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Usher At Jobs (NOW HIRING)

ASM Global, the world leader in venue management, has an immediate opening for a Part-Time Usher at SNHU Arena . This position is an essential part of the guest services team, responsible for ...

Usher (U)

Manchester, NH · On-site

$15/hr

ASM Global, the world leader in venue management, has an immediate opening for a Part-Time Usher at SNHU Arena This position is an essential part of the guest services team, responsible for creating ...

Usher (U)

Manchester, NH · On-site

$15/hr

ASM Global, the world leader in venue management, has an immediate opening for a Part-Time Usher at SNHU Arena. This position is an essential part of the guest services team, responsible for creating ...

ASM GLOBAL, the leader in privately managed public facilities has an excellent and immediate opening for a Usher at the Oakland Arena and RingCentral Coliseum. Summary: The Usher is responsible for ...

Usher

Ashland, OR · On-site

$16.66/hr

Then join us as a Seasonal Usher at the Oregon Shakespeare Festival (OSF). We're seeking enthusiastic, customer-focused team members to help create a warm and inclusive audience experience across our ...

Usher (U)

Oakland, CA · On-site

$20/hr

ASM GLOBAL, the leader in privately managed public facilities has an excellent and immediate opening for a Usher at the Oakland Arena and RingCentral Coliseum. Summary: The Usher is responsible for ...

Usher (U)

Oakland, CA · On-site

$20/hr

ASM GLOBAL, the leader in privately managed public facilities has an excellent and immediate opening for a Usher at the Oakland Arena and RingCentral Coliseum. Summary: The Usher is responsible for ...

Do you love live theatre and helping people feel at home? Are you ready to guide, assist, and greet with a smile? Then join us as a Seasonal Usher at the Oregon Shakespeare Festival (OSF). We're ...

Do you love live theatre and helping people feel at home? Are you ready to guide, assist, and greet with a smile? Then join us as a Seasonal Usher at the Oregon Shakespeare Festival (OSF). We're ...

$16.90/hr

POSITION SUMMARY This position will greet and assist guest at events including answering questions ... Usher Supervisors when needed. * All other duties and responsibilities as assigned. WORKING ...

Usher / Ticket Taker

Fresno, CA · On-site

$16.90/hr

POSITION SUMMARY This position will greet and assist guest at events including answering questions ... Usher Supervisors when needed. * All other duties and responsibilities as assigned. WORKING ...

Usher / Ticket Taker

Fresno, CA · On-site

$16.90/hr

POSITION SUMMARY This position will greet and assist guest at events including answering questions ... Usher Supervisors when needed. * All other duties and responsibilities as assigned. WORKING ...

Usher

Troy, AL · On-site

Posting Details Position Information Posting Number SF1185P Position Title Usher Position Type ... at children shows and other theatre events. Minimum Qualifications 1. High school diploma or ...

Winning is an everyday thing at Legends Global. We have the best team members who understand every ... The Usher directs guests to their seats and to other services around the facility, including ...

Usher

New York, NY · On-site

$16.68/hr

At least 1 year of experience in a customer service environment * Excellent communication and guest service skills. * Passion for interactingwithand providing an inclusive,high qualityexperience for ...

Winning is an everyday thing at Legends Global. We have the best team members who understand every ... The Usher directs guests to their seats and to other services around the facility, including ...

Winning is an everyday thing at Legends Global. We have the best team members who understand every ... The Usher directs guests to their seats and to other services around the facility, including ...

As the Usher you will be responsible to provide an excellent experience to our guests by assisting ... Must be at least 16 years of age * Availability to work during holidays, nights, and weekends with ...

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Usher At information

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How much do usher at jobs pay per hour?

As of May 29, 2026, the average hourly pay for usher at in the United States is $16.26, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $18.03 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Usher, and why are they important?

To thrive as an Usher, you need strong customer service skills, attention to detail, and reliability, typically requiring a high school diploma or equivalent. Familiarity with ticketing systems, handheld scanners, and venue-specific software is often necessary. Excellent communication, patience, and a proactive approach help ushers create positive guest experiences and handle crowd management effectively. These skills ensure smooth event operations, enhance guest satisfaction, and contribute to a safe, organized environment.

What are some common challenges faced by ushers at large venues, and how can they be addressed?

Ushers at large venues often encounter challenges such as managing large crowds, handling difficult or upset guests, and ensuring everyone finds their correct seats efficiently. To address these, ushers are trained in effective communication, crowd management techniques, and conflict resolution. Working closely with security and other front-of-house staff, ushers can maintain a safe and welcoming environment while providing excellent customer service. Staying calm under pressure and being proactive in assisting guests are key strategies for success in this role.

What are ushers?

Ushers are staff members responsible for assisting guests and maintaining order at events such as theaters, concerts, sports games, or other public gatherings. Their duties typically include greeting attendees, checking tickets, showing people to their seats, providing information, and ensuring safety regulations are followed. Ushers play a key role in creating a positive experience for guests and helping events run smoothly. They may also assist in emergency situations and help with crowd control. Good communication and customer service skills are important for this role.

What is the difference between Usher At vs Ticket Seller?

AspectUsher AtTicket Seller
Primary RoleAssist guests, guide seating, ensure safetySell tickets, manage ticketing systems
Work EnvironmentEvent venues, theaters, stadiumsBox offices, event venues, theaters
CredentialsCustomer service skills, sometimes event-specific trainingBasic sales skills, cash handling, sometimes certification

While both roles serve event attendees, Ushers focus on guest assistance and safety during events, whereas Ticket Sellers handle ticket transactions. The roles often overlap in event venues but differ in primary responsibilities and required skills.

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Usher (U)

$15/hr

Part-time

Posted 19 days ago


ASM Global rating

6.4

Company rating: 6.4 out of 10

Based on 80 frontline employees who took The Breakroom Quiz

125th of 208 rated facilities management


Job description

Job Title: Usher/Ticket Taker

Employment Type: Part-Time

Pay Rate: $15 hourly

Facility: SNHU Arena

Summary:

ASM Global, the world leader in venue management, has an immediate opening for a Part-Time Usher at SNHU Arena. This position is an essential part of the guest services team, responsible for creating a safe, welcoming, and enjoyable environment for all guests. The Usher is responsible for properly greeting and checking guests' tickets as they enter seating and other areas of the facility. Ushers also direct guests to their seats and assist with wayfinding to services around the arena, including restrooms, concessions, first aid, and other event-specific locations, as directed by the Usher Supervisor and House Manager. Under direct supervision, the Usher ensures crowd flow, provides event information, and enforces venue policies to enhance the guest experience. This is a part-time, event-based, hourly position, and assigned shifts may include days, nights, weekdays, and weekends. Ideal candidates will have strong communication skills, a friendly and professional demeanor, and a commitment to delivering outstanding customer service in a fast-paced, live event setting.

Essential Duties and Responsibilities:

  • Greet all patrons upon entry to facility with excellent customer service.
  • Direct patrons to their correct location and/or seat in a courteous and efficient manner.
  • Must provide the level of customer service expected by ASM which requires being helpful, patient, polite, and courteous to patrons always.
  • Verify tickets and direct the patrons to the proper entry at the facility.
  • Resolve patron complaints and/or problems. If a particular problem cannot be resolved, an on-site member of management or event security should be notified.
  • monitor assigned work area including patrons. If problems occur from patrons who are causing any disturbance during an event the Usher/Ticket Taker should immediately contact the nearest supervisor, event security, or police officer.
  • Maintain predictable and reliable attendance.
  • Wipe down the seats in the pavilion, check to make sure that the sections are clean and clear of debris and check for seats damage.
  • Check seating for lost articles.
  • Clean the pavilion by picking up cans, cups, and other debris at the end of events.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

  • Good oral communication skills and the ability to read, write and communicate effectively in English.
  • Excellent hospitality and customer service skills, service standards, guest relations and etiquette.
  • Desire to work as a team.
  • Mature judgement and professionalism in handling all matters
  • High School diploma or GED

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee may be required to work both indoors and outdoors as required by the function. Must have the physical ability to maneuver around facility, at times, walking and/or standing for 4-8 hours or greater as required.
Note:

The essential responsibilities of this position are described below the above headings; they may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

To Apply:

Please include a recent copy of your resume as part of your application.

Applicants that need reasonable accommodations to complete the application process may contact the Human Resources Department 603-644-5000.

ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVVRA Federal Contractor.


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About ASM Global

Sourced by ZipRecruiter

ASM Global was formed in October 2019 from the merger of AEG Facilities, the global innovator in live entertainment venues, and SMG, the gold standard in event management. ASM Global is a venue management powerhouse that spans five continents, 14 countries and more than 300 of the world's most prestigious arenas, stadiums, convention and exhibit centers, and performing arts venues. As the world's most trusted venue manager, ASM Global provides venue strategy and management, sales, marketing, event booking and programming, construction and design consulting, and pre-opening services. Among the venues in our portfolio are landmark facilities such as McCormick Place & Soldier Field in Chicago, the Los Angeles Convention Center, Tele2 Arena in Stockholm, the Mercedes-Benz Superdome in New Orleans, the Shenzhen World Exhibition and Conference Centre in Shenzhen, China and Van Andel Arena, DeVos Place & DeVos Performance Hall in Grand Rapids, Michigan. ASM Global also offers food and beverage operations through its concessions and catering companies.

Industry

Arts, entertainment, and recreation

Company size

10,000+ Employees

Headquarters location

Los Angeles, CA, US

Year founded

2019