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Usps Customer Service Jobs in Virginia (NOW HIRING)

ECS

UI/UX Designer

Arlington, VA · On-site

$100K - $120K/yr

Postal Service Office of Inspector General (OIG) External Services Directorate, responsible for ... This position requires working onsite 4 days a week at out USPS customer site in Arlington, VA.

ECS

UI/UX Analyst

Arlington, VA · On-site

$110K - $130K/yr

Customer service skills - you are experienced in placing the customer at the center of decision ... This position requires working onsite 4 days a week at out USPS customer site in Arlington, VA.

ECS

Full Stack Developer

Arlington, VA · On-site

$100K - $120K/yr

This position requires working onsite 4 days a week at out USPS customer site in Arlington, VA ... Monolith, Microservices, Serverless, Service Mesh)

MDW Associates

UI/UX Designer

Arlington, VA · Hybrid

... our USPS customer site in Arlington, VA. The UI/UX Designer may perform a combination of some or all of the following duties: * Serve as a designer in the U.S. Postal Service Office of Inspector ...

MDW Associates

UI/UX Designer

Arlington, VA · On-site

$100K - $120K/yr

... our USPS customer site in Arlington, VA. The UI/UX Designer may perform a combination of some or all of the following duties: * Serve as a designer in the U.S. Postal Service Office of Inspector ...

MDW Associates

UI/UX Designer

Arlington, VA · On-site

$100K - $120K/yr

... at our USPS customer site in Arlington, VA.The UI/UX Designer may perform a combination of some or all of the following duties:Serve as a designer in the U.S. Postal Service Office of Inspector ...

ECS

UI/UX Designer with Security Clearance

Arlington, VA · On-site

$100K - $120K/yr

Postal Service Office of Inspector General (OIG) External Services Directorate, responsible for ... This position requires working onsite 4 days a week at out USPS customer site in Arlington, VA.

ECS

UI/UX Analyst with Security Clearance

Arlington, VA · On-site

$110K - $130K/yr

Customer service skills - you are experienced in placing the customer at the center of decision ... This position requires working onsite 4 days a week at out USPS customer site in Arlington, VA.

ECS

Senior Databricks Migration Engineer

Arlington, VA · On-site

$130K - $158K/yr

ECS is seeking a Senior Databricks Migration Engineer to work onsite for the US Postal Services ... This position requires working onsite 4 days a week at out USPS customer site in Arlington, VA.

MDW Associates

UI/UX Analyst

Arlington, VA · On-site

$110K - $130K/yr

... Services' Inspector General's Office (OIG).This position is on-site 4 days a week at our USPS customer site in Arlington, VA.The UI/UX Analyst may perform a combination of some or all of the ...

MDW Associates

Full Stack Developer

Arlington, VA · On-site

$100K - $120K/yr

This position is onsite 4 days a week at our USPS customer site in Arlington, VA.The Full Stack ... Monolith, Microservices, Serverless, Service Mesh).Desired Experience/Skills:Familiarity with Agile ...

MDW Associates

UI/UX Analyst

Arlington, VA · On-site

$110K - $130K/yr

... Services' Inspector General's Office (OIG). This position is on-site 4 days a week at our USPS customer site in Arlington, VA. The UI/UX Analyst may perform a combination of some or all of the ...

MDW Associates

Full Stack Developer

Arlington, VA · On-site

This position is onsite 4 days a week at our USPS customer site in Arlington, VA. The Full Stack ... Monolith, Microservices, Serverless, Service Mesh). Desired Experience/Skills: * Familiarity with ...

MDW Associates

UI/UX Analyst

Arlington, VA

$133K/yr

... Services' Inspector General's Office (OIG). This position is on-site 4 days a week at our USPS customer site in Arlington, VA. The UI/UX Analyst may perform a combination of some or all of the ...

MDW Associates

Full Stack Developer

Arlington, VA · On-site

$100K - $120K/yr

This position is onsite 4 days a week at our USPS customer site in Arlington, VA. The Full Stack ... Monolith, Microservices, Serverless, Service Mesh). Desired Experience/Skills: * Familiarity with ...

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How much do usps customer service jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for usps customer service in Virginia is $18.64, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.72 per hour, depending on experience, location, and employer.

What is a USPS Customer Service?

A USPS Customer Service job involves assisting customers with mailing needs, tracking packages, resolving delivery issues, and answering inquiries about postal services. Representatives may work at post offices, call centers, or online support to ensure efficient and satisfactory customer experiences. Strong communication, problem-solving skills, and knowledge of USPS policies are essential for success in this role.

What does a USPS Customer Service do?

A typical day for a USPS Customer Service representative involves assisting customers with mailing packages, processing shipments, selling postal products, and answering questions about services and delivery options. You may also resolve delivery issues, help track packages, handle complaints, and manage transactions via point-of-sale systems. The work environment is fast-paced and highly interactive, requiring constant communication with customers and coordination with other USPS staff. Over time, you can expect to develop comprehensive postal knowledge, improve problem-solving abilities, and potentially advance to supervisory or specialized customer service roles.

What are the key skills and qualifications needed to thrive in the USPS Customer Service position?

To thrive as a USPS Customer Service representative, you need strong communication abilities, problem-solving skills, basic computer literacy, and a high school diploma or equivalent. Familiarity with USPS point-of-sale systems, mail tracking tools, and shipping platforms is typically required. Patience, professionalism, and the ability to remain calm under pressure help individuals excel when assisting diverse customers. These skills ensure accurate service delivery, positive customer experiences, and efficient handling of postal inquiries and transactions.

What's the easiest USPS customer service job to get?

The entry-level USPS customer service position, such as a Customer Service Associate, is generally the easiest to obtain. These roles typically require a high school diploma or equivalent and involve basic communication and computer skills, with minimal prior experience needed.

What are the most commonly searched types of Usps Customer Service jobs in Virginia?

The most popular types of Usps Customer Service jobs in Virginia are:

What are popular job titles related to Usps Customer Service jobs in Virginia?

For Usps Customer Service jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Usps Customer Service jobs in Virginia look for?

The top searched job categories for Usps Customer Service jobs in Virginia are:

What cities in Virginia are hiring for Usps Customer Service jobs?

Cities in Virginia with the most Usps Customer Service job openings:

Usps Customer Service jobs near you
Infographic showing various Usps Customer Service job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $38,762 per year, or $18.6 per hour.

UI/UX Designer

ECS

Arlington, VA • On-site

$100K - $120K/yr

Full-time

Re-posted 6 days ago

Job description

ECS is seeking a UX / UI Web Designer to design the UI architecture, interface, and interaction flow of new web and on-device software applications to include the wireframes, mock-ups and process flows. This position works for the US Postal Services' Inspector General's Office (OIG) at our Arlington, VA office.
Please Note: This position is contingent upon additional funding and requires a Public Trust background investigation. This entails an in-depth background check & either US Citizenship or Permanent Resident (Green Card) status.
Responsibilities include:
  • Will serve as a designer in the U.S. Postal Service Office of Inspector General (OIG) External
    Services Directorate, responsible for user experience and interface design
  • Quickly yet thoroughly create process flows, wireframes, and visual design mockups as needed to
    effectively conceptualize and communicate detailed interaction behaviors
  • Develop and maintain detailed user-interface specifications
  • Engage with stakeholders to do evaluation of needs, goals, mission, values, and overall
    objectives of site
  • Solicit and incorporate feedback from CIGIE/USPS OIG/IG Community subject matter and technical
    experts throughout the engagement.
  • Leverage the U.S. design standards to the greatest extent possible
  • Limit custom coding to the greatest extent possible to promote efficient knowledge-transfer and
    cost-effective in-house maintenance
  • Throughout development, when significant design choices are required, develop multiple concepts
    for feedback from CIGIE/USPS OIG/IG Community POCs
  • Create user-centered designs for software projects by considering customer feedback
  • Design the UI architecture, interface, and interaction flow of new web and on-device software applications
  • Create and evaluate interaction models, user task flows, screen designs, and UI details that promote ease of use and
  • optimize the user experience
  • Breakdown complex requirements and concepts into well-thought visual designs and workflows
  • Participates in testing, validating own and others' functionality
  • Modernize and improve existing graphics, fonts, and other design elements, with the goal of achieving a modern looking website

  • At least 5 years of experience as a user experience designer, interaction designer, information
    architect, or similar role
  • Conceptual understanding of User Interface Design and the Design Process
  • Intermediate to advanced user of Adobe Creative Suite (or other designer tools)
  • Intermediate level of HTML, CSS and Bootstrap
  • Basic JavaScript skills
  • Understanding of Less and Sass
  • Understanding of responsive design and touch interface interaction techniques and be in sync with recent design standards and trends
  • Understanding of the limitations of web and mobile, with approaches/ideas to flex those boundaries. A solid portfolio of work demonstrating experience creating great user-centered design solutions across multiple interfaces and screen sizes
  • Ability to work collaboratively with developers, project managers, and cross-functional teams to ensure that designs are successfully created and implemented to achieve the user goals
  • Experience creating UI specs & wireframes. Flexibility and willingness to move from idea, to whiteboard, to execution quickly and provide choices to stakeholders
  • Experience in proposing and executing new interactive graphics based on existing data, with the goal of making the data already collect more accessible and interactive
  • Ability to improve the "user paths" on the site, ensuring that users' destinations can be reached in a minimum of clicks

Note: This position requires working onsite 4 days a week at out USPS customer site in Arlington, VA.
Salary Range: $100,000 - $120,000 annually
General Description of Benefits

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