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User Operations Associate Content Moderation Jobs in Bethesda, MD

Produce technical documentation, code comments, and operational runbooks. * Provide Tier 3 ... Strong grasp of user access control: roles, permissions, content moderation workflows, and custom ...

Produce technical documentation, code comments, and operational runbooks. * Provide Tier 3 ... Strong grasp of user access control: roles, permissions, content moderation workflows, and custom ...

Web Developer Master

Washington, DC · On-site

$100 - $125/hr

Produce technical documentation, code comments, and operational runbooks. * Provide Tier 3 ... Strong grasp of user access control: roles, permissions, content moderation workflows, and custom ...

... and operational impacts in collaboration with client, product, and legal stakeholders to support compliance related to data, content moderation, intellectual property, user consent, and other ...

Content Manager

Washington, DC · On-site

$80 - $100/hr

You will collaborate closely with strategists, writers, designers, UX specialists, stakeholder ... Key Attributes * Experience managing content operations, editorial processes, digital ...

Web Content Specialist

Mclean, VA · On-site

$60 - $80/hr

... operations and deployments. Position Overview: The Web Content Specialist develops, manages ... This role ensures web content isaccurate, accessible, user-centered, and aligned with ...

Showing results 21-40

User Operations Associate Content Moderation information

See Bethesda, MD salary details

$32.1K

$121K

$176.1K

How much do user operations associate content moderation jobs pay per year?

As of Sep 7, 2026, the average yearly pay for user operations associate content moderation in Bethesda, MD is $121,048.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,700.00 and $164,800.00 per year, depending on experience, location, and employer.

What does a user operations associate in content moderation do?

A User Operations Associate in Content Moderation is responsible for reviewing user-generated content to ensure it complies with company guidelines and community standards. Their daily tasks may include monitoring posts, identifying and removing inappropriate or harmful material, and responding to user reports or appeals. They play a crucial role in maintaining a safe and positive online environment, often working with other teams to improve moderation policies and user experience. This position requires attention to detail, good judgment, and the ability to handle sensitive or distressing content.

What are the key skills and qualifications needed to thrive as a user operations associate in content moderation?

To thrive as a User Operations Associate in Content Moderation, you need strong analytical skills, attention to detail, and familiarity with content policies, usually supported by a bachelor's degree or relevant experience. Proficiency with moderation platforms, ticketing systems like Zendesk, and knowledge of content management tools are typically required. Excellent communication, resilience, and sound judgment are crucial soft skills for making fair decisions and handling sensitive material. These abilities ensure safe online environments, uphold community standards, and maintain platform integrity.

What are some common challenges faced by user operations associates in content moderation, and how can they be managed effectively?

User Operations Associates in Content Moderation often encounter challenges such as high volumes of user-generated content, exposure to sensitive material, and balancing enforcement of guidelines with user experience. Managing these challenges effectively involves staying up-to-date with platform policies, using available filtering and escalation tools, and practicing self-care to mitigate the impact of difficult content. Collaborating closely with team members and participating in regular training sessions can also help ensure consistent and accurate moderation decisions, while providing support for personal well-being.

What is the difference between User Operations Associate Content Moderation vs User Support Specialist?

AspectUser Operations Associate Content ModerationUser Support Specialist
Primary FocusMonitoring and moderating user-generated content to ensure community guidelines are followedAssisting users with account issues, inquiries, and technical support
Skills & CredentialsKnowledge of content policies, communication skills, attention to detailCustomer service skills, technical troubleshooting, communication skills
Work EnvironmentOnline platforms, moderation tools, often shift-basedCustomer support centers, help desks, remote or in-office
Industry UsageSocial media, online communities, gaming platformsTech companies, SaaS platforms, online services

While both roles involve supporting users, the User Operations Associate Content Moderation primarily focuses on monitoring and managing content to maintain community standards. In contrast, the User Support Specialist handles direct user inquiries and technical issues. Both roles require strong communication skills but differ in their core responsibilities and work environments.

What are popular job titles related to User Operations Associate Content Moderation jobs in Bethesda, MD?

For User Operations Associate Content Moderation jobs in Bethesda, MD, the most frequently searched job titles are:

What job categories do people searching User Operations Associate Content Moderation jobs in Bethesda, MD look for?

The top searched job categories for User Operations Associate Content Moderation jobs in Bethesda, MD are:

What cities near Bethesda, MD are hiring for User Operations Associate Content Moderation jobs?

Cities near Bethesda, MD with the most User Operations Associate Content Moderation job openings:

Drupal Web Developer

AHU Technologies, Inc.

Washington, DC • On-site

$54 - $59/hr

Full-time

Re-posted 8 days ago


Job description


Short Description:
Client requires the services of a contractor Web Developer with strong Drupal expertise to support the development, maintenance, and modernization of District government websites, including DC.gov and associated agency digital properties.
Complete Description:
Employment Type:
Contract w2/1099/C2C
Scope of Work
• Design, develop, and maintain Drupal-based websites supporting DC.gov and District agency platforms.
• Build and customize Drupal modules, themes, content types, taxonomies, and views per agency requirements.
• Perform Drupal core and contributed module updates, security patches, and version migrations (e.g., Drupal 7 to Drupal 10/11).
• Integrate Drupal sites with enterprise systems, APIs, and third-party services.
• Ensure deliverables comply with Section 508, WCAG 2.1 AA, and District web standards.
• Apply web security best practices consistent with Client and federal cybersecurity guidelines.
• Collaborate with Client project managers, UX designers, content strategists, and agency stakeholders.
• Produce technical documentation, code comments, and operational runbooks.
• Provide Tier 3 production support and participate in deployment activities, including occasional after-hours work.
Required Technical Skills
HTML & Markup
• Strong command of semantic HTML5: sectioning elements, headings hierarchy, lists, tables, and forms.
• Solid grasp of web accessibility (WCAG 2.1 AA): ARIA roles and attributes, keyboard navigation, focus management, alt text, and accessible form labeling.
• Familiarity with structured data and SEO markup: meta tags, Open Graph, Twitter cards, and Schema.org/JSON-LD.
• Understanding of how Drupal renders markup through Twig, and the ability to produce clean, valid output via template overrides.
CSS & Styling
• Deep working knowledge of modern CSS layout: Flexbox and CSS Grid, with sound judgment about when to use each.
• Proficiency with responsive design: media queries, fluid typography, container queries, and mobile-first methodology.
• Command of the cascade, specificity, and inheritance, with the ability to debug specificity conflicts rather than reaching for important
• Comfort with CSS custom properties (variables), modern color/spacing tokens, and maintainable theming patterns.
• Awareness of cross-browser compatibility, vendor prefixing strategy, and progressive enhancement.
Nice to Have
• Strong SCSS/SASS skills: nesting, mixins, functions, partials, and a disciplined file architecture.
• A consistent CSS methodology such as BEM, and an understanding of how it maps onto Drupal's class conventions.
• Familiarity with CSS transitions, transforms, and animations, used with attention to performance and reduced-motion preferences.
JavaScript
• Solid command of modern JavaScript (ES6+): arrow functions, destructuring, modules, promises, and async/await.
• Strong DOM manipulation and event-handling skills, including event delegation and performance-conscious listeners.
• Fluency with the Fetch API and asynchronous data handling, including JSON parsing and error handling.
• Working knowledge of Drupal's JavaScript layer: Drupal.behaviors, once(), drupalSettings, and the AJAX framework
• Understanding of how to attach and scope JS correctly through the Libraries API rather than inline scripts.
• Familiarity with debugging via browser DevTools: breakpoints, the network panel, performance profiling, and the console.
Nice to Have
• Awareness of frontend performance: deferring/async loading, minimizing reflows, debouncing/throttling, and avoiding render-blocking scripts.
• Experience with a build/tooling pipeline (Webpack, Vite, or Gulp) and with linting/formatting (ESLint, Prettier, Stylelint).
• Exposure to a modern framework (React/Vue) is a plus, particularly for decoupled or partially decoupled Drupal frontends.
Drupal
Site Administration & Configuration Management
• Fluency with the Drupal 9/10/11 admin UI: content types, fields, vocabularies, view modes, form/display modes, blocks, menus, URL aliases, and redirects.
• Solid command of Configuration Management workflows: config export/import, config_split for environment-specific config, config_ignore for protected config.
• Strong grasp of user access control: roles, permissions, content moderation workflows, and custom workflow states/transitions.
• Demonstrated expertise with Views: complex queries, contextual filters, relationships, exposed filters/sorts, output rewriting, and REST exports.
• Experience administering the Media Library, image styles, responsive image styles, and crop/focal-point strategies.
• A clear mental model of what belongs in config vs. content vs. state vs. settings.php.
Theming & Frontend
• Strong Twig skills: template suggestions, template preprocessing, and theme hook implementations.
• Comfort with the Libraries API: defining JS/CSS, managing dependencies, and conditional loading.
• Experience with modern base themes (Olivero/Stable9) and component-based theming.
• Familiarity with Single Directory Components (SDC) for Drupal 10.3+.
• Solid responsive design fundamentals, a disciplined CSS methodology (e.g., BEM), and SCSS/SASS proficiency.
Multi-Domain / Multi-Site (Nice to Have)
• Hands-on experience with the Domain Access module: domain entities, domain access fields on content/users/blocks, and current-domain negotiation.
• Practical command of the Domain Config module, including domain-specific config overrides and override precedence (settings.php > Domain Config UI > base config)
• A clear understanding of how config overrides cascade, and why programmatic overrides in settings.php will silently take precedence over UI changes
• Familiarity with cache contexts and invalidation in a multi-domain context.
• Experience with domain-aware menu, block, and pathauto strategies, and with cross-domain content sharing vs. domain-restricted content patterns
Security
• Disciplined input sanitization and output escaping (XSS, HTML, URL filters; Twig autoescaping).
• A reflexive habit of using placeholders to prevent SQL injection and applying access checks on entity queries.
• Working knowledge of file-upload security, CSRF tokens, and trusted host patterns.
• Experience conducting permission audits and reviewing for privilege escalation.
DevOps, Deployment & Tooling
• Understanding of Git workflows: feature branches, rebase vs. merge, conflict resolution, and hotfix patterns.
• Strong Drush proficiency, including cache rebuilds, config import/export, user management.
• Competence with Composer for project scaffolding, patching, and autoloader generation.
• Experience with a local development environment, ideally Lando (DDEV/Docksal also welcome).
Nice to Have
• Familiarity with CI/CD pipelines (BLT, GitHub Actions, or Acquia Pipelines).
• Hands-on Acquia Cloud experience: environments, Cloud Hooks, code/database/files workflow, and Acquia CLI.
• Comfort with multi-database configuration and routing.
Integration & Standards (Nice to Have)
• Experience building and consuming REST APIs: JSON:API, the REST module, and custom REST resources.
• Experience with common third-party integrations: analytics and marketing automation.
Working Style & Collaboration
• The ability to write technical documentation that a non-developer content editor can follow.
• A methodical diagnostic approach - able to walk through debugging complex issues without guesswork.
• Good code-review hygiene: readable commits, descriptive PRs, and openness to feedback.
• Adherence to Drupal community coding standards (PHPCS with the Drupal and Drupal Practice rulesets).
CONTRACT JOB DESCRIPTION
Responsibilities:
Performs programming and technical work for website and Internet development.
Minimum Education/Certification Requirements:Bachelor's degree in IT or related field or equivalent experience
Skills Matrix
• 16+ yrs. performing specialized (often advanced) programming and technical development for the Internet
• Bachelor's degree in Computer Science, Information Technology, or a related field (equivalent experience may be substituted).
• At least three (3) years of hands-on Drupal development (Drupal 7 and 9, 10, or 11 required).
• Demonstrated proficiency in PHP, HTML5, CSS3, JavaScript, and Twig.
• Experience with Composer, Drush, Git, and MySQL/MariaDB.
• Working knowledge of Section 508 and WCAG 2.1 AA accessibility standards.
• Acquia Certified Developer or Site Builder credential.
• Experience with headless/decoupled Drupal (JSON:API, GraphQL).
• Familiarity with Acquia Cloud, Pantheon, or AWS hosting environments.
• Prior experience supporting District, state, or federal government web platforms.
• Knowledge of DevSecOps, CI/CD pipelines, and Docker.
Compensation: $54.00 - $59.00 per hour
About Us
AHU Technologies INCis an IT consulting and permanent staffing firm that meets and exceeds the evolving IT service needs of leading corporations within the United States. We have been providing IT solutions to customers from different industry sectors, helping them control costs and release internal resources to focus on strategic issues.
AHU Technologies INC was co-founded by visionary young techno-commercial entrepreneurs who remain as our principal consultants. Maintaining working relationships with a cadre of other highly skilled independent consultants, we have a growing number of resources available for development projects. We are currently working on Various projects such as media entertainment, ERP Solutions, data warehousing, Web Applications, Telecommunications and medical to our clients all over the world.