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Utilization Management Administrative Assistant Jobs

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Utilization Management Administrative Assistant information

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How much do utilization management administrative assistant jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for utilization management administrative assistant in the United States is $21.04, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.32 per hour, depending on experience, location, and employer.

What does a utilization management administrative assistant do?

A Utilization Management Administrative Assistant supports the utilization management team by handling administrative tasks such as scheduling, data entry, maintaining patient records, and preparing documentation for case reviews. They help ensure that healthcare services are delivered efficiently and in compliance with organizational and regulatory standards. This role often requires strong organizational skills, attention to detail, and the ability to communicate effectively with both clinical staff and insurance providers.

What are the key skills and qualifications needed to thrive as a utilization management administrative assistant?

To thrive as a Utilization Management Administrative Assistant, you need strong organizational skills, attention to detail, and familiarity with medical terminology, typically supported by a high school diploma or equivalent. Experience with healthcare management software, electronic health records (EHRs), and Microsoft Office Suite is commonly required. Excellent communication, time management, and problem-solving abilities help you excel in supporting clinical and administrative staff. These skills are essential for ensuring accurate documentation, efficient workflow, and effective coordination between departments in healthcare settings.

What are the primary challenges utilization management administrative assistants face when supporting clinical and non-clinical teams?

Utilization Management Administrative Assistants often juggle multiple priorities, such as coordinating communication between healthcare providers, insurance representatives, and internal teams. One of the main challenges is managing high volumes of paperwork and ensuring that all documentation for prior authorizations and medical necessity reviews is accurate and submitted on time. Additionally, these assistants must stay informed about frequently changing healthcare regulations and insurance policies to support the team effectively. Strong organizational skills, attention to detail, and adaptability are essential to thrive in this fast-paced environment.

What is the difference between Utilization Management Administrative Assistant vs Utilization Review Coordinator?

AspectUtilization Management Administrative AssistantUtilization Review Coordinator
CredentialsHigh school diploma or equivalent; some roles may prefer healthcare certificationsTypically requires healthcare-related certifications or licenses, such as RN or CPC
Work EnvironmentOffice setting within healthcare or insurance companiesHealthcare facilities or insurance companies, often involving review of patient cases
Employer & Industry UsageUsed in healthcare management and insurance sectors for administrative supportCommonly employed in healthcare organizations for case review and authorization
Search & Comparison IntentOften searched for administrative roles supporting utilization managementCompared for clinical review responsibilities and credential requirements

The Utilization Management Administrative Assistant primarily handles administrative tasks within utilization management, requiring basic healthcare knowledge and office skills. In contrast, the Utilization Review Coordinator often performs clinical case reviews, requiring healthcare credentials. Both roles support healthcare organizations but differ in responsibilities and required qualifications.

What cities are hiring for Utilization Management Administrative Assistant jobs?

Cities with the most Utilization Management Administrative Assistant job openings:

What states have the most Utilization Management Administrative Assistant jobs?

States with the most job openings for Utilization Management Administrative Assistant jobs include:

What are popular job titles related to Utilization Management Administrative Assistant jobs?

For Utilization Management Administrative Assistant jobs, the most frequently searched job titles are:

Infographic showing various Utilization Management Administrative Assistant job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $43,768 per year, or $21 per hour.

Quality Management Administrative Assistant

Whiteriver, AZ • On-site

Apache Behavioral Health Services, Inc.
11 - 50 employees

$16.25 - $21.75/hr

Full-time

Re-posted 18 days ago


Job description

Description
POSITION: QUALITY MANAGEMENT ADMINISTRATIVE ASSISTANT
CLASSIFICATION CODE: NON-EXEMPT FULL TIME
DEPARTMENT: QUALITY MANAGEMENT
REPORTS TO: QUALITY MANAGEMENT ADMINISTRATOR
STATEMENT OF JOB: The Administrative assistant enhances the effectiveness of the ABHS clinic by providing information and support in a well-organized and timely manner. Reporting directly to the Quality Management Administrator, the Administrative Assistant provides administrative support for clinic operations. This position is responsible for proactively providing a broad array of clerical and administrative support as assigned by supervisor and or other management staff. This position coordinates and organizes department appointments, meetings, and events to facilitate smooth running of the department. The Administrative Assistant ensures that Quality Management department phones are answered in a timely, professional manner, coordinates scheduling for employees and assists in scheduling vendors, and assists Quality Management Administrator, Quality Management Program Manager, Quality Management Training Coordinator, Quality Management Grants and Data Coordinator, Assistant Clinical Directors, and Clinical Director as needed.
DUTIES AND RESPONSIBILITIES:
  • Abide by all applicable policies, procedures, and program standards of ABHS, White Mountain Apache Tribe, Indian Health Services, Arizona Health Care Cost Containment System (AHCCCS) and other pertinent regulatory authorities.
  • Answer incoming calls and assume other administrative duties.
  • Manage workflow by ensuring administrative tasks are completed daily and deadlines met.
  • Generate memos, emails, and reports as needed.
  • Ensure maintenance of office equipment, including printers, copiers, and fax machines.
  • Maintain office supplies by checking inventory and order items.
  • Respond to questions and requests for information.
  • Adheres to ABHS vehicle policies and maintains appropriate vehicle utilization records.
  • Maintain ethical policies and guidelines as outlined in accepted State ethics laws, rules, policies, and principles and as outlined in discipline-specific code of ethics.
  • Provide a positive role model to clients and staff through leadership, self-discipline, and genuine care for the treatment and recovery of clients. All clients and staff members must be treated with dignity and respect.
  • Participation in all required ABHS training.
  • Reports/attends work in timely manner. Must be reliable and communicate directly with supervisor in all matters of attendance.
  • Performs other duties as assigned by supervisor.
  • Prioritizes conflicting needs; handles matters expeditiously, proactively, and follows-through on projects to successful completion, often with deadline pressures.

MINIMUM QUALIFICATIONS:
  • Possession of a high school diploma or equivalent; personal experiences in mental health/human services or related field preferred; experience working with Native Americans preferred.
  • Effective written and oral communication skills; ability to speak the Apache language preferred.
  • Demonstrate critical thinking, problem-solving and organizational and time management skills with ability to work independently, with flexibility within prescribed deadlines.
  • Interpersonal skills with an ability to work effectively with a wide range of people, teams, managers, supervisors.
  • MS Office familiarity and ability to correctly operate copy machine and fax.
  • Valid Arizona Driver's License and reliable transportation.
  • Ability to pass all pre-employment testing, including, but not limited to, fingerprint clearance, drug testing and background check.

**NOTE: Preference in filling vacancies is given to qualified Indian candidates in accordance with the Indian Preference Act (Title 25, U.S. Code, Section 472 and 473).