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User Support Representative Jobs (NOW HIRING)

ASM Research

Computer User Support Specialist

Position Overview The Customer Service Representative, Senior provides advanced technical support ... Create and update end-user documentation, how-to guides, and knowledge articles based on frequently ...

EBSCO

Technical Support Representative

$37K - $52K/yr

Your Opportunity The Technical Support Representative specializes in performing technical support ... Must have excellent communication skills, with the ability to translate technical issues into user ...

EBSCO

Technical Support Representative

$37K - $52K/yr

Your Opportunity The Technical Support Representative specializes in performing technical support ... Must have excellent communication skills, with the ability to translate technical issues into user ...

SAIC

IL · On-site

$40K - $80K/yr

Description The National Security Customer Group of SAIC is seeking a Computer User Support ... The estimate displayed represents the typical salary range for this position based on experience ...

We Vote

Technical Support Rep

Oakland, CA · On-site +1

Our user base is expanding, and will eventually be thousands across the United States. The technical support rep will communicate with candidates/users via our ticket tracking system (Zendesk). What ...

Central Health

IT User Support Technician II

Austin, TX · On-site

$21.75 - $29.75/hr

Represent the User Support Service Desk in Major Incident and security incident response war rooms Identify opportunities to improve support processes, documentation, and user experience.

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How much do user support representative jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for user support representative in the United States is $21.87, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.32 per hour, depending on experience, location, and employer.

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User Support Representative jobs near you

Technical Service/Software Support Representative for 1st Shift

Chestertown, MD • On-site

The LaMotte Company
Chemical Manufacturing • 201 - 500 employees
Learn more about The LaMotte Companyexternal

Full-time

Re-posted 19 days ago

Job description

Skills & Requirements As a Tech Service Rep, serves as the principle source of technical information for customers seeking assistance on all LaMotte products. Principle duties include providing guidance with product selection, troubleshooting of all products (including kits, software and instruments) and responding to requests for methodologies, proper techniques, reagent composition, standard methods, MSDS and instrument repairs. As the Software Support Rep, focuses on "Tier 1" end-user support of software products for the pool and spa market and development testing. This includes resolving software related customer service issues directly with customers via phone, email or other communication method and processing internal orders for software and hardware replacement. Requires a B.S. or B.A. degree or equivalent education/experience in science or related field (chemistry preferred). Must have chemistry exposure, possess excellent communication skills and have excellent computer skills with working knowledge of Windows, word-processing and spreadsheet/database programs. Experience with software support & remote connection tools such as TeamViewer, and knowledge of pool/spa water chemistry major pluses. Hrs. are Mon-Fri, 9:00 a.m. to 5:00 p.m. Qualifications

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