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Utility Customer Service Jobs in Tennessee (NOW HIRING)

Compass Group

SUPPORT SERVICES-UTILITY

Nashville, TN · On-site

$20/hr

Previous support services utility experience preferred, but not required. * Perks: Willing to train ... Provides quality customer service through one-on-one attention to detail. * Ensures highest ...

USIC

Utility Locator

Franklin, TN · On-site

$20/hr

... services, performing more than 84 million locates each year for the more than 1,400 ... Able to communicate clearly with colleagues, customers, contractors, and homeowners. We are an ...

USIC

Utility Locator

Nashville, TN · On-site

$20/hr

... services, performing more than 84 million locates each year for the more than 1,400 ... Able to communicate clearly with colleagues, customers, contractors, and homeowners. We are an ...

USIC

Utility Locator

Memphis, TN · On-site

$20/hr

... services, performing more than 84 million locates each year for the more than 1,400 ... Able to communicate clearly with colleagues, customers, contractors, and homeowners. We are an ...

USIC

Utility Locator

Murfreesboro, TN

$20/hr

... services, performing more than 84 million locates each year for the more than 1,400 ... Able to communicate clearly with colleagues, customers, contractors, and homeowners. We are an ...

USIC

Utility Locator

Murfreesboro, TN · On-site

$20/hr

... services, performing more than 84 million locates each year for the more than 1,400 ... Able to communicate clearly with colleagues, customers, contractors, and homeowners. We are an ...

USIC

Utility Locator

Murfreesboro, TN · On-site

$20/hr

... services, performing more than 84 million locates each year for the more than 1,400 ... Able to communicate clearly with colleagues, customers, contractors, and homeowners. We are an ...

USIC

Utility Locator

Knoxville, TN · On-site

$20/hr

... services, performing more than 84 million locates each year for the more than 1,400 ... Able to communicate clearly with colleagues, customers, contractors, and homeowners. We are an ...

USIC

Utility Locator

Franklin, TN

$20/hr

... services, performing more than 84 million locates each year for the more than 1,400 ... Able to communicate clearly with colleagues, customers, contractors, and homeowners. We are an ...

USIC

Utility Locator

Nashville, TN

$20/hr

... services, performing more than 84 million locates each year for the more than 1,400 ... Able to communicate clearly with colleagues, customers, contractors, and homeowners. We are an ...

USIC

Utility Locator

Knoxville, TN

$20/hr

... services, performing more than 84 million locates each year for the more than 1,400 ... Able to communicate clearly with colleagues, customers, contractors, and homeowners. We are an ...

USIC

Utility Locator

Franklin, TN · On-site

$20/hr

... services, performing more than 84 million locates each year for the more than 1,400 ... Able to communicate clearly with colleagues, customers, contractors, and homeowners. We are an ...

USIC

Utility Locator

Nashville, TN · On-site

$20/hr

... services, performing more than 84 million locates each year for the more than 1,400 ... Able to communicate clearly with colleagues, customers, contractors, and homeowners. We are an ...

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Showing results 41-60

All JobsUtility Customer Service JobsUtility Customer Service Jobs in Tennessee

Utility Customer Service information

See Tennessee salary details

$11

$21

$34

How much do utility customer service jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for utility customer service in Tennessee is $21.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.72 and $27.07 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in utility customer service, and why are they important?

A Utility Customer Service professional should possess strong communication skills, problem-solving abilities, and a customer-focused mindset, often with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, utility billing systems, and call center technologies is typically required. Attention to detail, patience, and the ability to handle stressful situations with professionalism will help candidates excel in this role. These skills are critical for efficiently resolving customer inquiries, maintaining positive relationships, and ensuring smooth utility service operations.

What are considered utility customer service jobs?

Utility customer service jobs involve assisting customers with billing, service inquiries, and account management for utility companies such as electricity, water, gas, or telecommunications providers. These roles often require strong communication skills, familiarity with billing software, and the ability to resolve customer issues efficiently.

What is a utility customer service?

A Utility Customer Service job involves assisting customers with inquiries related to their utility accounts, such as billing, payments, service requests, and outages. Representatives handle phone calls, emails, and in-person visits to ensure customer concerns are resolved efficiently. They may also provide information about rates, energy-saving programs, and account management options. Strong communication and problem-solving skills are essential for success in this role.

What are some typical daily tasks for someone working in utility customer service?

As a Utility Customer Service representative, you can expect to handle a variety of daily tasks such as answering customer inquiries about billing, starting or stopping utility services, processing payments, and troubleshooting service issues. You will often work with specialized software to manage customer accounts and interact through phone, email, or online chat. Collaboration with field technicians or other departments may be required to resolve technical problems or update service orders. This role requires balancing multiple priorities and maintaining a positive attitude even during high call volumes. Gaining experience in this position can lead to advancement opportunities in customer service management or other areas within the utility company.

What are popular job titles related to Utility Customer Service jobs in Tennessee? For Utility Customer Service jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Utility Customer Service jobs in Tennessee look for? The top searched job categories for Utility Customer Service jobs in Tennessee are:
Utility Customer Service jobs near you
Infographic showing various Utility Customer Service job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $45,396 per year, or $21.8 per hour.

SUPPORT SERVICES-UTILITY

Compass Group

Nashville, TN • On-site

$20/hr

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

Compass Group rating

6.4

Company rating: 6.4 out of 10

Based on 1,088 frontline employees who took The Breakroom Quiz

339th of 485 rated business services

Job description

  • We are hiring immediately for part time SUPPORT SERVICES-UTILITY positions.
  • Address: St. Thomas West - 4220 Harding Road, Nashville, TN 37205. Note: online applications accepted only.
  • Schedule: Part time schedules; Hours may vary, Saturday, Sunday, and Monday. Three days a week. More details upon interview.
  • Requirement: Previous support services utility experience preferred, but not required.
  • Perks: Willing to train!
  • Pay Range: $18.00 per hour to $20.00 per hour.

If serving others is in your blood and you thrive on helping people heal, TouchPoint is the place for you! As part of Compass Healthcare, we care deeply for people, build belonging, and serve with detail, quality, and excellence to set the stage for healing.
We're TouchPoint Support Services, and our mission is to serve up hospitality for patients, families, and visitors at Ascension Health hospitals across the U.S. From meals to facilities to patient support, our work creates moments that matter. This takes a big heart, a commitment to do the right thing, and the belief that together we can achieve more than we ever could alone. We empower and uplift each other, grow in our careers, and have fun while supporting the mission to improve the health of the poor and vulnerable.
We asked some of our associates why they love working for Touchpoint. Click here to see what they said!
Job Summary
Summary: Ensures sanitary kitchen, galley and / or other common areas. Maintains kitchen and / or general work areas, equipment, and utensils in clean and orderly condition.
Essential Duties and Responsibilities:
  • Provides quality customer service through one-on-one attention to detail.
  • Ensures highest sanitary standards are maintained in accordance with company, client and government requirements.
  • Plans cleaning and work schedules.
  • Advises management of purchasing needs with a focus on minimizing waste and avoiding product shortages.
  • Ensures good order and maintenance of all equipment; immediately reports deficiencies to supervisor.
  • Sorts, counts, folds, marks and carries linens; makes beds.
  • Cleans lobbies, lounges, restrooms, corridors, elevators and stairways.
  • Sweeps, scrubs, waxes and polishes floors.
  • Transports trash to disposal area.
  • Replenishes bathroom supplies.
  • Inventories stock to ensure adequate supplies.
  • Cleans and sanitizes galley and dining areas.
  • Breaks down and cleans steam table.
  • Washes pots, pans, dishes and utensils.
  • Refills condiments and stock as needed.
  • Preps food when applicable.
  • Makes and/or fills coffee, juice, tea and other available beverages.
  • Contributes to the team; exhibits professionalism with customers, fellow employees and others.
  • Performs other duties as assigned.

Associates at Touchpoint are offered many fantastic benefits.
Both full-time and part-time positions offer the following benefits to associates:
  • Retirement Plan
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

In addition, full-time positions also offer the following benefits to associates:
  • Medical
  • Dental
  • Vision
  • Life Insurance/AD
  • Disability Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Touchpoint.pdf
About Compass Group: Achieving leadership in the foodservice industry
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/
Applications are accepted on an ongoing basis.
Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.
Touchpoint maintains a drug-free workplace.

What Compass Group employees say

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