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User Provisioning Jobs in Virginia (NOW HIRING)

Harmony Senior Services

Help Desk Manager

Roanoke, VA · On-site

... user provisioning and deprovisioning across Microsoft 365, SaaS applications, and devices Ensure timely onboarding and offboarding aligned with HR Enforce role-based access and least-privilege ...

Harmony Senior Services

Help Desk Manager

Roanoke, VA · On-site

... user provisioning and deprovisioning across Microsoft 365, SaaS applications, and devices • Ensure timely onboarding and offboarding aligned with HR • Enforce role-based access and least ...

Booz Allen Hamilton

ICAM Solutions Engineer

Mclean, VA · On-site

... that provision access, verify appropriate user privileges, and manage credentials for accessing clients' valuable assets. • Implement enterprise-class solutions from Single Sign-On (SSO) to ...

ASM Research

IGA Operations Engineer

Alexandria, VA · On-site

Automate joiner, mover, and leaver (JML) processes to manage user provisioning/deprovisioning across enterprise systems. Access Governance: Define Role-Based Access Control (RBAC) models and conduct ...

Maximus

Junior Telecoms Engineer

VA · On-site +1

... user provisioning, and support for phones and video endpoints. - Support onboarding, testing, and rollout activities for collaboration and communications platforms. - Escalate complex technical ...

Sun Radia

Salesforce Administrator

Mclean, VA · On-site

... User Provisioning - manage provisioning requests in alignment with access and security standards · Recurring Platform Updates - execute scheduled updates on a Daily / Monthly / Quarterly / Annual ...

Concept Plus

IAM Engineer / Administrator

Reston, VA · On-site

Troubleshoot authentication, authorization, and provisioning issues * Monitor IAM services and ensure system availability and security compliance * Participate in user onboarding/offboarding and ...

Scalian

IT Systems Administrator

Herndon, VA

Oversee SaaS platforms, user provisioning, account management, and authentication services * Build and support onboarding/offboarding workflows and access control systems using RBAC, SSO, and MFA

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User Provisioning information

What are the key skills and qualifications needed to thrive in the User Provisioning position, and why are they important?

To thrive in User Provisioning, you need a solid understanding of identity and access management (IAM) principles, attention to detail, and strong analytical skills, often supported by a background in IT or information security. Familiarity with user provisioning tools like Microsoft Active Directory, Okta, or SailPoint, and certifications such as CompTIA Security+ or Microsoft Certified: Security, Compliance, and Identity Fundamentals are commonly required. Excellent communication, problem-solving skills, and a commitment to confidentiality help you excel when coordinating with multiple teams and handling sensitive data. These abilities are crucial for ensuring timely, secure, and accurate user access while minimizing security risks to the organization.

What is a User Provisioning job?

A User Provisioning job involves managing user access to systems, applications, and data within an organization. This includes creating, modifying, and deleting user accounts based on role-based access controls and security policies. It ensures that employees have the right permissions while maintaining security and compliance. User provisioning professionals often work with identity management tools and collaborate with IT and security teams to streamline access management processes.

What does a typical day look like for someone working in User Provisioning?

A typical day in User Provisioning involves processing requests for new user accounts, modifying or disabling access as employees move roles or leave the organization, and responding to access-related support tickets. You'll collaborate closely with HR, IT support, security teams, and department managers to ensure timely and secure access for all users. Regular tasks include auditing user permissions, updating documentation, and helping to enforce policies and compliance standards. The work environment is often fast-paced, requiring a high degree of accuracy and responsiveness to quickly changing business needs.

What are popular job titles related to User Provisioning jobs in Virginia? For User Provisioning jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching User Provisioning jobs in Virginia look for? The top searched job categories for User Provisioning jobs in Virginia are:
User Provisioning jobs near you
Infographic showing various User Provisioning job openings in Virginia as of July 2026, with employment types broken down into 89% Full Time, 4% Part Time, and 7% Contract. Highlights an 84% Physical, 6% Hybrid, and 10% Remote job distribution.
Help Desk Manager

Help Desk Manager

Harmony Senior Services

Roanoke, VA • On-site

Full-time

Retirement

Posted 14 days ago

Harmony Senior Services rating

4.0

Company rating: 4.0 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

Job description

4423 Pheasant Ridge Road, Roanoke, Virginia 24014Job DescriptionThe Helpdesk Manager leads enterprise IT support operations for a geographically distributed senior living organization with 50+ communities. This role is responsible for delivering reliable, responsive, and operationally critical technology support across corporate offices and communities, with strong ownership of access and identity management, vendor relationships, enterprise telephony, internet and carrier services, mobile devices, and end-user computing.
The Helpdesk Manager works closely with the Infrastructure & Network and Business Applications teams to ensure seamless support and operational continuity.

Leadership & Team Management

Lead, coach, and develop a Helpdesk team

Establish staffing models and escalation coverage

Train technicians on support workflows

Set performance metrics and drive continuous improvement

Helpdesk Operations & Escalation

Own daily helpdesk operations across all locations

Act as primary escalation point for critical incidents

Coordinate with Infrastructure & Network and Business Applications teams

Ensure consistent ticket documentation

Access & Identity Management

Own user provisioning and deprovisioning across Microsoft 365, SaaS applications, and devices

Ensure timely onboarding and offboarding aligned with HR

Enforce role-based access and least-privilege principles

Oversee device provisioning tied to access identity

Support audits and compliance

Vendor & Service Provider Management

Manage vendors including Microsoft, RingCentral, ISPs, Verizon

Own SLAs, escalations, renewals, and performance reviews

Reduce vendor fragmentation

Enterprise Telephony - RingCentral

Manage enterprise phone system across communities

Handle user provisioning, call routing, E911

Escalation owner for telephony outages

Internet & Carrier Services

Manage multi-carrier internet environments

Coordinate installs, outages, and upgrades

Partner with Infrastructure team

Mobility Management - Verizon

Manage devices, plans, billing, upgrades

Ensure security and cost management

PC and Tablet Computing Configuration & Lifecycle Management

Manage device imaging, deployment, refresh cycles

Track assets, warranties, and decommissioning

Why Harmony?

  • 401k + Fulltime & Part-time Benefits Packages

  • Training, Development & Career Laddering

  • Great work-life balance

  • Flexible Scheduling

What Harmony Senior Services employees say

Pay

Benefits

Hours and flexibility

Workplace

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