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User Operations Associate Jobs in Springville, AL

Cybersecurity Engineer Senior

Hoover, AL · On-site

$57K - $113K/yr

This will include user support, configuration maintenance and updates, and planning/implementing ... Associate's Degree or 4+ additional years of equivalent experience. Preferred Qualifications:

Very experienced user of current version of AutoCAD Civil 3D. * Proficient in the design of grading ... Must place strong emphasis on Operational Excellence (mistake-free designs). * Must understand and ...

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User Operations Associate information

See Springville, AL salary details

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How much do user operations associate jobs pay per hour?

As of Jul 11, 2026, the average hourly pay for user operations associate in Springville, AL is $24.43, according to ZipRecruiter salary data. Most workers in this role earn between $16.54 and $28.17 per hour, depending on experience, location, and employer.

What does a User Operations Associate do?

A User Operations Associate is responsible for supporting and improving the user experience on a company’s platform or service. Their duties often include responding to user inquiries, troubleshooting issues, and collaborating with other teams to resolve user problems efficiently. They also analyze user feedback and data to identify trends and suggest improvements. This role is crucial in ensuring users receive timely assistance and the company's operations run smoothly. User Operations Associates typically work in customer support, tech companies, or online platforms.

What are some common challenges faced by User Operations Associates, and how can they effectively address them?

User Operations Associates often encounter challenges such as handling a high volume of user inquiries, troubleshooting technical issues, and balancing efficiency with personalized service. To address these, it's important to develop strong communication skills, become familiar with internal tools and processes, and collaborate closely with product and engineering teams for issue escalation. Regular training and feedback sessions can also help Associates stay updated on best practices and improve their problem-solving abilities.

What are the key skills and qualifications needed to thrive as a User Operations Associate, and why are they important?

To thrive as a User Operations Associate, you need strong problem-solving abilities, attention to detail, and a background in customer support or operations, often supported by a bachelor's degree. Familiarity with CRM tools (like Zendesk or Salesforce), ticketing systems, and basic data analysis platforms is typically required. Excellent communication, empathy, and adaptability are crucial soft skills for engaging with users and resolving issues efficiently. These skills ensure smooth user experiences, effective issue resolution, and contribute to the overall success of user-focused products or services.

Cybersecurity Engineer Senior

Huntington

Hoover, AL • On-site

$57K - $113K/yr

Full-time

Medical, Life, Retirement, PTO

Re-posted 20 days ago


Job description

Description

This position is an onsite position and is available to be filled at any Huntington Corporate office location (see location options on posting)

Summary:

The Cybersecurity Engineer Senior will focus internet proxy and internet filtering. Will work with other security teams and users as needed to support internet access functionality. This will include user support, configuration maintenance and updates, and planning/implementing new features/tools as needed.

Duties & Responsibilities:

  • Supports and manages internet proxy and internet filtering duties.
  • Reviews completion and implementation of system additions and/or enhancements and makes recommendations to management and/or business partners.
  • Integrates existing automation, application and monitoring systems.
  • Works with the Cybersecurity Operations Center to collaborate and engage on potential use cases for Security Automation.
  • Other duties as assigned.

Basic Qualifications:

  • 3+ years Experience in Internet Proxy/Internet Filtering tools.
  • 1-3+ years experience in data reporting/analytics.
  • Associate's Degree or 4+ additional years of equivalent experience.

Preferred Qualifications:

  • Knowledge of remote browser isolation and/or enterprise browsers.
  • Knowledge of network communications and protocols.
  • Knowledge in SIEM and/or Orchestration and Automation tool sets.
  • Effective troubleshooting and problem-solving skills.
  • Strong written and verbal communication skills.
  • Proven experience building effective working relationships with cross-functional partners.


Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)

Yes

Workplace Type:

Office

Our Approach to Office Workplace Type

Certain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds:  in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.

Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.

Compensation Range:

$57,000 - $113,000 Annual Salary

The compensation range represents the anticipated low and high end of the base compensation range for this position. Actual compensation will vary based on various factors including but not limited to location, experience, and education.  Colleagues in this position are also eligible to participate in an applicable incentive compensation plan.  In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO). 

Huntington is an Equal Opportunity Employer.

Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.

Note to Agency Recruiters:  Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume.  All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.