MO • On-site

$14.50 - $18.75/hr

Part-time

Retirement

Re-posted 24 days ago

Greystar rating

8.0

Company rating: 8.0 out of 10

Based on 290 frontline employees who took The Breakroom Quiz

74th of 209 rated real estate companies

Job description

ABOUT GREYSTAR
Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 265 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.
JOB DESCRIPTION SUMMARY
This role works with and supports the team of property management professionals in achieving occupancy and retention goals by performing administrative tasks related to leasing, marketing, and customer service at the community.
JOB DESCRIPTION
• Performs administrative tasks for the leasing office including but not limited to: copying documents, filing resident files, preparing notices, handling resident calls, and organizing rent payments and other collateral materials.
• Assists with sales and leasing activities to achieve the property's revenue and occupancy goals by conducting virtual tours, responding to online inquiries, greeting and qualifying prospects, conducting property tours, and showing apartments.
• Assists with the lease preparation process by generating all required lease paperwork and organizing resident lease files.
• Assists with move in and move out process for residents; commits to working move-in and move-outs with the understanding that these events, along with "turn", are mandatory work dates. Any time off during these dates will be considered an exception and must be requested and approved in writing by the Community Manager well in advance.
• Answers incoming calls and sets appointments for prospects to tour the property.
• Performs on-campus marketing outreach to generate Community awareness and qualified traffic.
• Assists with coordinating resident functions, including parties, birthday cards, unit visits, and other programs to achieve resident satisfaction goals.
• Schedules and conducts resident visits as directed and distributes notices such as flyers, newsletters, resident surveys, and late notices.
• Acts as an after-hours liaison between residents and property management; responds to after-hours emergencies within a required period of time. At least one on-call shift per week is expected; however, the schedule is determined at the site level.
• Responds quickly and courteously to resident concerns and questions and takes prompt action to solve problems and/or document and convey resident or other requests to the appropriate individual(s).
Physical Demands:
  • Incumbents need to be able to stand, walk, and/or sit for extended periods of time and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
  • Incumbents must be able to work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet).
  • Incumbents must be able to push, pull, lift, carry, or maneuver weights of up to twenty-five (25) pounds independently and fifty (50) pounds with assistance.
  • Rare or regular travel may be required to assist other properties as needed, attend training classes, business meetings, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position.
  • Incumbents must be able to work a flexible work schedule, which includes taking "call" during evenings, weekends and holidays.

Additional Compensation:
Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.
  • Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.
  • Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.

Benefits Offered for Part-time Team Members*:
  • 401(k) with Company Match (eligibility required)
  • Employee Assistance Program
  • Paid sick time

*For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.
Greystar will consider for employment qualified applicants with arrest and conviction records.
Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to AskHR@greystar.com.

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