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Usher Positions Jobs (NOW HIRING)

POSITION: Usher FACILITY: Pensacola Saenger Theatre DEPARTMENT: Event Services REPORTS TO: FOH Coordinator or Designee FLSA STATUS: Part-Time, Hourly, Non-Exempt LEGENDS GLOBAL Legends Global is the ...

POSITION: Usher FACILITY: Pensacola Saenger Theatre DEPARTMENT: Event Services REPORTS TO: FOH Coordinator or Designee FLSA STATUS: Part-Time, Hourly, Non-Exempt LEGENDS GLOBAL Legends Global is the ...

This position is responsible for maintaining the cleanliness of the theaters after each movie and ensuring the theater is ready for guests to arrive for the next showing. The Usher is also ...

LTE Usher

Madison, WI · On-site

$19.66/hr

Non-Exempt Bargaining Unit: 65 Description The Dane County Alliant Energy Center has two (2) vacancies for Limited Term Employee Usher positions. Limited Term employees are limited to 1,200 hours in ...

Usher

Chicago, IL · On-site

$17.55/hr

This is a high-level customer service-oriented position. DUTIES AND RESPONSIBILITIES: * Provide ... Usher jobs are union-contracted positions; employees are required to join the Service Employees ...

Usher

Houston, TX · On-site

This position is responsible for maintaining the cleanliness of the theaters after each movie and ensuring the theater is ready for guests to arrive for the next showing. The Usher is also ...

Once you've had a chance to explore our current open positions, apply to the ones you feel best suit you, as an applicant, you can always see your application status in your profile. Job Title:Usher ...

Usher

Anaheim, CA · On-site

$19.50/hr

Once you've had a chance to explore our current open positions, apply to the ones you feel best ... Usher Pay Details: The starting hourly rate for this position is $19.50 per hour. The Honda Center ...

This position is responsible for maintaining the cleanliness of the theaters after each movie and ensuring the theater is ready for guests to arrive for the next showing. The Usher is also ...

This position is responsible for maintaining the cleanliness of the theaters after each movie and ensuring the theater is ready for guests to arrive for the next showing. The Usher is also ...

Usher

Austin, TX · On-site

This position is responsible for maintaining the cleanliness of the theaters after each movie and ensuring the theater is ready for guests to arrive for the next showing. The Usher is also ...

This position is responsible for maintaining the cleanliness of the theaters after each movie and ensuring the theater is ready for guests to arrive for the next showing. The Usher is also ...

This position is responsible for maintaining the cleanliness of the theaters after each movie and ensuring the theater is ready for guests to arrive for the next showing. The Usher is also ...

This position is responsible for maintaining the cleanliness of the theaters after each movie and ensuring the theater is ready for guests to arrive for the next showing. The Usher is also ...

Usher

Kyle, TX · On-site

$7.50 - $8.50/hr

This position is responsible for maintaining the cleanliness of the theaters after each movie and ensuring the theater is ready for guests to arrive for the next showing. The Usher is also ...

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Usher Positions information

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How much do usher positions jobs pay per hour?

As of Jul 23, 2026, the average hourly pay for usher positions in the United States is $16.26, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $18.03 per hour, depending on experience, location, and employer.

What are usher positions?

Usher positions refer to roles typically found in theaters, stadiums, concert halls, and other event venues. Ushers are responsible for guiding guests to their seats, checking tickets, providing information, and ensuring the safety and comfort of attendees. They may also assist with crowd control, answer questions about the venue, and help enforce venue policies. Ushers play a crucial part in creating a positive experience for visitors and maintaining order during events.

What are the different positions in theatre?

In theatre, common positions include ushers, who assist audience members and ensure safety; stagehands, who manage scene changes and equipment; and front-of-house staff, responsible for ticketing and customer service. Each role requires specific skills and may involve working in a team environment during performances and rehearsals.

What is an usher position?

An usher position involves assisting guests at events or venues by guiding them to their seats, providing information, and ensuring safety and order. Ushers typically work in theaters, concert halls, sports arenas, and similar settings, often requiring good communication skills and a friendly demeanor.

What are some common challenges faced by ushers during large events, and how can they prepare for them?

Ushers at large events often encounter challenges such as managing large crowds, providing clear directions in noisy environments, and addressing guest concerns quickly. Preparation includes familiarizing yourself with the venue layout, event schedule, and emergency procedures. Strong communication skills and a calm demeanor are essential for effectively assisting guests, resolving seating issues, and maintaining order. Teamwork is also crucial, as ushers frequently coordinate with security and event staff to ensure a smooth experience for all attendees.

What are the key skills and qualifications needed to thrive as an Usher, and why are they important?

To excel as an Usher, you need strong customer service skills, attention to detail, and basic literacy, often supported by a high school diploma or equivalent. Familiarity with ticket scanning devices, venue seating software, and safety procedures is typically required. Outstanding communication, patience, and problem-solving abilities set top candidates apart in this role. These skills ensure guests have a positive experience, events run smoothly, and safety protocols are upheld.

What is the difference between Usher Positions vs Ticket Takers?

AspectUsher PositionsTicket Takers
ResponsibilitiesAssisting guests, guiding seating, providing event informationScanning tickets, verifying entry, managing entry points
Work EnvironmentEvent venues, theaters, sports arenasEntry points at events, theaters, stadiums
CredentialsCustomer service skills, sometimes basic security or safety trainingCustomer service skills, ticketing system familiarity
Employer & IndustryEvent venues, theaters, sports teamsEvent venues, theaters, stadiums

While both Usher Positions and Ticket Takers work at events and venues, Ushers focus on guest assistance and seating, whereas Ticket Takers primarily handle entry verification and ticket scanning. Understanding these differences helps job seekers target the right role based on their skills and interests.

What is the job description of an usher?

An usher is responsible for guiding and assisting guests at events or venues, including directing them to seats, providing information, and ensuring safety. They often check tickets, maintain order, and may handle crowd control using communication tools like radios. Good customer service skills and a professional appearance are important for this role.

What jobs do ushers do?

Ushers are responsible for guiding guests to their seats, checking tickets or passes, and providing assistance during events. They often work in theaters, concert halls, sports arenas, and other entertainment venues, requiring good communication skills and customer service. Ushers may also handle crowd control and ensure safety protocols are followed.
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What cities are hiring for Usher Positions jobs? Cities with the most Usher Positions job openings:
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Infographic showing various Usher Positions job openings in the United States as of July 2026, with employment types broken down into 50% Part Time, and 50% Temporary. Highlights an 100% In-person job distribution, with an average salary of $33,819 per year, or $16.3 per hour.
Usher

Part-time

Posted 15 days ago


ASM Global rating

6.6

Company rating: 6.6 out of 10

Based on 82 frontline employees who took The Breakroom Quiz

117th of 218 rated facilities management


Job description

POSITION: Usher
FACILITY: Pensacola Saenger Theatre
DEPARTMENT: Event Services
REPORTS TO: FOH Coordinator or Designee
FLSA STATUS: Part-Time, Hourly, Non-Exempt
LEGENDS GLOBAL
Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues.
The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you. Join us!
POSITION SUMMARY
The Usher is responsible for properly greeting and checking guests' tickets as they enter the seating and other areas of the facility. The Usher directs guests to their seats and to other services around the facility, including restrooms, concessions, first-aid, and other event-specific locations as directed by the Usher Supervisor and House Manager. This is a part-time, event-based, hourly position and assigned shifts may include days, nights, weekdays, weekends, and holidays.
ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Greet and interact with all guests in a welcoming and friendly manner.
  • Direct guests to their ticketed seats or to the appropriate seating section.
  • Ensure that only guests with the proper ticket are sitting in assigned section.
  • Answer guest questions with regard to event and facility, e.g., location of section, restrooms, concession stand, first-aid, etc.
  • Handle complaints, disturbances, or related problems with guests.
  • Forward complaint to supervisor or House Manager as applicable.
  • Ensure guests are following all venue and event policies and code of conduct requirements.
  • Keep aisles, concourses, and stairs clear of guests while event is in progress.
  • Monitor assigned area(s) for spills or situation requiring staff attention and report accordingly.
  • Perform other related duties as assigned by supervisor.

QUALIFICATIONS
To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND/OR EXPERIENCE
High school diploma or GED required
SKILLS AND ABILITIES
  • Excellent interpersonal and communication skills.
  • Must be personable and proactive in providing assistance to all guests with the highest level of customer service.
  • Must be able to work flexible hours including nights, weekends and holidays.
  • Must be able to work in a team environment, interacting with multiple departments.
  • Understand written and spoken English.
  • Must be able to communicate in a clear manner with guests and teammates.
  • Must be able to see and read small sized text on tickets (paper and electronic).

WORKING CONDITIONS
Location: Onsite at Pensacola Saenger Theatre in Pensacola, FL
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Works in a variety of environments, including but not limited to heights, elevators, darkened theatre, around crowds, loud noises, and flashing lights.
  • Ability to walk and/or stand for long periods of time, climb stairs, stoop, bend, and maneuver throughout the exterior and interior of the venue.
  • Able to navigate a variety of floor surfaces and areas, including walking up and down stairs.
  • Able to work extended and/or irregular hours including nights, weekends, and holidays.

NOTE:
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

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About ASM Global

Sourced by ZipRecruiter

ASM Global was formed in October 2019 from the merger of AEG Facilities, the global innovator in live entertainment venues, and SMG, the gold standard in event management. ASM Global is a venue management powerhouse that spans five continents, 14 countries and more than 300 of the world's most prestigious arenas, stadiums, convention and exhibit centers, and performing arts venues. As the world's most trusted venue manager, ASM Global provides venue strategy and management, sales, marketing, event booking and programming, construction and design consulting, and pre-opening services. Among the venues in our portfolio are landmark facilities such as McCormick Place & Soldier Field in Chicago, the Los Angeles Convention Center, Tele2 Arena in Stockholm, the Mercedes-Benz Superdome in New Orleans, the Shenzhen World Exhibition and Conference Centre in Shenzhen, China and Van Andel Arena, DeVos Place & DeVos Performance Hall in Grand Rapids, Michigan. ASM Global also offers food and beverage operations through its concessions and catering companies.

Industry

Arts, entertainment, and recreation

Company size

10,000+ Employees

Headquarters location

Los Angeles, CA, US

Year founded

2019