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Utility Service Technician information

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$32

How much do utility service technician jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for utility service technician in the United States is $23.16, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $26.20 per hour, depending on experience, location, and employer.

What is a utility service technician?

Utility Service Technicians are skilled professionals responsible for installing, maintaining, and repairing utility systems such as water, gas, and electricity. They inspect equipment, respond to service calls, and ensure that utility infrastructure operates safely and efficiently. Their work often involves working outdoors and may require handling emergencies like leaks or outages. Utility Service Technicians play a crucial role in ensuring communities have access to reliable and safe utility services.

What skills and qualifications are needed to be a utility service technician?

To thrive as a Utility Service Technician, you need mechanical aptitude, troubleshooting skills, a high school diploma or equivalent, and often a valid driver’s license. Familiarity with tools like multimeters, GIS mapping systems, and sometimes certifications such as OSHA safety training are typically required. Strong communication, attention to detail, and customer service skills help technicians effectively interact with clients and solve problems efficiently. These competencies ensure safe, reliable utility operations and high customer satisfaction in a field environment.

What are common challenges utility service technicians face in the field?

Utility Service Technicians often work outdoors in varying weather conditions and must troubleshoot and repair complex utility systems, which can present unexpected technical challenges. They may also need to respond to emergency calls after hours, balancing routine maintenance with urgent repairs. Effective communication with customers and coordination with other team members or departments are key, as technicians frequently need to explain service issues or relay important information to ensure safety and compliance.

What is the difference between Utility Service Technician vs Gas Service Technician?

AspectUtility Service TechnicianGas Service Technician
CredentialsHigh school diploma, technical training, relevant certificationsHigh school diploma, gas safety certifications, technical training
Work EnvironmentUtility plants, field sites, customer locationsGas lines, residential and commercial properties, utility sites
Employer & IndustryPublic utilities, energy companiesGas companies, utility providers
Common Search & ComparisonUtility Service Technician vs Gas Service Technician

Utility Service Technicians and Gas Service Technicians often share similar credentials and work environments, focusing on maintaining and repairing utility systems. However, Gas Service Technicians specialize specifically in gas lines and safety protocols related to natural gas, whereas Utility Service Technicians may work with a broader range of utility services like water, electricity, or gas. Both roles are essential in utility industries and require technical skills and safety certifications.

How to become a utility service technician?

To become a utility service technician, candidates typically need a high school diploma or equivalent, along with technical training or an apprenticeship in utility systems or related fields. Relevant skills include mechanical aptitude, problem-solving, and familiarity with tools and safety procedures; some positions may require certifications or licenses depending on the utility type. On-the-job training is common, and a valid driver's license is often necessary for field work.

What does a utility service technician do?

A utility service technician installs, maintains, and repairs utility systems such as water, gas, or electricity. They often work outdoors or in utility facilities, use specialized tools, and may need certifications or safety training to perform their duties effectively.

What job categories do people searching Utility Service Technician jobs look for?

The top searched job categories for Utility Service Technician jobs are:

Utility Service Technician jobs near you
Infographic showing various Utility Service Technician job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $48,173 per year, or $23.2 per hour.

Turf & Utility Service Technician

Great Bend, KS

BUCKLIN TRACTOR & IMPLEMENT CO INC
Machinery Manufacturing • 51 - 200 employees
Learn more about BUCKLIN TRACTOR & IMPLEMENT CO INCexternal

$18 - $24.50/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 25 days ago

Job description

Bucklin Tractor & Implement Co. (BTI) is looking for a highly motivated Turf & Utility Service Technican to join our team in our Great Bend location. A  Turf & Utility Service Technician's primary responsibility is to work on turf and utility equipment; complete necessary paperwork; maintain excellent customer service; maintain a safe working area; participate in service training. May require some direction or guidance from the Service Manager, Service Location Manager, or Shop Foreman. 

BTI is a premier agriculture and farm equipment dealership serving central and western Kansas. Since 1944, BTI has valued the opportunity to create long-term relationships with our customers by giving them the best customer service available.

Essential Job Duties:

  • Work on equipment by:
  • Properly diagnosing mechanical problems on turf and utility equipment.
  • Properly disassembling equipment/components, as needed.
  • Repairing components and machinery.
  • Properly reassembling equipment/components.
  • Reporting any additional work required on equipment to ensure proper operation and safety.
  • Complete necessary paperwork by:
  • Documenting work done in detail on segments and work orders.
  • Turning in documentation in a timely fashion.
  • Keeping records required to establish cost of parts and labor charge to customer.
  • Maintain excellent customer service relations by:
  • Handling customer issues both objectively and tactfully.
  • Treating each customer with respect.
  • Maintain a safe working area by:
  • Maintaining and caring for shop tools, equipment, and vehicles; putting everything back in its designated location.
  • Maintaining a clean work area.
  • Performing work in a neat and orderly manner.
  • Following all safety rules and regulations.
  • Using safe practices in performing work assignments.
  • Participate in John Deere training courses and other continuing education classes, as assigned.
  • Perform related and other duties, as assigned.

Skills & Qualifications:

  • Minimum 1-2 years of experience performing mechanical service repairs required
  • Ag Tech Graduate or 2 years of John Deere experience preferred
  • Ability to perform basic repairs and required maintenance using special tools and equipment, following Technical Manual procedures.
  • Proficient knowledge of mechanical, electrical, and hydraulic systems used in the repair of turf and utility equipment.
  • Ability to operate vehicles and equipment used for diagnostic purposes.
  • Ability to use Service Advisor and perform basic computer functions.
  • Proficient oral and written communication skills.
  • Ability to lift at least 75 lbs. repeatedly.
  • High School Diploma or equivalent experience required; Associates degree preferred.
  • Valid drivers license is required.

Benefits:

  • 401(k) w/ company match
  • Health and Dental Insurance
  • Life Insurance
  • Paid Time Off
  • Company Paid Holidays
  • Training and Development Opportunities
  • Employee Discounts
  • Employee Assistance Program

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