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Utility Service Specialist Jobs in Indiana (NOW HIRING)

DFR

Eligibility Specialist - Human Services

Seymour, IN · On-site

$18/hr

... Public Utilities, Telecom, Manufacturing and more. Responsibilities * Eligibility Specialists ... Strong customer service background with a professional demeanor * Prefer a Bachelor or Associate ...

DFR

Eligibility Specialist - Human Services

Seymour, IN · On-site

$18/hr

... Public Utilities, Telecom, Manufacturing and more. Responsibilities * Eligibility Specialists ... Strong customer service background with a professional demeanor * Prefer a Bachelor or Associate ...

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All JobsUtility Service Specialist JobsUtility Service Specialist Jobs in Indiana

Utility Service Specialist information

See Indiana salary details

$12

$24

$45

How much do utility service specialist jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for utility service specialist in Indiana is $24.21, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $27.45 per hour, depending on experience, location, and employer.

What is a utility service specialist?

Utility Service Specialists are professionals responsible for maintaining, repairing, and ensuring the proper functioning of utility systems such as water, gas, or electricity. They often work for utility companies or municipalities to inspect equipment, respond to service calls, and address outages or technical issues. Their role may also involve customer service, troubleshooting problems, and ensuring compliance with safety standards and regulations.

What are the key skills and qualifications needed to thrive as a utility service specialist?

To thrive as a Utility Service Specialist, you need strong knowledge of utility systems, troubleshooting, and maintenance procedures, often backed by a high school diploma or relevant technical certification. Familiarity with GIS mapping software, mobile work order systems, and specialized diagnostic tools is typically required. Excellent communication, customer service, and problem-solving skills help you interact effectively with customers and resolve service issues efficiently. These abilities ensure reliable utility service delivery, safety compliance, and customer satisfaction in a critical infrastructure role.

What are some common challenges faced by utility service specialists in the field?

Utility Service Specialists often encounter challenges such as working outdoors in varying weather conditions, responding to emergency service calls outside of regular hours, and troubleshooting complex utility systems. They must be able to adapt quickly to unexpected problems, such as equipment malfunctions or service interruptions, and communicate effectively with both customers and technical teams. Staying up-to-date with safety protocols and new technology is also essential to succeed in this role.

What is the difference between Utility Service Specialist vs Utility Technician?

AspectUtility Service SpecialistUtility Technician
CredentialsHigh school diploma, relevant certifications (e.g., CDL, safety training)High school diploma, technical certifications often preferred
Work EnvironmentFieldwork, utility plants, customer sitesFieldwork, maintenance facilities, utility sites
Employer & Industry UsageUtility companies, municipal servicesUtility companies, contractors, municipal services
Common Search & ComparisonYesYes

The Utility Service Specialist and Utility Technician roles often overlap in credentials, work environment, and industry usage. The Specialist typically focuses on customer service, inspections, and operational support, while the Technician emphasizes maintenance, repairs, and technical troubleshooting. Both roles are essential in utility operations, but their specific duties and focus areas differ slightly.

What cities in Indiana are hiring for Utility Service Specialist jobs?

Cities in Indiana with the most Utility Service Specialist job openings:

Utility Service Specialist jobs near you

Family Support Service Specialist

Fort Wayne, IN • On-site

Brightpoint
See more jobs at Brightpointexternal

$36K/yr

Full-time

Posted 15 days ago

Job description

Position: Family Support Services Specialist

Location: Allen County

Hours: 8 AM to 5 PM Monday-Friday (Occasional evening and weekend)

Starting Salary Range: $36,400+ depending on experienceJOB SUMMARY

The Family Support Services Specialist is chiefly responsible for tracking, providing responses, and distribution of Gethelp and Utility emails daily. The Family Support Services Specialist provides additional administrative support to the Family Support Services Management team.


JOB DUTIES
  1. Assists the Family Support Management team in scheduling and preparing materials for outreach events.
  2. Enters all emailed incoming program documents into the appropriate tracking system within one business day.
  3. Assists with EAP quality assurance audits and ensures the quality of data entry into the program database.
  4. Must be willing to travel as needed to attend training or outreach events, cover satellite offices, and other assignments as assigned by program management.
  5. Provides administrative support to the Family Support Management team.
  6. Assures compliance with reporting requirements for all assigned programs.
  7. Implements Brightpoint Values at all times.

SKILLS AND QUALIFICATIONS
  1. High School Diploma or GED required. Two or more years of work experience in at least one of the following (or related) areas: consumer relations, business, administration, energy employment/job training skills, or other social services.
  2. Strong interpersonal, written, and oral communication skills with strong mathematics aptitude.
  3. Ability to work with minimal supervision; self-motivated, attentive to detail, organized, productive, flexible, and dependable.
  4. Ability to work flexible hours, including some evenings and weekends.
  5. Ability to relate well with diverse personalities from a variety of socio-economic backgrounds.
  6. Proficient in MS Office applications.
  7. High comfort level with public interaction.
  8. Must be willing to travel to as needed to attend training, cover satellite offices, and other assignments as assigned by program management.
  9. When driving for Brightpoint, the employee must have a valid Indiana driver's license and must maintain minimum auto insurance liability limits of $100,000/$300,000.
  10. Ability to operate office equipment and machines including personal and network computer terminals, copier, and fax.
  11. Working knowledge of standard office procedures and routines and the ability to apply such knowledge to a variety of interrelated processes, tasks, and operations.

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