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User Provisioning Jobs in Virginia (NOW HIRING)

Sr Specialty Analyst Epic Security

Virginia Beach, VA · On-site

$91K - $119K/yr

Provide user support, training, and documentation on security policies and access management. Assist in resolving user provisioning errors, break the glass access events, and role conflicts. Work ...

Support user provisioning, role management, and PeopleSoft security administration Preferred Experience (Nice to Have) * PeopleTools upgrade experience * Multi-Factor Authentication (MFA ...

Automate joiner, mover, and leaver (JML) processes to manage user provisioning/deprovisioning across enterprise systems. Access Governance: Define Role-Based Access Control (RBAC) models and conduct ...

... user provisioning, and support for phones and video endpoints. - Support onboarding, testing, and rollout activities for collaboration and communications platforms. - Escalate complex technical ...

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User Provisioning information

What are the key skills and qualifications needed to thrive in the User Provisioning position, and why are they important?

To thrive in User Provisioning, you need a solid understanding of identity and access management (IAM) principles, attention to detail, and strong analytical skills, often supported by a background in IT or information security. Familiarity with user provisioning tools like Microsoft Active Directory, Okta, or SailPoint, and certifications such as CompTIA Security+ or Microsoft Certified: Security, Compliance, and Identity Fundamentals are commonly required. Excellent communication, problem-solving skills, and a commitment to confidentiality help you excel when coordinating with multiple teams and handling sensitive data. These abilities are crucial for ensuring timely, secure, and accurate user access while minimizing security risks to the organization.

What is a User Provisioning job?

A User Provisioning job involves managing user access to systems, applications, and data within an organization. This includes creating, modifying, and deleting user accounts based on role-based access controls and security policies. It ensures that employees have the right permissions while maintaining security and compliance. User provisioning professionals often work with identity management tools and collaborate with IT and security teams to streamline access management processes.

What does a typical day look like for someone working in User Provisioning?

A typical day in User Provisioning involves processing requests for new user accounts, modifying or disabling access as employees move roles or leave the organization, and responding to access-related support tickets. You'll collaborate closely with HR, IT support, security teams, and department managers to ensure timely and secure access for all users. Regular tasks include auditing user permissions, updating documentation, and helping to enforce policies and compliance standards. The work environment is often fast-paced, requiring a high degree of accuracy and responsiveness to quickly changing business needs.

What are the most commonly searched types of User Provisioning jobs in Virginia? The most popular types of User Provisioning jobs in Virginia are:
What job categories do people searching User Provisioning jobs in Virginia look for? The top searched job categories for User Provisioning jobs in Virginia are:
IT Operations Manager - Enterprise Tools & Systems

IT Operations Manager - Enterprise Tools & Systems

Dollartree

Chesapeake, VA

Full-time

Posted 22 days ago


Dollar Tree rating

4.4

Company rating: 4.4 out of 10

Based on 2,443 frontline employees who took The Breakroom Quiz

37th of 39 rated national retailers


Job description

Family Dollar is seeking an experienced IT Operations Manager to provide end-to-end operational and technical oversight, as well as BPO Management. The successful candidate will be responsible for stability, performance compliance and continuous improvement of enterprise systems and software applications supporting critical business operations.

Principal Duties & Responsibilities:

  • Manage and perform oversight of our selected BPO partner that will perform the administration, maintenance and support for enterprise systems, email and collaboration tools (i.e. Active Directory, Microsoft 365, Okta, etc.).

  • Drive governance and performance management of global BPO and managed services partners, including service delivery standards, escalation management, and continuous service optimization

  • Provide day to day support of IT tools and corporate systems.

  • Identify recurring issues/problems and provide recommendations to eliminate or reduce tends.

  • Facilitate management and resolution of complex incidents/problems engaging other IT Teams and vendors as needed.

  • Perform root cause analysis follow-up, as required - Ability to facilitate discussions and thoroughly document RCA details and make recommendations on improvement.

  • Participate in Disaster Recovery and IT Business Continuity processes and policies.

  • Ensure creation and maintenance of technical and end-user support documentation.

  • Ensure assigned internal and BPO team meets technical and business SLA's.

  • Ability to mentor and lead associates to become a highly effective IT team.

  • Mentor, develop, and lead associates to build a highperforming, accountable, and engaged application support organization.

Required Qualifications

  • Bachelor's degree in business, Information Technology, related degree or equivalent experience

  • 6+ years of IT Operations experience (support, maintenance, and administration).

  • 3+ years managing a team (excellent management skills).

  • 3+ years' proven experience managing offshore MSP/BPO partners - including performance management, SLA oversight and service optimization.

  • Proven experience governing and managing large-scale managed services partners and BPO providers. (both onshore and offshore), including performance management, SLA oversight and service optimization.

  • Excellent communication and customer service skills.

  • Administration and security experience for Microsoft 365/Azure services

  • Understanding of tools used by Enterprise and Access Control: Microsoft 365 products, email discovery and security, mobile device management, user provisioning and de-provisioning

Desired Qualifications

  • Expert level knowledge of the Microsoft Office 365 suite.

  • Enterprise systems administration principles, including identity and access management, privilege management, and secure configuration.

  • ITIL Certification.

  • Experience managing and supporting Access Control and User Provisioning tools, MDM tools such as Workspace ONE, Authentication tools and MFA, email filtering... etc.

  • Experience utilizing ServiceNow and JIRA.

  • Experience managing and supporting Cloud and SaaS products.

Family Dollar is anequal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and makeall employment decisions without regard to any protected status. We are committed tocomplying withthe Americans with Disabilities Act (ADA) and providing reasonableaccommodations to qualified individuals with disabilities.

Full time510 Volvo Parkway,Chesapeake,Virginia 23320IT OperationsFamily Dollar

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About Dollar Tree

Sourced by ZipRecruiter

With Dollar Tree and Family Dollar, we put value front and center for our customers. We do this by providing our customers with quality merchandise, amazing values, convenience, and a fun shopping experience. Whether you’re looking for the thrill of the hunt at Dollar Tree or shopping for your favorite brands at Family Dollar, you’re sure to find savings on a great selection of merchandise in our stores.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Chesapeake, VA, US