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Usps Customer Service information

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How much do usps customer service jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for usps customer service in Ohio is $17.87, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.90 per hour, depending on experience, location, and employer.

What is a USPS Customer Service?

A USPS Customer Service job involves assisting customers with mailing needs, tracking packages, resolving delivery issues, and answering inquiries about postal services. Representatives may work at post offices, call centers, or online support to ensure efficient and satisfactory customer experiences. Strong communication, problem-solving skills, and knowledge of USPS policies are essential for success in this role.

What does a USPS Customer Service do?

A typical day for a USPS Customer Service representative involves assisting customers with mailing packages, processing shipments, selling postal products, and answering questions about services and delivery options. You may also resolve delivery issues, help track packages, handle complaints, and manage transactions via point-of-sale systems. The work environment is fast-paced and highly interactive, requiring constant communication with customers and coordination with other USPS staff. Over time, you can expect to develop comprehensive postal knowledge, improve problem-solving abilities, and potentially advance to supervisory or specialized customer service roles.

What are the key skills and qualifications needed to thrive in the USPS Customer Service position?

To thrive as a USPS Customer Service representative, you need strong communication abilities, problem-solving skills, basic computer literacy, and a high school diploma or equivalent. Familiarity with USPS point-of-sale systems, mail tracking tools, and shipping platforms is typically required. Patience, professionalism, and the ability to remain calm under pressure help individuals excel when assisting diverse customers. These skills ensure accurate service delivery, positive customer experiences, and efficient handling of postal inquiries and transactions.

What's the easiest USPS customer service job to get?

The entry-level USPS customer service position, such as a Customer Service Associate, is generally the easiest to obtain. These roles typically require a high school diploma or equivalent and involve basic communication and computer skills, with minimal prior experience needed.

What are popular job titles related to Usps Customer Service jobs in Ohio?

For Usps Customer Service jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Usps Customer Service jobs in Ohio look for?

The top searched job categories for Usps Customer Service jobs in Ohio are:

What cities in Ohio are hiring for Usps Customer Service jobs?

Cities in Ohio with the most Usps Customer Service job openings:

Usps Customer Service jobs near you
Infographic showing various Usps Customer Service job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, and 5% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $37,170 per year, or $17.9 per hour.

Construction Project Manager- Repairs and Alternations-26-00066J

Columbus, OH • On-site

MBAcsi
See more jobs at MBAcsiexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago

Job description

MBA Consulting Services, Inc. is seeking a skilled Project Manager (Architect/Engineer) to lead small design and construction projects for the United States Postal Service's (USPS) Facilities Repair & Alterations organization. This role is ideal for professionals with expertise in architecture, engineering, or construction management who thrive in balancing technical and administrative tasks across a wide range of facility initiatives. You will play a key role in ensuring USPS facilities remain functional, efficient, and modernized to support critical operations. Experience in supporting Federal Government or commercial facilities preferred. Residential facilities experience only will not be accepted.

This position offers a dynamic work environment where you will directly contribute to projects that enhance USPS operations nationwide. As a Project Manager, you'll gain valuable experience working on impactful facility projects while building a career with a respected federal contractor. If you're ready to bring your expertise and leadership skills to a role that makes a difference, we encourage you to apply!

The position will initially require on-site work at a USPS customer location for several months, with flexibility for 1 day of telework once established. Occasional travel may be required to oversee multiple projects.

Responsibilities

  • Manage design and construction projects, including minor construction, facility repairs, and system alterations (e.g., electrical, HVAC).
  • Collaborate with building vendors, contractors, and USPS teams to ensure projects are delivered on schedule and within budget.
  • Provide technical guidance to contractors, team leaders, and staff throughout the project lifecycle.
  • Set project deadlines, assign responsibilities, and monitor progress to ensure successful completion.
  • Conduct feasibility studies, cost analyses, and problem resolutions for construction systems and equipment.
  • Prepare engineering proposals with justifications, including evaluating alternatives for facilities and systems.
  • Draft and review requests for proposals (RFPs), including specifications, drawings, and bid evaluations.
  • Analyze technical and economic data to recommend options that optimize facility performance.
  • Attend project meetings (preconstruction, progress, and final acceptance) and conduct site inspections to verify compliance with contract requirements.

Requirements

Basic Qualifications

  • Bachelor's degree in Architecture, Engineering (Civil, Structural, Mechanical, Electrical), or Construction Management.
    • Engineering degrees must be from ABET-accredited programs.
  • 3-7 years of experience in commercial facility maintenance or construction project management.
  • Proficiency with MS Office Suite (Word, Excel, Outlook).
  • Computer and reliable Wi-Fi for telework.
  • Ability to travel as needed.
  • Must pass a pre-employment background check and drug test.
  • Eligible to obtain a Public Trust clearance.

Preferred Qualifications

  • Experience with facility alterations or minor construction preferred.
  • Prior experience supporting federal government or USPS facility projects.
  • Strong knowledge of building codes, accessibility standards, and construction safety practices.
  • Demonstrated ability to manage multiple projects simultaneously in fast-paced environments.
  • Exceptional communication and relationship-building skills with contractors, vendors, and clients.

MBA CSi is an Equal Opportunity Employer.
Women, minorities, veterans, and individuals with disabilities are encouraged to apply.

Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (Safe Harbor 401k)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Short Term & Long Term Disability
  • Training & Development

Apply