Utilization Management Assistant Jobs in Delaware

Overview

At Powerback, we're on a mission to improve lives. As the leader in physical, occupational, speech, and respiratory therapies, we help older adults stay active and thrive.

With over four decades of trusted service, our reach spans skilled nursing centers, assisted and independent living facilities, outpatient clinics, and home-based care. We're proud to deliver personalized care exactly where and when it's needed most.

Join an industry-leading team that restores hope and makes a lasting impact. If you're passionate about making a meaningful difference and want to be part of the future of rehabilitation and wellness, Powerback is the place for you.

Why Powerback?

• Benefits : We offer Medical, Dental, and Vision plans to Full-Time team members. We offer Dental and Vision to Part-Time team members.

• Paid Time Off: We offer generous paid time off to Full-Time and Part-Time team members.

• Support for New Grads: Our Powerback Clinical Mentorship Program kicks off on day one, helping you learn from the best in the field.

• Continuing Education: Keep growing with free CEUs through Medbridge.

• H-1B Visa & Relocation Assistance: We support Visa or Green Card sponsorships, plus our Journey Travel Program lets you work across the U.S. with the security of a full-time role.

• Perks at Powerback: Enjoy exclusive discounts on Wireless/TV, Home/Auto/Renters and Pet Insurance, Childcare, Eldercare, and more. Earn rewards through our PowerZone Employee Recognition Program, and expand your expertise with our Clinicians in Action professional development program.

Responsibilities

The Program Lead is responsible for facilitating the efficient oversight of rehabilitation services in their assigned account(s). This position also assists in ensuring coordination of services are successful, customer relations are following the highest standard, and referral sources have touch points and are informed. The Program Lead monitors that the highest standard of rehabilitation services is delivered and maintained, and coordinates with leadership when support is needed.

Assists therapy staff in effective and efficient delivery of rehab services; adherence to an established plan of care, department and patient(s)' schedule, and timely documentation of services.

Provides direct patient care.

Provides routine customer relations touch points to ensure customer satisfaction and continued referral flow.

Makes referrals to other disciplines and/or agencies in order to address the comprehensive needs of the patient.

Supports the delivery of the highest standard of rehabilitation services through appropriate utilization of resources, the promotion of clinical programs, and staff development in collaboration with licensed therapists, the Clinical Operations Area Director, and Clinical Director.

Coordinates Powerback Rehabilitation personnel and consultants within facility or home care contracts.

Monitors the provision of evidence based care, adherence to care delivery standards, and practice act compliance.

Ensures that the clinical management of the rehabilitation department, including oversight related to case management, quality improvement, care planning, clinical utilization, and patient identification is overseen by a licensed therapist.

Assists therapy staff in identifying and removing barriers to treatment and seeks out support when clinical education is required to meet the needs of the patient.

Assists in coordinating daily staffing and utilization with input from treating therapists, consideration of clinical requirements, and recommendations from the Clinical Director.

Monitors financial controls of revenue and expenses in collaboration with the Clinical Operations Area Director.

Assists the Clinical Operations Area Director in meeting annual budget goals.

Assists with clinical orientation and ensures that there is a quality orientation process for new rehab staff.

Supports the delivery of the highest standard of rehab services through appropriate utilization of resources, the promotion of clinical programs, and support staff development in collaboration with licensed therapists, the Clinical Operations Area Director and the Clinical Director.

Promotes all Powerback Rehabilitation products and services whenever possible.

Assists Clinical Operations Area Director in maintaining relationships, and identifying and securing new relationships and contracts.

Develops and maintains relationships with facility management teams and staff as a representative of Powerback Rehabilitation.

Ensures that the clinical management of the rehab department, including oversight related to case management, quality improvement, care planning, clinical utilization, and patient identification is overseen.

Performs other related duties as required.

Qualifications

• Graduate of an accredited Physical Therapist Assistant Program certified by the American Physical Therapy Association.

• Licensed and/or eligible for licensure as required by the state of practice.

Posted Salary Range

USD $34.00 - USD $38.00 /Hr.

Genesis HealthCare, Inc. and all affiliated entities (collectively “Genesis”) has a strong commitment to diversity that is fully supported and practiced by our officers and leadership team. Genesis provides equal employment opportunities to all employees and applicants for employment without regard to actual or perceived race, color, religion, gender, gender expression, gender identity, sex, sexual orientation, HIV status, national origin, age, disability, marital status, pregnancy, ancestry, citizenship, genetic information, amnesty, military status or status as protected veterans, or any other legally protected characteristic. Genesis is an Affirmative Action and Equal Opportunity Employer and our goal is to foster an inclusive and accessible workplace free from discrimination and harassment where everyone has equal opportunities to succeed.