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User Operations Associate Content Moderation Jobs in Bethesda, MD

BLN24

Web Content Specialist

Mclean, VA · On-site

... technical operations and deployments. Position Overview: The Web Content Specialist develops ... This role ensures web content is accurate, accessible, user-centered, and aligned with ...

BLN24

Web Content Specialist

Mclean, VA · On-site

... technical operations and deployments. Position Overview: The Web Content Specialist develops ... This role ensures web content is accurate, accessible, user-centered, and aligned with ...

Allegis Group

Senior UX Researcher

Hanover, MD · On-site

Business and operational stakeholders * Senior leaders Responsibilities Essential Functions: This ... Drive high-quality execution from recruitment through moderation, synthesis, readout, and ...

Capital One

Manager, Content Design

Mclean, VA · On-site

Our associates serve with humility and a deep respect for their responsibility in helping our ... Leverage your high degree of skill in writing and user experience design to craft compelling ...

Google

Public Policy Manager, Search

Washington, DC · On-site

$134K - $164K/yr

Experience with regulatory issues related to data privacy, content moderation, or consumer ... You will help navigate evolving user expectations and dialogue with policy experts regarding the ...

ARES Enterprise

UI/UX Designer

Fairfax, VA · On-site

... across DoD operations. The ideal candidate applies human-centered design principles, agile ... Content audits * Assessment of related features * Data and analytics analysis * Define Minimum ...

Google Inc.

Public Policy Manager, Search

Washington, DC · On-site

$150 - $200/hr

Experience with regulatory issues related to data privacy, content moderation, or consumer ... You will help navigate evolving user expectations and dialogue with policy experts regarding the ...

N2IA Technologies

UX Designer

Washington, DC · On-site

$145K - $175K/yr

We deliver tailored strategies, robust software solutions, and streamlined operations to help ... You will work closely with senior designers, product managers, engineers, researchers, content ...

System One

UX/UI Designer

Vienna, VA · Remote

Understanding of accessibility standards, including Web Content Accessibility Guidelines (WCAG ... Agile delivery tools (such as Azure DevOps or Jira) * Collaboration tools (Microsoft Teams and ...

N2IA Technologies

UX Designer

Washington, DC · On-site

$145K - $175K/yr

We deliver tailored strategies, robust software solutions, and streamlined operations to help ... You will work closely with senior designers, product managers, engineers, researchers, content ...

System One

UX/UI Designer

Vienna, VA · Remote

Understanding of accessibility standards, including Web Content Accessibility Guidelines (WCAG ... Agile delivery tools (such as Azure DevOps or Jira) * Collaboration tools (Microsoft Teams and ...

N2IA Technologies

UX Designer

Washington, DC

We deliver tailored strategies, robust software solutions, and streamlined operations to help ... You will work closely with senior designers, product managers, engineers, researchers, content ...

N2IA Technologies

UX Designer

Washington, DC · On-site

$100 - $125/hr

We deliver tailored strategies, robust software solutions, and streamlined operations to help ... You will work closely with senior designers, product managers, engineers, researchers, content ...

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Showing results 41-60

All JobsUser Operations Associate Content Moderation JobsUser Operations Associate Content Moderation Jobs in Bethesda, MD

User Operations Associate Content Moderation information

See Bethesda, MD salary details

$32.1K

$121K

$176.1K

How much do user operations associate content moderation jobs pay per year?

As of Sep 7, 2026, the average yearly pay for user operations associate content moderation in Bethesda, MD is $121,048.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,700.00 and $164,800.00 per year, depending on experience, location, and employer.

What does a user operations associate in content moderation do?

A User Operations Associate in Content Moderation is responsible for reviewing user-generated content to ensure it complies with company guidelines and community standards. Their daily tasks may include monitoring posts, identifying and removing inappropriate or harmful material, and responding to user reports or appeals. They play a crucial role in maintaining a safe and positive online environment, often working with other teams to improve moderation policies and user experience. This position requires attention to detail, good judgment, and the ability to handle sensitive or distressing content.

What are the key skills and qualifications needed to thrive as a user operations associate in content moderation?

To thrive as a User Operations Associate in Content Moderation, you need strong analytical skills, attention to detail, and familiarity with content policies, usually supported by a bachelor's degree or relevant experience. Proficiency with moderation platforms, ticketing systems like Zendesk, and knowledge of content management tools are typically required. Excellent communication, resilience, and sound judgment are crucial soft skills for making fair decisions and handling sensitive material. These abilities ensure safe online environments, uphold community standards, and maintain platform integrity.

What are some common challenges faced by user operations associates in content moderation, and how can they be managed effectively?

User Operations Associates in Content Moderation often encounter challenges such as high volumes of user-generated content, exposure to sensitive material, and balancing enforcement of guidelines with user experience. Managing these challenges effectively involves staying up-to-date with platform policies, using available filtering and escalation tools, and practicing self-care to mitigate the impact of difficult content. Collaborating closely with team members and participating in regular training sessions can also help ensure consistent and accurate moderation decisions, while providing support for personal well-being.

What is the difference between User Operations Associate Content Moderation vs User Support Specialist?

AspectUser Operations Associate Content ModerationUser Support Specialist
Primary FocusMonitoring and moderating user-generated content to ensure community guidelines are followedAssisting users with account issues, inquiries, and technical support
Skills & CredentialsKnowledge of content policies, communication skills, attention to detailCustomer service skills, technical troubleshooting, communication skills
Work EnvironmentOnline platforms, moderation tools, often shift-basedCustomer support centers, help desks, remote or in-office
Industry UsageSocial media, online communities, gaming platformsTech companies, SaaS platforms, online services

While both roles involve supporting users, the User Operations Associate Content Moderation primarily focuses on monitoring and managing content to maintain community standards. In contrast, the User Support Specialist handles direct user inquiries and technical issues. Both roles require strong communication skills but differ in their core responsibilities and work environments.

What are popular job titles related to User Operations Associate Content Moderation jobs in Bethesda, MD?

For User Operations Associate Content Moderation jobs in Bethesda, MD, the most frequently searched job titles are:

What job categories do people searching User Operations Associate Content Moderation jobs in Bethesda, MD look for?

The top searched job categories for User Operations Associate Content Moderation jobs in Bethesda, MD are:

What cities near Bethesda, MD are hiring for User Operations Associate Content Moderation jobs?

Cities near Bethesda, MD with the most User Operations Associate Content Moderation job openings:

User Operations Associate Content Moderation jobs near you

Web Content Specialist

University System of Maryland Office

Adelphi, MD • On-site

$28 - $33/hr

Contractor

Medical, Dental, Vision, Retirement

Posted 24 days ago

Key responsibilities

  • Support the development and launch of the USM's new website by creating, editing, and migrating content within WordPress.

  • Assist with page creation, layout updates, and formatting of text, images, and links using pre-established templates.

  • Review website pages for errors, formatting issues, and broken links to ensure content quality and accuracy.

Job description

Best consideration date for applications: Friday, September 4, 2026

PURPOSE OF POSITION

The University System of Maryland (USM) Office is seeking a Web Content Specialist to support the development and launch of the USM's new website. The Specialist will assist with the development of the site by creating new pages and migrating existing ones to the new WordPress content management system. The position will involve content creation, editing, and publishing. The Specialist will work closely with both the Office of Information Technology and the Office of Communications and Marketing to build a site that is user-friendly, accessible, and aligned with brand messaging.

This is a part-time contractual position, 10-15 hours per week. The initial contract will run through December 31, 2026, with the potential for renewal for an additional 6 months. Must be available for up to 4 hours per week in office (Adelphi or Baltimore) as needed.

Current undergraduate or graduate students are encouraged to apply.

RESPONSIBILITIES
  • Assist in building the USM's new WordPress website by supporting the migration and development of content.
  • Assist with page creation and page layout updates in WordPress by formatting text, images, links, and basic styling using pre-established templates and patterns.
  • Write, edit, and proofread website content to ensure clarity, accuracy, good organization, and consistency with brand voice.
  • Collaborate with internal teams to translate existing content into well-structured, user-friendly web pages and migrate them to the new site.
  • Optimize content for readability, accessibility, and search engines.
  • Review pages for errors, formatting issues, and broken links.
HOURLY RATE

$28-$33/hr

Requirements

MINIMUM QUALIFICATIONS

Education:

High school diploma or GED.

Experience:

One (1) year of experience creating or maintaining web content.

Knowledge, Skills, & Abilities:

  • Familiarity with web content best practices, including accessibility and usability.
  • Strong writing, editing, and proofreading skills with demonstrated attention to detail.
  • Ability to organize and present information in a clear, user-friendly manner.
  • Ability to format and publish content, images, links, and documents within the WordPress content management system.
  • Ability to manage multiple assignments and meet deadlines.
  • Strong communication and collaboration skills.
PREFERRED QUALIFICATIONS

Education:

Associate's or bachelor's degree, particularly in the fields of Communications, English, Journalism, Marketing, Digital Media, Public Relations, or Information Design.

Experience:

  • Experience migrating content between websites or content management systems.
  • Experience writing content for higher education, government, nonprofit, or public-sector organizations.

Knowledge, Skills, & Abilities:

  • Basic knowledge of HTML/CSS.
  • Basic knowledge of Adobe Photoshop, Canva, or other image editing software.
  • Familiarity with search engine optimization (SEO).
  • Understanding of accessibility and user experience best practices.

Benefits

  • Sick and Safe Leave
  • Maryland Paid Family and Medical Leave (PFML) benefits, where eligible
  • Medical, prescription, dental, and vision coverage options (eligibility and subsidies vary based on hours worked and other program requirements)
  • Voluntary supplemental retirement savings plans

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