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User Support Representative Jobs (NOW HIRING)

Migo

User Support Representative

$17.50 - $22.25/hr

As a User Experience Representative at Migo, you will report directly to the User Experience ... Respond to inbound calls, providing timely support and detailed information to customers Document ...

JS Consulting

Xentry User Support

Jacksonville, FL · On-site

The User Support desk representative is the first point of contact for users seeking assistance with XENTRY software and hardware issues. * This role involves providing efficient, friendly, and ...

Sidley Austin LLP

User Support Analyst

Chicago, IL · On-site

$73K - $94K/yr

The User Support Analyst provides Level II technical support for a broad range of hardware ... The requirements listed above are representative of the minimum knowledge, skill, and/or ability ...

Sidley

User Support Analyst

Chicago, IL · On-site

$73K - $94K/yr

The User Support Analyst provides Level II technical support for a broad range of hardware ... The requirements listed above are representative of the minimum knowledge, skill, and/or ability ...

Harrell's, LLC

User Support Analyst

Lakeland, FL · On-site

Cloud Support - Performs routine work in the Azure portal and Microsoft Entra ID. Covers user and ... Work environment characteristics described here are representative of those that must be met by an ...

New

City of Ashland

User Support Technician

Ashland, OR

$61K - $75K/yr

Description This position is represented by the IBEW Clerical Local Union No. 659. Please see the Collective Bargaining Agreement at the below link. PURPOSE: Performs a variety of user support tasks ...

City of Ashland, OR

User Support Technician

Ashland, OR · On-site

$61K - $75K/yr

... represented by the IBEW Clerical Local Union No. 659. Please see the Collective Bargaining ... Performs a variety of user support tasks associated with computer hardware and software systems ...

Edenred

User Support Associate

Waltham, MA · On-site

$18.25 - $23.75/hr

User Support Associate Take a step forward and let Edenred surprise you. Every day, we deliver ... Professional demeanor - You communicate clearly and represent our brand with pride Skills:

Edenred

User Support Associate

Waltham, MA · On-site

$18.25 - $23.75/hr

The User Support Associate (USA) role is your opportunity to build a meaningful career while doing ... Professional demeanor - You communicate clearly and represent our brand with pride Skills:

Edenred

User Support Associate

Waltham, MA · On-site

$18.25 - $23.75/hr

The User Support Associate (USA) role is your opportunity to build a meaningful career while doing ... Professional demeanor - You communicate clearly and represent our brand with pride Skills:

Bluewater Learning, Inc.

Support Representative

Plano, TX

$17.25 - $23.25/hr

We are looking for an entry-level LMS Support Representative who is eager to start or grow a career ... User access and enrollment questions * Course visibility, assignment, and completion tracking

Bluewater Learning, Inc.

Support Representative

Plano, TX · On-site

$17.25 - $23.25/hr

We are looking for an entry-level LMS Support Representative who is eager to start or grow a career ... User access and enrollment questions * Course visibility, assignment, and completion tracking

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User Support Representative information

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How much do user support representative jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for user support representative in the United States is $21.87, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.32 per hour, depending on experience, location, and employer.

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User Support Representative jobs near you

User Support Representative

Remote

Migo
See more jobs at Migoexternal

$17.50 - $22.25/hr

Other

Posted 9 days ago

Job description

Job Opportunity

Migo is a cloud-based platform that enables companies to offer credit to their consumer and small business customers. Leveraging proprietary datasets, Migo builds ML algorithms to assess credit risk, and then offers credit lines to the companies' customers. This credit line can be used to make purchases from a merchant or to withdraw cash without the need for point-of-sale hardware or plastic cards. Because of our proprietary data and innovative technical solutions, Migo is able to extend credit to underbanked customers who credit bureaus do not typically cover.

Job Description

This is a remote position. As a User Experience Representative at Migo, you will report directly to the User Experience Supervisor. You will be responsible for receiving incoming calls from customers and answering questions, receiving complaints and troubleshooting to find a resolution. You will be responsible for ensuring that those who call the helpline are properly supported with accurate information and timely first contact resolution. Key Responsibilities: Respond to inbound calls, providing timely support and detailed information to customers Document interactions accurately in our CRM (Zoho) Identify and report product anomalies and recurring issues to supervisors Ensure excellent customer experience across channels, adhering to quality assurance standards Resolve issues promptly, escalating complex matters to relevant teams Provide regular customer updates until issues are resolved Collaborate with the inbound team to minimize abandoned calls Perform additional tasks as assigned by the User Support Supervisor Requirements 0-1 year work experience Excellent typing skills (speed and accuracy) Strong written and oral communication skills with proper grammar Effective listening and analytical skills Good time management and multitasking abilities Ability to collaborate with others and maintain positive relationships Work Structure and Ideal Candidate Profile: Flexible about working hours: 8 hours/day (with 1-hour break), anytime between 8am-8pm, depending on shift schedule Available to work 5 days/week, including potential weekends and public holidays Willing to adapt to night shifts, if required in future Possesses 1-6 months of customer service experience in a structured call center environment Recent NYSC graduates are encouraged to apply.

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