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User Operations Associate Content Moderation Jobs in Connecticut

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User Operations Associate Content Moderation information

See Connecticut salary details

$28.5K

$107.6K

$156.5K

How much do user operations associate content moderation jobs pay per year?

As of Jun 12, 2026, the average yearly pay for user operations associate content moderation in Connecticut is $107,592.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,700.00 and $146,500.00 per year, depending on experience, location, and employer.

What does a User Operations Associate in Content Moderation do?

A User Operations Associate in Content Moderation is responsible for reviewing user-generated content to ensure it complies with company guidelines and community standards. Their daily tasks may include monitoring posts, identifying and removing inappropriate or harmful material, and responding to user reports or appeals. They play a crucial role in maintaining a safe and positive online environment, often working with other teams to improve moderation policies and user experience. This position requires attention to detail, good judgment, and the ability to handle sensitive or distressing content.

What is the difference between User Operations Associate Content Moderation vs User Support Specialist?

AspectUser Operations Associate Content ModerationUser Support Specialist
Primary FocusMonitoring and moderating user-generated content to ensure community guidelines are followedAssisting users with account issues, inquiries, and technical support
Skills & CredentialsKnowledge of content policies, communication skills, attention to detailCustomer service skills, technical troubleshooting, communication skills
Work EnvironmentOnline platforms, moderation tools, often shift-basedCustomer support centers, help desks, remote or in-office
Industry UsageSocial media, online communities, gaming platformsTech companies, SaaS platforms, online services

While both roles involve supporting users, the User Operations Associate Content Moderation primarily focuses on monitoring and managing content to maintain community standards. In contrast, the User Support Specialist handles direct user inquiries and technical issues. Both roles require strong communication skills but differ in their core responsibilities and work environments.

What are the key skills and qualifications needed to thrive as a User Operations Associate in Content Moderation, and why are they important?

To thrive as a User Operations Associate in Content Moderation, you need strong analytical skills, attention to detail, and familiarity with content policies, usually supported by a bachelor's degree or relevant experience. Proficiency with moderation platforms, ticketing systems like Zendesk, and knowledge of content management tools are typically required. Excellent communication, resilience, and sound judgment are crucial soft skills for making fair decisions and handling sensitive material. These abilities ensure safe online environments, uphold community standards, and maintain platform integrity.

What are some common challenges faced by User Operations Associates in Content Moderation, and how can they be managed effectively?

User Operations Associates in Content Moderation often encounter challenges such as high volumes of user-generated content, exposure to sensitive material, and balancing enforcement of guidelines with user experience. Managing these challenges effectively involves staying up-to-date with platform policies, using available filtering and escalation tools, and practicing self-care to mitigate the impact of difficult content. Collaborating closely with team members and participating in regular training sessions can also help ensure consistent and accurate moderation decisions, while providing support for personal well-being.
What are popular job titles related to User Operations Associate Content Moderation jobs in Connecticut? For User Operations Associate Content Moderation jobs in Connecticut, the most frequently searched job titles are:
What job categories do people searching User Operations Associate Content Moderation jobs in Connecticut look for? The top searched job categories for User Operations Associate Content Moderation jobs in Connecticut are:
What cities in Connecticut are hiring for User Operations Associate Content Moderation jobs? Cities in Connecticut with the most User Operations Associate Content Moderation job openings:
Senior Software Engineer - ESPN Content Enhancements

Senior Software Engineer - ESPN Content Enhancements

The Walt Disney Company

Bristol, CT • On-site

$122K - $161K/yr

Full-time

Posted 14 days ago


Walt Disney Company rating

7.6

Company rating: 7.6 out of 10

Based on 124 frontline employees who took The Breakroom Quiz

5th of 48 rated entertainment


Job description

Job Posting Title:

Senior Software Engineer - ESPN Content Enhancements

Req ID:

10135289

Job Description:

Disney Entertainment and ESPN Product & Technology

Technology is at the heart of Disney's past, present, and future. Disney Entertainment and ESPN Product & Technology is a global organization of engineers, product developers, designers, technologists, data scientists, and more - all working to build and advance the technological backbone for Disney's media business globally.

The team marries technology with creativity to build world-class products, enhance storytelling, and drive velocity, innovation, and scalability for our businesses. We are Storytellers and Innovators. Creators and Builders. Entertainers and Engineers. We work with every part of The Walt Disney Company's media portfolio to advance the technological foundation and consumer media touch points serving millions of people around the world.

Here are a few reasons why we think you'd love working here:

  • Building the future of Disney's media: Our Technologists are designing and building the products and platforms that will power our media, advertising, and distribution businesses for years to come.
  • Reach, Scale & Impact: More than ever, Disney's technology and products serve as a signature doorway for fans' connections with the company's brands and stories. Disney+. Hulu. ESPN. ABC. ABC News...and many more. These products and brands - and the unmatched stories, storytellers, and events they carry - matter to millions of people globally.
  • Innovation: We develop and execute groundbreaking products and techniques that shape industry norms and enhance how audiences experience sports, entertainment & news.

Content Platforms & Operations is responsible for the development and ongoing advancement of the technical and operational functions driving the worldwide distribution and monetization of Disney's linear networks and theatrical content. This includes Disney's media supply chain and storage, network and theatrical distribution operations, media localization, network transmission and origination, and more. The global team also plays a critical role as the primary collaboration point for Product & Technology with Disney's EMEA, APAC, and LATAM regional business teams.

The Content Enhancements team designs, develops, and maintains content automation systems that power and elevate broadcasts across a wide range of sporting events. We are looking for a driven and talented engineer who thrives in a fast-paced, collaborative environment and is eager to contribute to high-impact broadcast technology.

As a Senior Software Engineer, you'll be part of a diverse and innovative organization focused on building and maintaining complex, high-performance applications that support our suite of broadcast automation tools.

You'll work closely with our partners in production, creative, and operations to deliver scalable, elegant solutions for new features and core platform architecture. Your work will span modern server-side and front-end technologies including JavaScript, Node.js, and React, while leveraging your proficiency in C#, SQL, HTML, and CSS to build seamless, high-quality user experiences.

We're looking for someone who takes pride in craftsmanship, values detail, and brings curiosity and enthusiasm for emerging technologies, frameworks, and platforms.

Responsibilities:

  • Design, develop, and maintain software systems that support live broadcast content automation
  • Collaborate across disciplines (engineering, design, production, and operations) to deliver reliable, efficient solutions
  • Contribute to architectural discussions and help define long-term technical strategies
  • Balance development speed with maintainability and quality using lean, iterative practices
  • Provide mentorship, technical insight, and code reviews for team members
  • Continuously learn and share new tools and techniques that enhance the team's efficiency and creativity

Basic Qualifications:

  • Minimum of 5 years experience in a technical or software development role
  • Bachelor's degree in Computer Science, Information Systems, Software, Electrical or Electronics Engineering, or comparable field of study, and/or equivalent work experience
  • Strong understanding of object-oriented (OO) software design
  • Proven ability to design, develop, and manage MySQL databases
  • Solid proficiency in C# and/or VB programming languages
  • Experience writing code that consumes RESTful APIs and JSON data
  • Ability to work collaboratively with technology, engineering, operations, production, and creative services teams
  • Excellent communication and organizational skills, with strong attention to detail
  • Serves as a high-level technical resource and "go-to" person for less-experienced engineers
  • Demonstrated success in building solutions of significant scope and complexity that have been successfully deployed to end users
  • Demonstrated ability to research, evaluate, and learn new technologies
  • Driven, self-motivated, and capable of working independently
  • Ability to travel globally, including nights, weekends, and holidays as required
  • Willingness to provide 24/7/365 support for live production environments
  • Experience working with league data feeds and other external data providers
  • Genuine passion for sports and live event production

Preferred Qualifications:

  • Experience and understanding of scripting functions and logic, including VizRT scripting, VBScript, and ActionScript
  • Working knowledge of Visual Studio technologies, including C#, VB.NET, and WPF (experience with these is a strong plus)
  • Hands-on experience with web and cloud-based technologies
  • Understanding of the MVVM architectural pattern
  • Experience working with VizRT broadcast graphics systems
  • Familiarity with Ross XPression real-time graphics platform
  • Demonstrated experience or interest in leveraging AI tools and frameworks to enhance software development, automation, or data-driven workflows
  • Knowledge of live event and studio production workflows and environments
  • Strong sports knowledge and the rules surrounding various sports is preferred

#DISNEYTECH

The hiring range for this position in Bristol, CT is $141,900 to $190,300 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

Job Posting Segment:

PE - Sports, News & Entertainment, Tech Enablement

Job Posting Primary Business:

PE - Sports, News & Entertainment, Enablement - Infrastructure Engineering

Primary Job Posting Category:

Software Engineer

Employment Type:

Full time

Primary City, State, Region, Postal Code:

Bristol, CT, USA

Alternate City, State, Region, Postal Code:

Date Posted:

2025-10-30

What Walt Disney Company employees say

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About Walt Disney

Sourced by ZipRecruiter

At Disney, we're storytellers. We make the impossible, possible. We do this through utilizing and developing cutting-edge technology and pushing the envelope to bring stories to life through our movies, products, interactive games, parks and resorts, and media networks. Now is your chance to join our talented team that delivers unparalleled creative content to audiences around the world. "We create happiness." That's our motto at Walt Disney Parks and Resorts. And it permeates everything we do. At Disney, you'll help inspire that magic by enabling our teams to push the limits of entertainment and create the never-before-seen!

Industry

Amusement, gambling, and recreation

Company size

10,000+ Employees

Headquarters location

Burbank, CA, US

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