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Utility Operations Manager Jobs in Georgia (NOW HIRING)

CUSTOMER SERVICE REPRESENTATIVE

Fairburn, GA · On-site

$15.50 - $21/hr

This position reports to the Utility Operations Manager. Posting Start: 07/01/2026 Posting End: 07/08/2026 JOB SUMMARY The Customer Service Representative is responsible for assisting the citizens ...

Control Engineer

Ellabell, GA · On-site

$76K - $99K/yr

... utility operations including HVAC, boilers, electrical systems, water systems, and other plant ... Strong organizational skills and ability to manage multiple tasks in a fast-paced manufacturing ...

Manage assigned environmental programs and conduct self-assessments and program audits . * Support ... Experience in environmental compliance within power generation, industrial, or utility operations ...

Join the dynamic team at One Flew South , where exceptional dining begins with seamless operations ... Monitor inventory levels and notify management of low-stock or discrepancies. * Assist with kitchen ...

Reporting to the Field Operations Manager or Regional Director of Refill Operations, you play a ... Regional Utility Tech role may require substantial travel, including overnight, in larger regions ...

Utility Locator

Waycross, GA · On-site

$12.50 - $15.75/hr

Leading the Way in Water Management Inframark's Operations and Maintenance team is an award-winning ... Utility Locator The Utility Locator is will be responsible for identifying and marking gas, water ...

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Utility Operations Manager information

See Georgia salary details

$26.2K

$53.6K

$100.1K

How much do utility operations manager jobs pay per year?

As of Jul 11, 2026, the average yearly pay for utility operations manager in Georgia is $53,581.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,600.00 and $65,400.00 per year, depending on experience, location, and employer.

What are some common challenges Utility Operations Managers face in coordinating maintenance and emergency response teams?

Utility Operations Managers often juggle the complexities of scheduling planned maintenance while ensuring teams are prepared for unexpected outages or emergencies. Balancing these priorities requires strong communication and adaptability, as resources may need to be redirected quickly when issues arise. Additionally, they must coordinate with other departments, such as engineering and customer service, to minimize service disruptions and maintain compliance with safety regulations. Successfully managing these challenges is key to ensuring reliable utility services and efficient team performance.

What does a Utility Operations Manager do?

A Utility Operations Manager oversees the day-to-day operations of utility services such as water, electricity, or gas. Their responsibilities typically include managing staff, ensuring compliance with regulations, maintaining infrastructure, optimizing efficiency, and responding to emergencies or service disruptions. They play a key role in planning, budgeting, and implementing operational improvements. Utility Operations Managers also coordinate with other departments and external agencies to ensure reliable service delivery and customer satisfaction.

What is the difference between Utility Operations Manager vs Utility Supervisor?

AspectUtility Operations ManagerUtility Supervisor
ResponsibilitiesOversees multiple departments, manages budgets, develops strategies, and ensures compliance across utility operations.Supervises daily work of utility staff, ensures safety, and manages operational tasks on a shift or team basis.
CredentialsTypically requires a bachelor’s degree in engineering, business, or related field; certifications like CWE or OSHA are common.Often requires a high school diploma or associate degree; relevant certifications may include safety or technical training.
Work EnvironmentOffice settings, field sites, and operational facilities; involves strategic planning and oversight.Primarily on-site in utility plants or field locations; focuses on operational supervision.

While both roles are vital in utility companies, the Utility Operations Manager focuses on strategic oversight and management, whereas the Utility Supervisor handles daily operational supervision. Understanding these differences helps in choosing the right career path or job opportunity.

What are the key skills and qualifications needed to thrive as a Utility Operations Manager, and why are they important?

To thrive as a Utility Operations Manager, you need strong leadership skills, a solid understanding of utility operations, regulatory compliance, and a relevant degree such as engineering or business management. Familiarity with SCADA systems, asset management software, and safety certifications like OSHA are typically required. Exceptional problem-solving, communication, and team management skills distinguish top performers in this role. These competencies are crucial for ensuring safe, efficient utility operations and effective coordination across teams and regulatory bodies.
What are popular job titles related to Utility Operations Manager jobs in Georgia? For Utility Operations Manager jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Utility Operations Manager jobs in Georgia look for? The top searched job categories for Utility Operations Manager jobs in Georgia are:
What cities in Georgia are hiring for Utility Operations Manager jobs? Cities in Georgia with the most Utility Operations Manager job openings:
CUSTOMER SERVICE REPRESENTATIVE

CUSTOMER SERVICE REPRESENTATIVE

City of Fairburn

Fairburn, GA • On-site

$15.50 - $21/hr

Other

Posted 8 days ago


Job description

The City of Fairburn is seeking an individual that has excellent customer service experience while handling citizens and customers billing and accounts issues. Local government, utility billing and customer service experience is a plus. This position reports to the Utility Operations Manager.
Posting Start: 07/01/2026
Posting End: 07/08/2026
JOB SUMMARY
The Customer Service Representative is responsible for assisting the citizens and customers of the City of Fairburn by providing superior customer service while handling a variety of customer account and billing issues.
ESSENTIAL JOB FUNCTIONS

  • Performs reception functions; operates a multi-line telephone system, answers incoming telephone calls, and greets visitors/callers; ascertains nature of business and directs callers/visitors to appropriate personnel; records/relays messages; retrieves messages from voice mail or answering machine; initiates and returns calls as necessary.
  • Performs customer service functions in person and by telephone, providing information/assistance regarding city utilities, phone numbers, services, procedures, forms, fees, or other issues; refers callers/visitors to appropriate departments or agencies; responds to routine questions/complaints, researches problems, and initiates problem resolution
  • Processes purchasing documentation; receives purchase order requests and assigns numbers; issues purchase order to appropriate person/company.
  • Monitors inventory of department supplies and forms; ensures availability of adequate materials to conduct work activities; initiates requests/orders for new or replacement supplies.
  • Processes work orders; receives work order requests and assigns numbers
  • Assist Billing Clerk. as needed with monthly preparation of billing.
  • Performs other related duties as assigned.
QUALIFICATIONS
Education and Experience:
High school diploma or GED; supplemented by two (2) years of related experience; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.
Licenses or Certifications:
None
Special Requirements:
Requires an acceptable general background check to include a local and state criminal history check.
Knowledge, Skills and Abilities:
  • Knowledge of basic arithmetic operations. Knowledge of computer data entry systems and word processing applications.
  • Knowledge of basic principles and practices of customer service.
  • Knowledge of basic accounting, billing processes and procedures.
  • Ability to exchange information for the purpose of clarifying details within well-established policies, procedures and standards.
  • Ability to communicate clearly and effectively, both orally and in writing, by using correct English grammar, spelling, and punctuation.
  • Ability to establish and maintain tactful, courteous, and effective working relationships with those contacted in the course of work, including the general public.
  • Ability to type accurately at a speed of at least 25 words per minute.

PHYSICAL DEMANDS
The work is sedentary work which requires exerting up to 10 pounds of force. Work requires the ability to exert light physical effort which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight. Tasks may involve extended periods of time at a keyboard or work station. Some tasks require the ability to perceive and discriminate visual cues or signals. Some tasks require the ability to communicate orally. WORK
ENVIRONMENT
Work is performed in an office environment. Essential functions are regularly performed without exposure to adverse environmental conditions.
The City of Fairburn is an Equal Opportunity Employer. To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. In compliance with the American Disabilities Act (ADA) reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential job functions. Prospective and current employees are encouraged to discuss accommodations with the employer.