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User Provisioning Jobs in Virginia (NOW HIRING)

ICAM Solutions Engineer

Mclean, VA · On-site

$86K - $198K/yr

You'll expand your ICAM experience to design, deploy, and support systems that provision access, verify appropriate user privileges, and manage credentials for accessing our clients' most valuable ...

Troubleshoot authentication, authorization, and provisioning issues * Monitor IAM services and ensure system availability and security compliance * Participate in user onboarding/offboarding and ...

Oversee SaaS platforms, user provisioning, account management, and authentication services * Build and support onboarding/offboarding workflows and access control systems using RBAC, SSO, and MFA

Oversee SaaS platforms, user provisioning, account management, and authentication services * Build and support onboarding/offboarding workflows and access control systems using RBAC, SSO, and MFA

Manage identity and access control including user provisioning and permission reviews. IT Support & Operations * Provide Tier 1/2 technical support for hardware, software, and network-related issues.

Perform user provisioning and de-provisioning tasks per approved requests * Provide support to users and remote distribution centers * Create and maintain technical documentation, policies, and ...

Perform user provisioning and de-provisioning tasks per approved requests * Provide support to users and remote distribution centers * Create and maintain technical documentation, policies, and ...

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User Provisioning information

What are the key skills and qualifications needed to thrive in the User Provisioning position, and why are they important?

To thrive in User Provisioning, you need a solid understanding of identity and access management (IAM) principles, attention to detail, and strong analytical skills, often supported by a background in IT or information security. Familiarity with user provisioning tools like Microsoft Active Directory, Okta, or SailPoint, and certifications such as CompTIA Security+ or Microsoft Certified: Security, Compliance, and Identity Fundamentals are commonly required. Excellent communication, problem-solving skills, and a commitment to confidentiality help you excel when coordinating with multiple teams and handling sensitive data. These abilities are crucial for ensuring timely, secure, and accurate user access while minimizing security risks to the organization.

What is a User Provisioning job?

A User Provisioning job involves managing user access to systems, applications, and data within an organization. This includes creating, modifying, and deleting user accounts based on role-based access controls and security policies. It ensures that employees have the right permissions while maintaining security and compliance. User provisioning professionals often work with identity management tools and collaborate with IT and security teams to streamline access management processes.

What does a typical day look like for someone working in User Provisioning?

A typical day in User Provisioning involves processing requests for new user accounts, modifying or disabling access as employees move roles or leave the organization, and responding to access-related support tickets. You'll collaborate closely with HR, IT support, security teams, and department managers to ensure timely and secure access for all users. Regular tasks include auditing user permissions, updating documentation, and helping to enforce policies and compliance standards. The work environment is often fast-paced, requiring a high degree of accuracy and responsiveness to quickly changing business needs.

What are the most commonly searched types of User Provisioning jobs in Virginia? The most popular types of User Provisioning jobs in Virginia are:
What job categories do people searching User Provisioning jobs in Virginia look for? The top searched job categories for User Provisioning jobs in Virginia are:
CISCO Call Manager Administrator

CISCO Call Manager Administrator

ACCELERA SOLUTIONS, INC.

Chantilly, VA

Other

Posted 14 days ago


Job description

This position is full time on site in Chantilly, Va and requires a secret clearance so candidates must be clearable.

Accelera Solutions is looking for a Cisco Call Manager Administrator is responsible for the day-to-day administration, configuration, and maintenance of the organization s Cisco Unified Communications Manager (CUCM) environment. This role ensures the smooth operation of the VoIP infrastructure, troubleshoots issues, and supports the deployment of new features and enhancements. The Administrator works closely with the Cisco Call Manager Engineer Lead and other IT team members to deliver high-quality communication services.

As a Cisco Call Manager Administrator, you will be responsible is responsible for the day-to-day administration, configuration, and maintenance of the organization s Cisco Unified Communications Manager (CUCM) environment. This role ensures the smooth operation of the VoIP infrastructure, troubleshoots issues, and supports the deployment of new features and enhancements. The Administrator works closely with the Cisco Call Manager Engineer Lead and other IT team members to deliver high-quality communication services. This role requires a deep understanding of Cisco VoIP technologies, unified communications, and collaboration solutions. You will work closely with the engineering team, IT staff, and other external stakeholders to ensure the effective operation of the call managers at various locations and their integration into the organization's infrastructure.

Responsibilities:
You will be responsible for designing, implementing, and managing enterprise-level Cisco Unified Communications solutions across our Air Force network infrastructure.
Administer and maintain Cisco Unified Communications Manager (CUCM) systems in compliance with DoD security standards
Perform user account management, device configuration, and phone provisioning per DoD guidelines
Monitor system performance and generate regular status reports for DoD compliance
Execute routine maintenance tasks, backups, and system health checks following DISA STIGs
Provide tier 2/3 technical support for voice and unified communications issues
Assist with system upgrades and patch management under senior engineer guidance
Maintain accurate documentation of system configurations and changes per DoD requirements
Support dial plan management and call routing configurations
Coordinate with vendors and service providers for issue resolution
Participate in on-call rotation for after-hours support
Support after-hours maintenance windows and emergency response activities
Administer and maintain the CUCM environment, including user provisioning, configuration management, and system monitoring.
Perform regular system health checks, backups, and maintenance tasks to ensure system reliability and performance.
Experience with phone provisioning, user management, and device configuration
Understanding of dial plans, call routing, and voice gateway configurations
Familiarity with Cisco Unity Connection and voicemail administration
Knowledge of basic networking concepts (TCP/IP, VLANs, DNS)
Ensure compliance with DoD 8570.01-M and DoD 8140.03 certification requirements

Qualifications Required:

10+ Years of relevant experience (Bachelor s degree in relevant field may be substituted for 5 years of relevant experience).
Familiarity with network and system security principles, protocols, and configurations.
Strong analytical and problem-solving skills to troubleshoot and resolve complex issues.
Excellent communication and collaboration skills to work effectively with cross-functional teams.
Required DoD 8140 compliant certification such as CompTIA Security+; while CCNA Collaboration or higher-level Cisco certifications (e.g., CCNP Collaboration, CCIE Collaboration) are preferred.
Ability to obtain/maintain Secret Clearance

Accelera Solutions is an Equal Opportunity Employer/Veterans/Disabled.