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Utility Service Specialist Jobs (NOW HIRING)

... utility outages, and other operational activities to ensure safe, coordinated, and efficient campus operations. * Coordinate the acquisition, distribution, and accountability of uniforms, equipment ...

Submits service requests to local municipality for non-water/sewer repairs to facilities and ... The Utilities System Specialist (USS) will rotate in and out of each of the seven villages on the ...

Utility Specialist 1

Columbus, OH ยท On-site

$34.53/hr

The department is comprised of accounting and finance, grid modernization and retail markets, and regulatory utility services divisions. What You Will Do: In this position as a Utility Specialist 1 , ...

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Customer Service Specialist

Houston, TX ยท On-site

$28 - $30/hr

We are seeking a Customer Service Specialist - Tier 2 to join the customer service team. This role ... The Tier 2 team serves as an intermediary between customers, the company, and potentially utility ...

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Utility Service Specialist information

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$13

$25

$47

How much do utility service specialist jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for utility service specialist in the United States is $25.45, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $28.85 per hour, depending on experience, location, and employer.

What is a utility service specialist?

Utility Service Specialists are professionals responsible for maintaining, repairing, and ensuring the proper functioning of utility systems such as water, gas, or electricity. They often work for utility companies or municipalities to inspect equipment, respond to service calls, and address outages or technical issues. Their role may also involve customer service, troubleshooting problems, and ensuring compliance with safety standards and regulations.

What are the key skills and qualifications needed to thrive as a utility service specialist?

To thrive as a Utility Service Specialist, you need strong knowledge of utility systems, troubleshooting, and maintenance procedures, often backed by a high school diploma or relevant technical certification. Familiarity with GIS mapping software, mobile work order systems, and specialized diagnostic tools is typically required. Excellent communication, customer service, and problem-solving skills help you interact effectively with customers and resolve service issues efficiently. These abilities ensure reliable utility service delivery, safety compliance, and customer satisfaction in a critical infrastructure role.

What are some common challenges faced by utility service specialists in the field?

Utility Service Specialists often encounter challenges such as working outdoors in varying weather conditions, responding to emergency service calls outside of regular hours, and troubleshooting complex utility systems. They must be able to adapt quickly to unexpected problems, such as equipment malfunctions or service interruptions, and communicate effectively with both customers and technical teams. Staying up-to-date with safety protocols and new technology is also essential to succeed in this role.

What is the difference between Utility Service Specialist vs Utility Technician?

AspectUtility Service SpecialistUtility Technician
CredentialsHigh school diploma, relevant certifications (e.g., CDL, safety training)High school diploma, technical certifications often preferred
Work EnvironmentFieldwork, utility plants, customer sitesFieldwork, maintenance facilities, utility sites
Employer & Industry UsageUtility companies, municipal servicesUtility companies, contractors, municipal services
Common Search & ComparisonYesYes

The Utility Service Specialist and Utility Technician roles often overlap in credentials, work environment, and industry usage. The Specialist typically focuses on customer service, inspections, and operational support, while the Technician emphasizes maintenance, repairs, and technical troubleshooting. Both roles are essential in utility operations, but their specific duties and focus areas differ slightly.

What cities are hiring for Utility Service Specialist jobs?

Cities with the most Utility Service Specialist job openings:

What states have the most Utility Service Specialist jobs?

States with the most job openings for Utility Service Specialist jobs include:

What are popular job titles related to Utility Service Specialist jobs?

For Utility Service Specialist jobs, the most frequently searched job titles are:

Utilities Service Specialist - Compliance

Bremerton, WA โ€ข On-site

City of Bremerton
Public Administrationย โ€ขย 51 - 200 employees

$34.19 - $41.86/hr

Full-time

This job post hasย expired today.ย Applications are no longer accepted.


Job description

About the City of Bremerton Nestled along the shores of the Puget Sound and just a scenic ferry ride from Seattle, the City of Bremerton offers an exceptional blend of career opportunity and quality of life. From the vibrant Harborside district-featuring the Kitsap Conference Center, waterfront hotels, dining, and the Port of Bremerton Marina-to the creative energy of the Bremerton Creative District and Quincy Square, there's something here for everyone. Enjoy local attractions like the Puget Sound Navy Museum, stroll the waterfront Bremerton Boardwalk, or relax at Harborside Fountain Park.

Cross the iconic Manette Bridge to explore charming shops and cafes, or unwind at Evergreen Rotary Park. Outdoor enthusiasts and golfers alike will appreciate the city-owned Gold Mountain Golf Course, while arts and culture thrive at venues like the Admiral Theatre and events such as the Bremerton Blackberry Festival. With its strong sense of community, natural beauty, and growing opportunities, Bremerton is an ideal place to build your career and make a lasting impact-explore our openings and discover your future here.

General Function The salary indicated above includes longevity (1% earned after five years and increases to a maximum of 4% after 20 years). Additionally, a 3.8% cost of living increase has been approved for 2027. Under general direction of the Utilities Compliance Specialist, independently performs field inspections and inventories of private and public stormwater systems and fats, oils, and grease (FOG) control structures to support compliance with applicable permit and municipal code requirements

Communicates required maintenance to responsible parties; provides education and guidance to promote Bremerton Municipal Code compliance; and enters and updates system information in GIS and related maintenance programs. Representative Essential Duties and Responsibilities Note - The following duties are representative of the work performed by this classification. The omission of a specific duty does not exclude it if the work is similar, related, or a logical assignment of the position.

Inspect and inventory private and public stormwater structures in accordance with National Pollutant Discharge Elimination System (NPDES) permit requirements; research City databases, drawings, plans, as-built records, and related information to identify stormwater and FOG systems; and enter or update system attributes in GIS and related maintenance programs. Inspect and inventory grease traps and interceptors to verify that required maintenance is performed and to reduce the risk of sanitary sewer blockages or overloading of wastewater treatment facilities Communicate inspection findings and required maintenance clearly, orally and in writing, to responsible parties; work closely with private property owners, business owners, vendors, and service providers to advance City objectives and meet applicable compliance requirements; and provide educational guidance regarding applicable City regulations. Work directly with the public, other municipalities, and county and state departments; assist other City departments and divisions as needed or required.

Respond to public inquiries courteously and professionally and, as appropriate, take independent action to resolve complaints efficiently and promptly. Operate specialized electronic data-collection equipment and assigned heavy equipment, including dump trucks, front-end loaders, backhoes, hammer equipment, compressors, jackhammers, concrete saws, Vactor trucks, rodding, jetting, and video equipment, as well as mowers, power tools, hand tools, and string trimmers Assist with Source Control and Cross Connection Control programs as instructed. Maintain regular and reliable attendance.

Perform related work as assigned or required. KNOWLEDGE, SKILLS AND ABILITIES (Entry Requirements) Knowledge of: NPDES permit requirements and best management practices related to stormwater inspection and FOG reduction. Applicable plumbing and local construction codes, exterior stormwater-system design, cross-connections, and proper construction techniques, materials, methods, and procedures.

Occupational hazards, safe work practices, and departmental emergency-response procedures. Municipal Code requirements and procedures related to stormwater and sanitary sewer maintenance. Water distribution, sanitary sewer, and stormwater systems and applicable maintenance and repair procedures.

Skill in: Conducting field inspections and inventories and identifying stormwater structures and maintenance conditions. Researching and interpreting system drawings, plans, as-built records, and related data. Using electronic data-collection equipment, computers, laptops, mobile devices, GIS, and related software to perform assigned work and maintain accurate records.

Operating assigned vehicles, heavy equipment, utility-maintenance equipment, power tools, and hand tools safely and effectively. Communicating clearly and professionally, orally and in writing, with coworkers, service providers, other agencies and municipalities, and City residents. Performing basic arithmetic calculations.

Ability to: Work independently with minimal to moderate supervision, organize field assignments, and maintain accurate records. Recognize and identify stormwater and FOG structures and interpret and apply applicable permit requirements, codes, standards, procedures, and instructions. Exercise sound judgment, solve problems, and adapt tools or work methods to complete assignments.

Establish and maintain effective working relationships, work cooperatively as a team member, and provide courteous customer service. Navigate the City and surrounding service areas and learn street names, addresses, and utility-system locations. Repair and maintain water, sanitary sewer, and stormwater systems in accordance with applicable State and Federal standards.

Operate 5-yard and 10-yard dump trucks with trailers, vactor truck, front end loader, forklift, scissor lift, trenching machine, riding lawnmower, pressure washer, industrial sand blaster, paint sprayer, jackhammer, saws, light trucks, trench shoring equipment and other various power and hand tools correctly, efficiently and safely. Qualifying Education and Experience (Minimum Requirements) A High School diploma or GED is required. Candidates must also possess at least one (1) year of experience in Water, Wastewater, Stormwater, building or grounds operations and maintenance, or a closely related field.

A valid Washington State driver's license is required and must be maintained throughout employment. Equivalent combinations of education, vocational training, certifications, and directly related experience that demonstrate the knowledge, skills, and abilities necessary to perform the essential functions of the position may be considered, except where a license or certification is required by law. Special Requirements The following licenses, certifications, and specialized training may be required depending on the employee's assignment.

Possession at the time of hire is preferred. If not held at the time of hire, the credential must be obtained within one (1) year, no later than 18 months of the hire date unless an earlier, alternative date is established by the City: Washington State Class A Commercial Driver's License with tanker endorsement Washington State Water Distribution Manager I certification for employees assigned to water responsibilities Stormwater Inspector certification. FOG reduction training.

Confined Space Entry certification. Flagger certification. First Aid and cardiopulmonary resuscitation (CPR) certification.

Asbestos-cement pipe training. Washington State Wastewater Collection Operator I certification for employees assigned to wastewater responsibilities. Crane truck and rigging operation certification.

Bucket truck certification. Aerial lift certification. Forklift certification.

Employees must maintain all licenses, certifications, endorsements, and specialized training required for their assigned duties throughout their employment. Failure to maintain credentialing may result in termination. PHYSICAL REQUIREMENTS Work is physically demanding and requires frequent standing, walking, climbing, balancing, bending, stooping, kneeling, crouching, crawling, reaching, pushing, pulling, grasping, handling, feeling, and repetitive use of the hands and fingers.

Employees must be able to work on uneven, slippery, elevated, narrow, or restricted surfaces; enter confined spaces; and operate motor vehicles, heavy equipment, tools, and machinery. The position performs heavy work, including exerting up to 100 pounds of force occasionally, up to 50 pounds frequently, and up to 20 pounds continuously. Adequate vision, hearing, speech, coordination, dexterity, and tactile perception are required to perform fieldwork safely and effectively.

WORKING CONDITIONS Work is performed indoors and outdoors and may involve prolonged exposure to extreme heat, noise, moving vehicles and machinery, electrical hazards, elevated work areas, chemicals, fumes, odors, dust, mist, gases, poor ventilation, and other potentially hazardous conditions. Employees frequently work in or around crawl spaces, shafts, manholes, small, enclosed rooms, small sewer or utility lines, narrow aisles, passageways, and other confined or restricted areas. Examination Process and Required Documents Applicants must apply on-line at https://www.BremertonWA.gov/169/Current-Jobs

Required Application Materials: A completed City application and personal resume are required. Incomplete applications packets will not be considered. Required application materials must be submitted online by 5:00 p.m

on the closing date. It is the responsibility of the applicant to ensure their application materials reflect the minimum qualifying experience, knowledge, skills and abilities as listed on the job posting. Important Application Note: Please do not attach copies of certifications or transcripts to your application unless they are listed as a requirement for the position.

Application process after submittal - What to expect: Initial screening - Once the position closes, the HR Department will review and evaluate your application materials to determine whether your materials reflect and demonstrate the knowledge, skills, abilities, and experience required to meet the minimum qualifications. Invitation to Interview - After initial screening and additional review by the hiring department, if it is determined that you exceed the minimum qualifications, you may be contacted and invited to interview with a hiring panel. References - After the interview, if it is determined that you are the most qualified candidate for the position, references will be sent electronically to the individuals listed on your application.

Pre-employment Requirements - If/when applying for safety-sensitive positions, pre-employment physicals and/or drug testing may be required prior to any final offer of employment. NOTE TO APPLICANTS WITH DISABILITIES: If you require an accommodation at any point during the application process, please contact Human Resources at (360) 473-5348 or humanresources@ci.bremerton.wa.us Equal Employment Opportunity Statement Thank you for your interest in joining the City of Bremerton. The City of Bremerton is committed to integrating diverse perspectives into our workplace culture and encourages our employees to bring their whole, authentic selves to work

We encourage applications from candidates of all backgrounds and experiences and do not discriminate on the basis of any protected status under applicable law. We strive to create a diverse team that allows us to effectively connect to the community we serve. If you have a less traditional background, we want to hear about your transferrable skills and experience.

We value a variety of perspectives and are excited to see what you bring to the table. ADA Statement The City of Bremerton does not discriminate on the basis of disability in programs and activities, which it operates pursuant to the requirements of the Americans with Disabilities Act of 1990, and ADA Amendments Act. This policy extends to both employment and admission to participation in the programs, services and activities of the City of Bremerton.

Reasonable accommodation for employees or applicants for employment will be provided. The City of Bremerton is proud to be an Equal Employment Opportunity Employer committed to a diverse workforce.