... utility accounts. In this role, you will assist customers with questions regarding their gas bills ... This is a remote position for those that reside in = AL, GA, ID, IA, IN, KS, LA, MI, MS, NV, NC, ND ...
... utility accounts. In this role, you will assist customers with questions regarding their gas bills ... This is a remote position for those that reside in = AL, GA, ID, IA, IN, KS, LA, MI, MS, NV, NC, ND ...
Utility billing knowledge. * Financial/Accounting knowledge. * Previous project management ... Remote work and more! About inHance: With over 35 years of experience in the utility industry, we ...
Utility billing knowledge. * Financial/Accounting knowledge. * Previous project management ... Remote work and more! About inHance: With over 35 years of experience in the utility industry, we ...
Utility billing knowledge. * Financial/Accounting knowledge. * Previous project management ... Remote work and more! About inHance: With over 35 years of experience in the utility industry, we ...
Utility billing knowledge. * Financial/Accounting knowledge. * Previous project management ... Remote work and more! About inHance: With over 35 years of experience in the utility industry, we ...
This remote role welcomes candidates anywhere in Canada and the US. Travel is required as needed ... utilities, public sector, or regulated industries * Familiarity with CIS, billing, AMI, or customer ...
This remote role welcomes candidates anywhere in Canada and the US. Travel is required as needed ... utilities, public sector, or regulated industries * Familiarity with CIS, billing, AMI, or customer ...
This remote role welcomes candidates anywhere in Canada and the US. Travel is required as needed ... utilities, public sector, or regulated industries * Familiarity with CIS, billing, AMI, or customer ...
This remote role welcomes candidates anywhere in Canada and the US. Travel is required as needed ... utilities, public sector, or regulated industries * Familiarity with CIS, billing, AMI, or customer ...
This remote role welcomes candidates anywhere in Canada and the US. Travel is required as needed ... utilities, public sector, or regulated industries * Familiarity with CIS, billing, AMI, or customer ...
This remote role welcomes candidates anywhere in Canada and the US. Travel is required as needed ... utilities, public sector, or regulated industries * Familiarity with CIS, billing, AMI, or customer ...
Understand clients' utility business processes, including customer service, billing, collections ... Remote work and more! About Cayenta: Cayenta is a leading provider of enterprise resource ...
Understand clients' utility business processes, including customer service, billing, collections ... Remote work and more! About Cayenta: Cayenta is a leading provider of enterprise resource ...
... billing and utility operations for electric, water, gas, wastewater, solid waste, and property ... remote
... billing and utility operations for electric, water, gas, wastewater, solid waste, and property ... remote
... billing and utility operations for electric, water, gas, wastewater, solid waste, and property ... remote
... billing and utility operations for electric, water, gas, wastewater, solid waste, and property ... remote
... billing and utility operations for electric, water, gas, wastewater, solid waste, and property ... remote
... billing and utility operations for electric, water, gas, wastewater, solid waste, and property ... remote
Telecommunication companies of all sizes across the United States use MACC's billing system. Our ... in utility, local government, school districts, public safety, and healthcare software verticals.
Telecommunication companies of all sizes across the United States use MACC's billing system. Our ... in utility, local government, school districts, public safety, and healthcare software verticals.
Telecommunication companies of all sizes across the United States use MACC's billing system. Our ... in utility, local government, school districts, public safety, and healthcare software verticals.
Telecommunication companies of all sizes across the United States use MACC's billing system. Our ... in utility, local government, school districts, public safety, and healthcare software verticals.
Kansas- SHARED LIVING CONTRACTOR
Columbus, KS · Remote
$47K - $69K/hr
The client would live in your home and pay toward rent/utilities/food/etc. You would provide ... Remote
Kansas- SHARED LIVING CONTRACTOR
Columbus, KS · Remote
$47K - $69K/hr
The client would live in your home and pay toward rent/utilities/food/etc. You would provide ... Remote
Utility Billing Remote information
What is a utility billing remote?
A Utility Billing Remote job involves managing the billing processes for utility services such as water, electricity, or gas while working remotely. Professionals in this role handle tasks like generating invoices, processing payments, resolving customer billing inquiries, and maintaining customer account records. This position typically requires strong attention to detail, good communication skills, and familiarity with billing software. Remote utility billing specialists often communicate with customers and team members via phone, email, or online platforms. The role enables companies to efficiently manage billing operations while offering employees the flexibility to work from home.
How does a utility billing remote specialist typically collaborate with on-site teams and resolve customer account issues?
As a remote Utility Billing specialist, you’ll frequently interact with on-site colleagues such as customer service representatives, field technicians, and supervisors via email, phone, and collaboration platforms. When resolving customer account issues, you may need to coordinate with these teams to verify meter readings, investigate discrepancies, or facilitate service changes. Clear communication and responsiveness are essential, as you’ll often serve as the liaison between customers and field staff. Regular virtual meetings and shared digital tools help ensure seamless teamwork and accurate billing outcomes.
What are the key skills and qualifications needed to thrive as a utility billing remote specialist, and why are they important?
To thrive as a Utility Billing Remote Specialist, you need strong numerical accuracy, attention to detail, and experience with billing processes, often supported by a high school diploma or equivalent. Familiarity with utility billing software (such as Tyler Technologies or Munis), Microsoft Excel, and customer management systems is typically required. Excellent communication, problem-solving abilities, and self-motivation are important soft skills for remote work and customer interactions. These skills and tools ensure accurate billing, timely issue resolution, and effective service delivery in a remote environment.
What is the difference between Utility Billing Remote vs Utility Customer Service Representative?
| Aspect | Utility Billing Remote | Utility Customer Service Representative |
|---|---|---|
| Credentials | High school diploma or equivalent; basic computer skills | High school diploma or equivalent; customer service experience |
| Work Environment | Remote, home-based | Office or call center, on-site or remote |
| Industry Usage | Billing, finance, utility companies | Utility companies, customer support roles |
| Job Focus | Processing utility bills, payments, account management | Assisting customers, resolving billing issues, inquiries |
Utility Billing Remote primarily involves managing billing processes and payments remotely, while Utility Customer Service Representatives focus on assisting customers with inquiries and issues, often in a call center environment. Both roles require customer service skills, but the remote billing position emphasizes administrative tasks and technical proficiency in billing systems.
What are popular job titles related to Utility Billing Remote jobs in Kansas?
For Utility Billing Remote jobs in Kansas, the most frequently searched job titles are:
What job categories do people searching Utility Billing Remote jobs in Kansas look for?
The top searched job categories for Utility Billing Remote jobs in Kansas are:
$14/hr
Full-time
Posted 6 days ago
Job description
Five Star Solutions is looking for friendly, dependable Customer Service Representatives to support customers with their natural gas utility accounts. In this role, you will assist customers with questions regarding their gas bills, payments, account information, and general account-related concerns.
The ideal candidate is patient, professional, and comfortable assisting customers with billing and account issues while providing a positive customer experience.
This is a remote position for those that reside in = AL, GA, ID, IA, IN, KS, LA, MI, MS, NV, NC, ND, OH, OK, PA, SC, SD, TX, TN, UT, VA, WV, WI, WY
Responsibilities
- Assist customers with questions regarding their natural gas bills and account balances
- Process and assist with customer payments
- Research and resolve account-related issues
- Explain billing information, charges, and payment options clearly
- Update and maintain accurate customer account information
- Handle customer questions and concerns professionally and efficiently
- Follow established procedures and privacy requirements
- Document customer interactions accurately
- Escalate issues when additional assistance or authorization is required
- Provide excellent customer service on every interaction
Qualifications
- 1 year Previous customer service, call center, or office experience preferred
- Strong verbal and written communication skills
- Comfortable working with billing and account information
- Strong attention to detail
- Ability to navigate multiple computer systems
- Professional and empathetic approach to customer concerns
- Reliable attendance and punctuality
- Ability to work independently and as part of a team
- Comfortable handling potentially difficult customer interactions
- Must be comfortable cross training on other accounts
$14 - $14 an hour
Starting pay - $14/hr plus shift differential(extra $1/hr nights & wkds)
Working hours between- 7:00am-9:00pm (CST) ; Work Days - M-F
Paid Training - typically 1 week in length from 8:00am-5:00pm Mon-Fri (CST)
Status - Full Time 40 hours, Benefit eligible 1st of month after 60 days
Five Star Solutions values diversity and is committed to cultivating a professional, diverse workforce by hiring the best people available and providing the best service possible to our customers. Five Star is an EOE/Veterans/Disabled/LGBT employer and participates in the E-verify program.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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