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User Operations Jobs (NOW HIRING)

LiveMe America

Responsible for the construction and operation of user communities, community event planning, etc. * Scout, train and maintain the core community users, conduct in-depth analysis of the user groups ...

21Tech

UI/UX Designer

San Francisco, CA · On-site

Stakeholder interview summaries (e.g., operations, airline staff, passengers, baggage handlers) * User personas and journey maps for key user groups * Functional UI/UX requirement documents per ...

Orange Top Services, LLC

UX/UI Designer

Minneapolis, MN · On-site

Establish a cohesive UX strategy across customer and operations experiences (IA, workflows, patterns, interaction standards) Translate platform goals into intuitive journeys that improve self-service ...

Witherite Law Group

IT Support Specialist

Dallas, TX · On-site

The IT Support Associate will provide first-level technical support to end-users, troubleshoot hardware and software issues, and ensure the smooth operation of IT services while maintaining user ...

Amazon

UX Designer, Global Operations UX

Seattle, WA · On-site

As part of the Global Operations (GO) team, you'll have the opportunity to create solutions that ... The GO-UX team is dedicated to building world-class experiences, believing that exceptional ...

EUTELSAT SA

User Terminal Operations Engineer

London, OH · Hybrid

$65K - $89K/yr

Provide Tier 3 Operations Engineer support for User Terminal Service and Operations troubleshooting and debugging * Perform new firmware and software release planning and testing for a variety of UTs

JCD Staffing

UI/UX SME

Crane, IN · On-site +1

$185K/yr

Computer Engineer, UI/UX and Dashboard Development We are seeking a senior Computer Engineer IV ... Support dashboard development and data visualization efforts for maintenance and operational ...

EUTELSAT SA

User Terminal Operations Engineer

London, OH · On-site

$65K - $89K/yr

Provide Tier 3 Operations Engineer support for User Terminal Service and Operations troubleshooting and debugging * Perform new firmware and software release planning and testing for a variety of UTs

Kanshe Infotech

UI/UX Engineer

Vienna, VA · On-site

$45 - $52/hr

Calibri,sans -serif"> Job Title: UI/UX Engineer Location: Vienna, VA (Day 1 Onsite) family:Calibri ... Calibri,sans -serif">Utilize Azure DevOps for CI/CD, version control, and release management ...

INSPYR Solutions

Design Operations & UX Process Lead

$112K - $147K/yr

They are seeking an experienced Design Operations & UX Process Lead to establish and improve user experience and product design practices while managing processes that enable design, product, and ...

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User Operations information

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How much do user operations jobs pay per hour?

As of Jun 24, 2026, the average hourly pay for user operations in the United States is $19.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $22.36 per hour, depending on experience, location, and employer.

What is a user operations job description?

A user operations job involves managing and supporting user accounts, ensuring smooth onboarding, addressing user issues, and maintaining communication between users and the company. It often requires skills in customer service, data management, and familiarity with tools like CRM systems. The role aims to enhance user experience and retention through efficient support and process optimization.

What is the difference between User Operations vs Customer Support?

AspectUser OperationsCustomer Support
Primary FocusOptimizing user experience, managing user accounts, and improving onboarding processesAssisting customers with product issues, troubleshooting, and resolving complaints
Skills & CertificationsData analysis, process improvement, CRM tools, user onboarding expertiseCommunication skills, problem-solving, product knowledge, customer service certifications
Work EnvironmentCross-functional teams, product teams, often in tech companiesCustomer service centers, support teams, often in various industries

While User Operations focuses on enhancing overall user experience and operational efficiency, Customer Support is centered on resolving individual customer issues. Both roles require strong communication skills, but User Operations emphasizes process improvement and data analysis, whereas Customer Support prioritizes direct customer interaction and problem resolution.

What are some common challenges faced by User Operations professionals, and how can they be overcome?

User Operations professionals often encounter challenges related to balancing the needs of users with company policies, handling high volumes of support requests, and navigating cross-functional communication. To overcome these challenges, it's important to develop strong problem-solving skills, maintain clear and empathetic communication with users, and build effective relationships with product, engineering, and customer support teams. Staying organized and continuously updating knowledge of internal tools and processes also helps ensure efficient issue resolution.

What jobs in the US pay 300,000 a year?

In the US, high-paying roles such as senior executives, specialized physicians, and certain technology leaders can earn $300,000 or more annually. Roles like software engineering managers, investment bankers, and corporate lawyers often reach or exceed this salary level, especially with experience, advanced skills, and relevant certifications.

What are the key skills and qualifications needed to thrive as a User Operations professional, and why are they important?

To thrive as a User Operations professional, you need strong analytical abilities, process optimization skills, and a background in business, operations, or a related field. Familiarity with CRM platforms, data analysis tools, and customer support systems is typically required. Excellent communication, problem-solving, and adaptability are crucial soft skills for managing user needs and collaborating across teams. These skills ensure efficient user support, improved processes, and a seamless experience for both users and internal stakeholders.

What jobs pay 10,000 a month without a degree?

In user operations or related fields, roles such as freelance consultant, social media manager, or online business owner can potentially earn $10,000 or more monthly without a degree, often requiring strong skills, experience, and self-motivation. High earnings typically depend on building a client base, developing expertise, and leveraging digital tools or platforms.

What are User Operations?

User Operations refers to the team or function responsible for supporting, managing, and enhancing the experience of users on a platform or service. This role typically includes handling user inquiries, resolving issues, managing user accounts, and collaborating with other departments to improve user satisfaction. User Operations professionals act as a bridge between the users and the company, ensuring that user needs are met efficiently and effectively. Their work is crucial in maintaining high levels of user trust and retention.

Is operations a high paying job?

User Operations roles can offer competitive salaries, especially in larger companies or with experience and specialized skills. Compensation varies based on industry, location, and level of responsibility, but many operations positions provide a solid income and benefits package.
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User Operations jobs near you

Community Operations Manager - Bilingual

LiveMe America

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 19 days ago

Job description

Who We Are

Contentos (contentos.io) is a public blockchain project that aims to reinvent the global content value ecosystem. To give power and value back to independent creators and their fans, Contentos provides a decentralized platform for digital content, where content can be freely produced, authenticated of its copyrights, distributed, and transacted. Contentos is invested by Binance Labs, DHVC and various class-leading funds and has partnered with three leading social media platforms-PhotoGrid, LiveMe, and Cheez-to access tens of millions of creators and user around the world. Contentos has also entered into a strategic collaboration with Cheetah Mobile, a leading Chinese mobile internet company with a global presence and hundreds of millions of monthly active users across its product portfolio. Contentos has been listed on Binance.

 

What you will be doing...

  • Responsible for the construction and operation of user communities, community event planning, etc.
  • Scout, train and maintain the core community users, conduct in-depth analysis of the user groups, ensure that the content operations can directly meet the users' needs, and create user management policies
  • Design diversified user operational plans to improve user stickiness
  • Design effective incentive mechanism to increase app engagement and user retention
  • Keep abreast of trends and blockchain related hot topics and create content

 

What we are looking for...

  • BA / BS degree
  • Two plus years of operations experience in blockchain related industry
  • Interest in blockchain and financial products, sensitive to hot topics in blockchain industry
  • Exceptional organizational and multitasking skills
  • Demonstrate ability to prioritize under pressure, without specific direction, but maintaining business priorities
  • Passion in internet industry, specially in social products like Twitter, Telegram, Slack, Reddit, Instagram
  • Bilingual in Mandarin Chinese


What's in it for you?

  • Daily free catered lunch and unlimited snacks
  • Superior company-paid medical, dental, vision and life insurance coverage
  • 401(k) with company match
  • Paid maternity and paternity leave
  • Focused, responsible and collaborative work environment with the ability, to ask "what if" and try innovative solutions
  • Opportunity to make a bigger impact on a larger scale
  • Cutting-edge international experience
Employment Type: FULL_TIME

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