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User Operations Associate Jobs in Mississippi (NOW HIRING)

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User Operations Associate information

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$10

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How much do user operations associate jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for user operations associate in Mississippi is $24.86, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $28.70 per hour, depending on experience, location, and employer.

What does a User Operations Associate do?

A User Operations Associate is responsible for supporting and improving the user experience on a company’s platform or service. Their duties often include responding to user inquiries, troubleshooting issues, and collaborating with other teams to resolve user problems efficiently. They also analyze user feedback and data to identify trends and suggest improvements. This role is crucial in ensuring users receive timely assistance and the company's operations run smoothly. User Operations Associates typically work in customer support, tech companies, or online platforms.

What are some common challenges faced by User Operations Associates, and how can they effectively address them?

User Operations Associates often encounter challenges such as handling a high volume of user inquiries, troubleshooting technical issues, and balancing efficiency with personalized service. To address these, it's important to develop strong communication skills, become familiar with internal tools and processes, and collaborate closely with product and engineering teams for issue escalation. Regular training and feedback sessions can also help Associates stay updated on best practices and improve their problem-solving abilities.

What are the key skills and qualifications needed to thrive as a User Operations Associate, and why are they important?

To thrive as a User Operations Associate, you need strong problem-solving abilities, attention to detail, and a background in customer support or operations, often supported by a bachelor's degree. Familiarity with CRM tools (like Zendesk or Salesforce), ticketing systems, and basic data analysis platforms is typically required. Excellent communication, empathy, and adaptability are crucial soft skills for engaging with users and resolving issues efficiently. These skills ensure smooth user experiences, effective issue resolution, and contribute to the overall success of user-focused products or services.
What job categories do people searching User Operations Associate jobs in Mississippi look for? The top searched job categories for User Operations Associate jobs in Mississippi are:
What cities in Mississippi are hiring for User Operations Associate jobs? Cities in Mississippi with the most User Operations Associate job openings:
User Operations Associate jobs near you
Sales Project Manager - Manual Valves

Sales Project Manager - Manual Valves

HP Products

Jackson, MS • Remote

$4.2K - $9.7K/mo

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

H-P Products rating

7.2

Company rating: 7.2 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

279th of 430 rated machine equipment manufacturers

Job description

Job Posting:

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers' complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.
We are seeking a motivated and results-oriented Sales Project Manager to support the growth of our Manual Valve business across capital projects and strategic end-user accounts. This role is responsible for identifying, developing, quoting, and managing valve opportunities from specification through order execution while collaborating with manufacturers, EPC firms, end users, and internal sales teams.
The ideal candidate possesses 3+ years of relevant industrial sales, valve, PVF, or process equipment experience and can confidently manage opportunities with minimal supervision. This individual should be capable of building relationships, driving sourcing strategies, coordinating competitive quotations, and supporting customer requirements throughout the project lifecycle.
This is a remote role that will support theSoutheast. Our ideal candidate must be inthecentral or eastern time zone, preferably within easy commuting distance of locations inTN, AL,KY, MS, LA, NC, SC, GA, FL, VA.
Responsibilities
  • Manage manual valve opportunities for capital projects from initial inquiry through order fulfillment.
  • Develop and maintain relationships with end users, EPCs, contractors, and strategic manufacturing partners.
  • Collaborate with local sales teams to drive customer preference, project visibility, and specification influence.
  • Source and evaluate competitive valve solutions while balancing technical requirements, lead times, and commercial objectives.
  • Prepare quotations, review project specifications, and coordinate bid responses.
  • Track project opportunities and maintain accurate forecasting and pipeline management.
  • Support day-to-day MRO valve requirements as needed.
  • Serve as a technical and commercial resource for customers and internal stakeholders.
  • Coordinate with operations, procurement, and manufacturers to ensure successful project execution and customer satisfaction.
  • Maintain a high level of responsiveness and professionalism while managing multiple customer opportunities simultaneously.
Qualifications
  • 3+ years of industrial sales, valve, PVF, process equipment, or related experience preferred.
  • Strong understanding of industrial valve applications and project sales processes is highly desirable.
  • Ability to work independently, prioritize workload, and manage multiple opportunities simultaneously.
  • Excellent communication, presentation, and relationship-building skills.
  • Proficiency in Microsoft Office Suite, including Excel, Outlook, Word, and PowerPoint.
  • Strong organizational skills and attention to detail.
  • Experience working with EPC firms, end users, contractors, or industrial manufacturers is a plus.
At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!

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Pay Range:

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$4,275.00 - $9,716.30

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Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.

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This role is Bonus or Incentive Plan eligible.

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Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.

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The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

Ferguson Enterprises, LLC. is an equal employment employerF/M/Disability/Vet/SexualOrientation/Gender Identity.

Equal Employment Opportunity and Reasonable Accommodation Information

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