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User Operations Associate Content Moderation Jobs in Connecticut

AmeriTech Contracting LLC

Training Associate

Meriden, CT · On-site

$20 - $30/hr

... content and facilitate live or virtual learning experiences. We do not expect one person to be an ... LMS), including user support, enrollments, assignments, learning paths, completion records ...

AmeriTech Contracting LLC

Training Associate

Meriden, CT · On-site

$20 - $30/hr

... content and facilitate live or virtual learning experiences. We do not expect one person to be an ... LMS), including user support, enrollments, assignments, learning paths, completion records ...

Tacoma News, Inc.

Marketing Associate II

Farmington, CT · On-site

$90 - $130/hr

Key responsibilities include website administration, content management, UX optimization, SEO ... PREFERRED QUALIFICATIONS Familiarity with coordinating technical operations like hosting, domain ...

Kentucky AG

Marketing Associate II

Farmington, CT · On-site

$90 - $120/hr

Key responsibilities include website administration, content management, UX optimization, SEO ... PREFERRED QUALIFICATIONS Familiarity with coordinating technical operations like hosting, domain ...

NBCUniversal

Sr AI Operations Manager

Stamford, CT

We create world-class content, which we distribute across our portfolio of film, television, and ... Lead the operational rollout of AI solutions, including SOP development, user training, and ...

NBCUniversal

Sr AI Operations Manager

Stamford, CT · On-site

We create world-class content, which we distribute across our portfolio of film, television, and ... Lead the operational rollout of AI solutions, including SOP development, user training, and ...

NBCUniversal

AI Operations Manager

Stamford, CT · Hybrid

We create world-class content, which we distribute across our portfolio of film, television, and ... Lead the operational rollout of AI solutions, including SOP development, user training, and ...

NBCUniversal

AI Operations Manager

Stamford, CT · Hybrid

We create world-class content, which we distribute across our portfolio of film, television, and ... Lead the operational rollout of AI solutions, including SOP development, user training, and ...

NBCUniversal

AI Operations Manager

Stamford, CT · Hybrid

We create world-class content, which we distribute across our portfolio of film, television, and ... Lead the operational rollout of AI solutions, including SOP development, user training, and ...

NBCUniversal

AI Operations Manager

Stamford, CT · Hybrid

We create world-class content, which we distribute across our portfolio of film, television, and ... Lead the operational rollout of AI solutions, including SOP development, user training, and ...

NBCUniversal

AI Operations Manager

Stamford, CT · Hybrid

We create world-class content, which we distribute across our portfolio of film, television, and ... Lead the operational rollout of AI solutions, including SOP development, user training, and ...

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Showing results 21-40

All JobsUser Operations Associate Content Moderation JobsUser Operations Associate Content Moderation Jobs in Connecticut

User Operations Associate Content Moderation information

See Connecticut salary details

$28.5K

$107.6K

$156.5K

How much do user operations associate content moderation jobs pay per year?

As of Aug 16, 2026, the average yearly pay for user operations associate content moderation in Connecticut is $107,592.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,700.00 and $146,500.00 per year, depending on experience, location, and employer.

What is a User Operations Associate Content Moderation?

A User Operations Associate in Content Moderation is responsible for reviewing and managing user-generated content to ensure compliance with platform policies. They analyze reports, remove inappropriate content, and may use moderation tools or software to maintain a safe online environment, often working in shifts or with specific guidelines.

What does a user operations associate in content moderation do?

A User Operations Associate in Content Moderation is responsible for reviewing user-generated content to ensure it complies with company guidelines and community standards. Their daily tasks may include monitoring posts, identifying and removing inappropriate or harmful material, and responding to user reports or appeals. They play a crucial role in maintaining a safe and positive online environment, often working with other teams to improve moderation policies and user experience. This position requires attention to detail, good judgment, and the ability to handle sensitive or distressing content.

What is the difference between User Operations Associate Content Moderation vs User Support Specialist?

AspectUser Operations Associate Content ModerationUser Support Specialist
Primary FocusMonitoring and moderating user-generated content to ensure community guidelines are followedAssisting users with account issues, inquiries, and technical support
Skills & CredentialsKnowledge of content policies, communication skills, attention to detailCustomer service skills, technical troubleshooting, communication skills
Work EnvironmentOnline platforms, moderation tools, often shift-basedCustomer support centers, help desks, remote or in-office
Industry UsageSocial media, online communities, gaming platformsTech companies, SaaS platforms, online services

While both roles involve supporting users, the User Operations Associate Content Moderation primarily focuses on monitoring and managing content to maintain community standards. In contrast, the User Support Specialist handles direct user inquiries and technical issues. Both roles require strong communication skills but differ in their core responsibilities and work environments.

What are the key skills and qualifications needed to thrive as a user operations associate in content moderation?

To thrive as a User Operations Associate in Content Moderation, you need strong analytical skills, attention to detail, and familiarity with content policies, usually supported by a bachelor's degree or relevant experience. Proficiency with moderation platforms, ticketing systems like Zendesk, and knowledge of content management tools are typically required. Excellent communication, resilience, and sound judgment are crucial soft skills for making fair decisions and handling sensitive material. These abilities ensure safe online environments, uphold community standards, and maintain platform integrity.

What are some common challenges faced by user operations associates in content moderation, and how can they be managed effectively?

User Operations Associates in Content Moderation often encounter challenges such as high volumes of user-generated content, exposure to sensitive material, and balancing enforcement of guidelines with user experience. Managing these challenges effectively involves staying up-to-date with platform policies, using available filtering and escalation tools, and practicing self-care to mitigate the impact of difficult content. Collaborating closely with team members and participating in regular training sessions can also help ensure consistent and accurate moderation decisions, while providing support for personal well-being.

What are popular job titles related to User Operations Associate Content Moderation jobs in Connecticut?

For User Operations Associate Content Moderation jobs in Connecticut, the most frequently searched job titles are:

What job categories do people searching User Operations Associate Content Moderation jobs in Connecticut look for?

The top searched job categories for User Operations Associate Content Moderation jobs in Connecticut are:

What cities in Connecticut are hiring for User Operations Associate Content Moderation jobs?

Cities in Connecticut with the most User Operations Associate Content Moderation job openings:

User Operations Associate Content Moderation jobs near you

Training Associate

AmeriTech Contracting LLC

Meriden, CT • On-site

$20 - $30/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago

Job description

Pay: $20/hr - $30/hr
AmeriTech Contracting is seeking an organized, creative, and people-focused Training Associate to support the growth of our employee training program. This role combines training coordination and learning management system administration with opportunities to create training content and facilitate live or virtual learning experiences.
We do not expect one person to be an expert in every area on day one. The ideal candidate will bring a demonstrated strength in at least one of the following: training administration/LMS support, training facilitation, or instructional content development. AmeriTech will provide coaching and hands-on development to build capability in the remaining areas.
Key Responsibilities
• Administer day-to-day activities in the learning management system (LMS), including user support, enrollments, assignments, learning paths, completion records, reminders, and reports.
• Coordinate training schedules, invitations, rosters, rooms, virtual meeting links, equipment, materials, attendance, and follow-up communication.
• Maintain accurate training, certification, and compliance records; identify missing, overdue, or expiring requirements and escalate concerns appropriately.
• Partner with the Training Manager, department leaders, and subject-matter experts to gather information and turn it into clear, practical learning materials.
• Create and update presentations, facilitator guides, learner handouts, job aids, SOPs, quizzes, videos, and digital learning content using approved templates and tools.
• Support, co-facilitate, and eventually lead engaging in-person and virtual training sessions for office and field employees.
• Provide responsive learner support and troubleshoot routine LMS access, assignment, and course-completion issues.
• Collect feedback and review participation, completion, assessment, and performance data to improve training effectiveness.
• Maintain version control, naming conventions, course files, and organized training records.
• Support onboarding, Procore/software training, safety and compliance learning, professional development, and other Training Department initiatives.
• Travel occasionally to company or project locations when training needs require it.
• Perform other related training and development duties as assigned.
Qualifications
Required
• Two or more years of experience in training coordination, learning and development, instructional design/content creation, corporate facilitation, LMS administration, HR coordination, education, communications, or a related role. Equivalent combinations of education and experience will be considered.
• Demonstrated strength in at least one core area: training administration/LMS, facilitation, or content development.
• Strong organization, follow-through, attention to detail, and ability to manage multiple deadlines.
• Clear written and verbal communication skills and comfort working with employees at different levels and with different levels of technical ability.
• Working proficiency with Microsoft 365, including Outlook, Teams, Word, PowerPoint, Excel, and Forms, or the ability to learn quickly.
• Ability to learn new systems, accept feedback, and develop skills outside an initial specialty.
Preferred-not required
• Experience with an LMS such as Litmos and/or e-learning authoring tools such as Articulate 360.
• Experience creating screen recordings, basic video content, visual job aids, quizzes, or interactive learning.
• Experience delivering adult learning in a corporate, construction, technical, safety, or operations environment.
• Familiarity with Canva, Procore, Microsoft Forms, SharePoint, or similar tools.
• Associate's or bachelor's degree in learning and development, instructional design, education, communications, human resources, business, or a related field.
• ATD, instructional design, facilitation, LMS, OSHA/safety, or related credential.
Benefits
  • Benefits & Career Growth:
    • 401(k) with company matching
    • Health, Dental, and Vision insurance
    • Life insurance
    • Paid time off (PTO)
    • Retirement plan
    • Opportunities for professional development and career growth
  • Equal Opportunity Employer Statement:
    Ameritech Contracting is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic protected under applicable law.

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